Russell's Heating & AC

We're a family-owned and operated company that offers prompt, reliable and courteous service for homes and businesses throughout the Hampton Roads area. Our experienced and superbly trained team can diagnose, repair, install, and maintain just about any heating, cooling, plumbing, and electrical component in your home. From traditional to high-tech, we can keep your home cozy and comfortable all year long. No matter what the HVAC, plumbing, or electrical question or problem, we can provide the information and advice you need.

We know that when your heating and cooling system isn't working it's an emergency! That's why we guarantee that we will either make it to your home on the same day that you request service OR your service call fee* will be waived. NO funny catches or gimmicks - just service when YOU need it. In 1977, Russell and Audrey Smith took a leap of faith and started Russell's Heating & Cooling. With a truck, years of skills and Audrey handling appointments, Russell began a service company that thrives today.

Your home's furnace keeps your family cozy and comfortable all winter long. To keep the units running efficiently and save energy dollars, many of your neighbors rely on Russell's Heating & Cooling to maintain and service their home's furnace. If your unit has reached the end of its functional life, we can help you find a replacement that will provide reliable heat for years to come at an affordable price. Your furnace heats the air that is distributed through your home using ducts that connect to vents in each living area.

As local heating and cooling experts serving homeowners in Virginia and North Carolina, we understand how important it is for homes to be not only comfortable but also safe. That's why we provide professional electrical services. If you're looking for a local electrician in the Chesapeake, Virginia Beach, Suffolk, or Norfolk area, look no further -Russell's employs a talented staff of licensed electricians who are ready to serve all of your electrical needs. Whether you need to upgrade to energy efficient lights, install a ceiling fan, or update your house's electrical panel, we're here to help.

Our Hampton Roads area customers rely on their air conditioning to keep comfortable in our hot and sticky Tidewater summers. In fact, more than 75% of homes in the US have air conditioning. The energy costs for AC can be significant, so it makes sense to convert to a new, energy efficient model if your system is not working well. One of the most important calculations for air conditioning comfort and efficiency is proper sizing. Switching to a new high-efficiency air conditioner can save as much as 50% of your total energy bill.

Nothing gives you greater appreciation for working plumbing than when you have a leak, clogged drain, or burst pipe. When a plumbing emergency arises, it's good to know that there's a trusted local plumbing specialist you can call. Fortunately for homeowners in the Chesapeake, VA area and down in North Carolina, Russell's offers the full spectrum of professional plumbing services. No matter the issue, we'll get your plumbing system running smoothly again as soon as possible -saving you time and money.

Clogged drains can range from a minor irritation to a nightmare home emergency. But no matter how severe the situation is in your Chesapeake or Virginia Beach area home, the solution is the same: drain pipe cleaning! At Russell's, we offer professional expert plumbing services to promptly address and clear any clogged drain. Whether you're simply tired of having to use the plunger twice a week on the same toilet or if every drain in your house is backed up and overflowing into your home, we treat your plumbing issue with the utmost attention and priority.

If your home is subject to frequent power outages, you'll enjoy the peace of mind that whole house generators provide. These generators are wired into your home's power system to safely and instantaneously provide power when the lights go out. What's hard to predict is how long an outage might take to repair. In the meantime, your home's heating and cooling is affected, refrigerated foods can spoil and everyday activities can become impossible. Russell's Heating & Cooling will assess what emergency electrical needs your family might encounter and size the right generator for you.

There are an amazing number of ways to keep your family cozy and comfortable all year long. With four decades of experience, Russell's Heating & Cooling has the trained technicians to take care of your home's HVAC system. We've seen just about every make, model and vintage of furnaces and boilers over the years, so it's likely we've worked on a unit just like the one in your home. Our highly-trained technicians can handle all the elements of natural gas, propane, and fuel oil furnaces. We also have factory-trained technicians with the qualifications to ensure that your heat pump or air conditioner is operating within its optimal performance.

Whatever your business is, your heating, cooling and other HVAC equipment provide comfort to your employees and customers alike. Enjoy peace of mind when you trust Russell's Heating & Cooling commercial service team to keep your business running smoothly. Russell's has decades of experience in maintaining, repairing and replacing all types of commercial heating, cooling, refrigeration and air purification systems. Our goal is to keep your buildings and businesses working at the peak of efficiency year-round.

