At Hendel's, we feel that if customers are offered a choice of every major brand of air conditioning equipment, they will be better equipped to make an educated decision about what is right for them. Hendel's is recognized throughout the air conditioning industry as the leader in customer service. At Hendel's you will never reach an answering service, never experience long waits on hold. Hendel's provides it's residential air conditioning and heating customers with the latest, most accurate information available.
Is your company licensed and bonded? Yes, our contractor's license # is C-39 50612. Do you use subcontractors? NO, all work is performed by Hendel's knowledgeable employees. Our sheet metal shop fabricates all duct work and other metal products used for installation of air conditioning equipment. Our crane makes for speedy installations; no time is wasted waiting around for a subcontractor. Do you service as well as install new Air Conditioners? Yes, we have knowledgeable technicians available to you seven days a week for service and repairs.
The life expectancy of your furnace or heating system depends in part on whether or not it receives regular maintenance. All heating systems require some type of regular servicing to maintain performance and prevent failure. Once the heating system begins to age, you may find that the need for repairs occurs more frequently, even with regular maintenance. At Hendel's, our experienced technicians repair all major brands of heating equipment and can properly diagnose your heating equipment problems.
Since the innovation of air conditioning units, design considerations have been efficiency, noise levels, and compact design. At the Hendel's Air Conditioning showroom an operational 35-year-old unit is on display alongside all the modern brands. All units are equipped with electrical meters to compare efficiency. Additionally, you can compare noise level, cabinet design, and consumer reports. Stop by our showroom located a half-mile south of Guadalupe on Arizona Avenue or just call us at 480-813-1700.
Heat pumps are an efficient means of heating and cooling in Arizona. Similar to conventional air conditioner units, heat pumps have the capability of reversing their cycle to heat your home in the winter months and cool your home during our hot Arizona summers. For heat pump service or repairs, just call us at (480) 813-1700.
Hendel's has the only air conditioning showroom that displays operational air conditioning equipment. Before you purchase a new air conditioning system, or have a major repair performed on your current system, stop by our showroom located a half-mile south of Guadalupe on Arizona Avenue or just call us at 480-813-1700. You can learn more about air conditioners in 10 min then you ever thought possible.
Why take the word of contractors who only sell one or two brands? At Hendel's shop and compare all major brands of air conditioning equipment. Visit our showroom and compare each manufacturers: Warranties, Extended ratings, Noise Levels and Cabinet Designs. Stop by anytime and switch on a few different models. Compare electric meter readings, factory specifications and noise ratings. The showroom is punctuated with many antiquated items including potbelly stoves, antique electric fans, radios, cameras and there are toy electric trains running almost everywhere.
Trane/American Standard is manufactured side by side and they are one in the same. Air conditioning manufacturers market their products under different names in order to gain a larger market share of sales. However, if it is time to replace your air conditioning, since there is little cost difference in air conditioner brands, we prefer to sell the top rated equipment as reported by the consumer reports magazine. The best way to choose a new air conditioner for your home is to visit Hendel's showroom, located a half-mile south of Guadalupe on Arizona Avenue, and compare factory specifications, noise ratings, and warranties or just call us at 480-813-1700.
Since the very beginning of our business, Linda and I thought that being involved in our community would bring us recognition and new business. In the early days our contributions were small, but as the business grew so did our community support. We have helped people in need by providing free a/c repairs, and complete new air conditioning units at no charge. We have donated to numerous charities, we have donated antiques to the Arizona Historical Society. We've given the Chandler Rail Road Museum a free air conditioner for their workshop.
I am Joe Hendel and I would like to introduce my wife, Linda, and our children Laurie and Robert. As this story unfolds you will also become acquainted with some of the most dedicated employees any business owner would be honored to have on his payroll, and how together we made Hendel's Air Conditioning so successful. Our story is an account of what it took to build an exceptional and prestigious air conditioning company. Hendel's Air Conditioning required determination hard work, innovative thinking, impeccable customer service, and skilled and trusted employees.
There's no fancy voicemail machines or answering services at Hendel's Air Conditioning. Every phone call is answered by our knowledgeable staff capable of expediting your request, 361 days a year. Service and Maintenance information is systematically stored in our computer system and readily available to our service technicians should a problem arise. Hendel's Service Department is staffed by Master technicians who are highly trained in all the latest technology as well as aged equipment. Hendel's offers evening and weekend emergency service hours seven days a week.
