Our Purpose is to sustainably serve water systems with technical, managerial and financial services and thus assist them in providing safe and reliable drinking water in a manner that achieves regulatory compliance and reflects the needs and values of the water system owner and customers. Our Vision is to provide quality, professional, comprehensive services to meet all needs and wants of drinking water systems. This includes our current suite of services, as well as growing into additional areas of service as the opportunities arise.
In addition, billing statements have a detachable payment --return stub and return envelopes are provided. Since our inception in 1981, Northwest Water Systems has established itself as the largest Satellite Management Agency (SMA) in Washington State geographically. As of the beginning of 2017, over 650 Group A and B Public Water Systems utilize our wide variety of services in managing and operating their invaluable resource. We provide all required compliance reporting, cross-connection control services, water quality sample collections, valve and hydrant operation, system flushing, and other routine operations and maintenance services.
Northwest Water Systems Repairs Department is well diverse in responding to all emergency water outages and repairing equipment for our managed systems. Our technicians obtain the ability to problem solve and diagnose a repair under pressure, while continuing great customer service.
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