Homeowners throughout the Chesapeake, VA area rely on all types of cooling equipment to stay comfortable in the summer, including air conditioners, heat pumps, and ductless mini-splits. Whatever keeps your home cool and dry, it's important to have a local air conditioning expert you can call when an emergency arises. Russell's HVAC is proud to bring homeowners in Chesapeake, Virginia Beach, Suffolk, Portsmouth, and beyond trusted emergency air conditioning repair service - right when they need it.

Commercial HVAC repair and maintenance is an important component of your building's operation. When your heating or cooling stops working, your business experiences a disruption that costs money. Avoiding that unproductive downtime is the reason our commercial customers rely on Russell's Heating & Cooling to keep everything running smoothly. Whether your company is running dozens of systems or a single unit, Russell's can diagnose, repair and maintain the HVAC equipment that is essential to keeping your commercial enterprise functioning smoothly.

Our commitment to the finest possible service is reflected in the rigorous training we have invested in each one of our employees, from our customer service team to our technicians and installers. Our technicians and installers attend workshops, seminars and manufacturers training on a regular schedule to ensure our skills are sharp. Russell's Heating & Cooling invests $250,000 each year to train our employees to offer the best possible experience from your first phone call to our service calls in your home and beyond.

Just like your annual physical at the doctor's office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly. And, you'll have the peace of mind knowing that your system is cleaned and ready to operate efficiently and safely. While the specials and rebates offered by manufacturers can change throughout the calendar, Russell's Heating & Cooling Specials are available all year long. Our team works to keep the costs low on these important services to ensure our customers can enjoy the comfort of a safe and efficient furnace, air conditioner or heat pump.

Top customer service is something that only improves with practice. Every day since my father started Russell's Heating & Cooling in 1977, we practice hard to make sure you are satisfied with everything we do. That's why we read our mission and values before every company and department meeting. These mission statement values are guiding principles that have proven extremely effective in shaping our team's commitment. Russell's Heating & Cooling works hard to provide true customer satisfaction for residential, commercial HVAC, new construction and home efficiency work projects.

Boilers heat the water that heats your home through radiators or baseboards and often provide domestic hot water. They can be fired by oil, or more often in the Hampton Roads area, by natural gas. If your boiler system breaks down or you need service or replacement, Russell's Heating & Cooling has the experience and training to keep your family warm and cozy. Like your car, home heating boilers require routine maintenance to keep running smoothly. Neglected boilers can end up costing you energy dollars when they don't burn cleanly and efficiently.

Many of our friends and neighbors enjoy the convenience and efficient comfort they get from a heat pump. Whether it's your existing heat pump that needs maintenance or repair or you're considering installing a new unit, Russell's Heating & Cooling has the experience and technical expertise to meet all your heat pump needs. Heat pump technology has been used for many years, and technology continues to advance. Many homeowners enjoy the energy savings and combined heating and cooling benefits they can get from a single HVAC unit.

Today's homes are might more tightly sealed than just a few years ago. Well-sealed homes save energy and keep conditioned air in, but sometimes that sealing can trap allergens, chemicals and other contaminants that affect your family's health. Keeping indoor air fresh can be accomplished with filtration and purification through your home heating and cooling system. For many families, regular filter changes as part of an HVAC system maintenance plan can keep indoor air quality high. For other families who have more serious allergies or respiratory conditions, an air purifier may be the best solution.

Attic insulation is an essential component to keeping your home cozy and comfortable all winter and summer long. It functions year-round to keep your home comfortable, keeping warm air in during the winter and cool air in during in the summer. It also comes with great savings: adding insulation to your unfinished attic floor can shave up to 30% off your heating and cooling bills! New homes in Virginia should have attic insulation of at least R-38 to match the types of climate conditions and average weather experienced in our area.

Hot water can have a big role in your family's comfort. Some Hampton Roads area homes use hot water for hydronic heating systems using radiators, in-floor radiant heat or baseboards. Many homes rely on a hard-working tank hot water system for showers, clothes washing, dishwashers and other household activities. Whether it's heat or hot water, when your water heating system stops working, it can have a big impact on your family's daily living. Most people don't give water heating much thought until there is no hot water or there is a leak.

For some families in the Hampton Roads area, every day is a struggle to have enough hot water to meet daily needs like showers, dishwashing, clothes washing and cleaning. One option to resolve the problem might be to install a larger capacity water heater, but often, space can be an issue. At Russell's, we've found that tankless water heaters are a great solution for many families who hope to improve hot water comfort, reduce costs and free up valuable space. Tankless water heaters are often called "on-demand" water heaters because they only heat water, using either natural gas or electricity, when a hot tap is turned on.