Our Service Department is staffed by Master technicians who are highly trained in all the latest technology as well as aged equipment. Hendel's offers evening and weekend emergency service hours at very competitive prices. With over 50 years of HVAC experience, the technicians at Hendel's are able to handle anything. We are insured and bonded and ready to assist you with installation, troubleshooting, and repair. We service all major brands of air conditioning, heating and refrigeration equipment.
Customers have trusted Hendel's to perform their maintenance service for over 46 years, and so have many 2nd and 3rd generation customers. Hendel's all-star cast of conscientious technicians will service your air conditioner as if it were their own. We are open 7 days a week and never charge additional fees for after hours, weekends, or holidays. Stop by our showroom located a half-mile south of Guadalupe on Arizona Avenue or just call us at 480-813-1700.
Sep 09, 2020
Buyer beware!!! Less than 2 y.o. American Standard unit, that Hendel's recommended, The condenser motor is bad. And Hendel's wants to charge me $250 labor to replace it since it's 1 yr labor warranty has expired.
Only willing to knock of $25.00 as a matter of compromise even though I spent over $20k for my new units. Terrible customer service IMO.
Aug 22, 2020
I have used Hendel's previously, and every time I am more than satisfied with the work they do. This week I had to replace my AC unit. I knew it was having trouble and wanted to replace it before it went totally out. Hendel's came quickly, gave me an honest estimate, and was out the next day to do the work. Mario and Abraham were two of the hardest workers I have ever seen, and they were working in 114-degree heat. The unit was installed, ducting replaced and everything cleaned up immaculately, all in one day. Hendel's sent someone out the next day to fix my garage ceiling where they had to make a larger opening to get the unit in, and you cannot even tell anything was done. I will definitely call them again when I need service or another unit.
Aug 08, 2019
Jim the salesperson was very kind and knowledgeable. I met him in the showroom on Tuesday morning and we talked about our options. He followed me home and did a thorough inspection/calculation and came up with a plan to redo some ductwork and dialed in our equipment choices. He even delivered a temporary AC unit for us to use for 2 days while we waited for our install date.
Abraham and Javier showed up Thursday at 8am and immediately gutted our old unit and within 8 hours they were done. A separate team came curbside and hauled away the trash and old equipment. Both young men were very kind and knowledgeable about the product they installed. Explained what they were doing and why. By this time the house was 95 degrees inside. Yuck!!! Finally they set the temp, went over the thermostat functions and swept the floors. Even swept and picked up the little bits of trash outside. They even found a few sheet metal screws in the street from the old equipment that the scrap crew left. They were quick to pick it all up and discard.
Now it's been 3 hours since they left. My home is 87 and dropping. Our American Standard Silver 16 unit is soooooo quiet. 71 decibels right at the fan.
Time will tell if it lasts as long as my 18 year old Carrier. But based on my recent experience, I recommend them.
May 17, 2018
There is a reason this business has been around for 40 plus years! They were courteous, professional and communicated clearly throughout the whole process from showroom to installation. Feel comfortable recommending these people to anyone who wants value and truly good work.
May 14, 2018
Service and product have always been top notch. Quick to respond and appear competent with installation and repair. The only reason for a lack luster review is that Hendel's does not check the character of their employees. I was having a mini-split installed in a 800 ft. loft space and one of the three employees walked away with an old disabled kindle device and a cheap flashlight. You need to give access to these employees if the job is to be completed but you cannot watch their every move. Because I did not notice the loss until a week later I did not report to police or Hendel's. My loss was minimal but my loss of faith in their integrity is substantial. Good luck calling them and hopefully you will have better luck than I did.
Apr 13, 2018
After dealing with a crook of an HVAC company which is big in the valley we found Hendel's. We have used Hendel's for about 10 years for a number of homes. They have replaced 3 AC units for us so far and they have been very honest and delivered on exactly what they originally proposed. Jim their sales guy is quite knowledgeable and helpful. They are very professional installers and left our home in perfect condition after install. Our most recent install was this past January 2018 and it was perfect as it always has been and a great value.
Jul 09, 2017
Great service. My A/C stopped working on a Saturday night in the middle of summer. Spent the night in a hotel with the family and dogs. Home Warranty co said someone would be out on Wednesday!! Seriously. I called Hendel's since they put the unit in and do my yearly checkup and they were here on Sunday afternoon. The technician, Richard, identified the problem quickly [it was small but caused the unit to shut down] and showed me what to do if it happens in the future. The best part was the price. Not much more than the service fee the warranty co would have charged me. Hendel's saved the day. I highly recommend them.
