When our garage doors stopped functioning I needed to find a reliable company to take a look. And of course, this happened the night before the start of the Labor Day holiday weekend. Although these doors are on our house, they are very tall commercial grade doors which require more expertise to repair. Very impressed with the responsiveness; professionalism of the customer service and repair teams; details of the various options available depending on my objectives; the repair itself; and the follow-up after the job was complete.
New garage door opener with rubber belt was installed with new sensors, everything was new. Two new springs were installed. Now the door is opening and closing smoothly. The technician very competent, hardworking and friendly. Dino was the technician assigned to our repair. He called when he was 20 minutes away, arrived on time, wore a face mask, and was professional and courteous. He quickly solved the problem of the opener not resetting. Dino's the kind of guy I would want on my team! I've used Precision twice now and will only call them for all my garage door needs.
This price includes multiple color options, removal of the old door at no charge, vinyl weatherproofing and replacement of the torsion spring and all standard parts of the garage door system. Plus it comes with full warranty. Even the tax is included! You have questions? Please call us. Just ask for details about the special price on doors. Not sure what size garage door you have? No problem, we'll come out, measure your door and give you a firm price at absolutely no charge! Call now for the best price.
We called on a Saturday when our garage door wouldn't open and received fast, same day service. Noah was our technician and was great! Very knowledgeable, courteous and prompt. Gave us several options with no high pressure sell. Garage door is quieter than its been in a long time. You had scheduled my appointment between 6 PM and 10PM on Saturday June 22, 2019. Your Tech Brian Harmon was not only on time but a half hour early wich was a big help. We were out of state at the time of the problem with our garage door but we had our neighbors Daniel and Martha.
It's hard to find a company you can trust, yet you guys definitely lived up to your reputation (as stated in your reviews). In less than 24 hours not only was my garage door repaired, but it was actually left in a better condition than when installed brand new. My technician Austin was friendly, extremely knowledgeable, patient, and diligent in his work ethic. Austin put me at ease, provided multiple solutions, explained the pro's and con's of each route, and allowed me to make the decision on my own.
Chain Driven Openers- Chain drives are common. They are durable and reliable. The drive runs the garage door on the track with a chain. Chain drives are a little less expensive when compared with belt drives. They tend to be noisy, so if your garage is located below or adjacent to the main rooms in your home, you don't want this opener. We typically recommend a belt drive if the garage is attached to the home. Belt Driven Openers- Belt drives are generally thought of as the best opener in the industry.
I received excellent service today from Jose and the lady who answered the phone when I called around noon today. My husband accidentally hit our garage door with his car so we couldn't put door down. The technician, Jose came out 4 hours later and we very sympathetic. I thought it was a fair price and he was done in 45 minutes. My motor is 20 years old but it is still working so he suggested that we wait till it finally goes out. He easily could have told me that I needed it immediately. I will only call Precision Door Service/Jose for any future needs.
Hunter arrived as scheduled, was very professional, knowledgeable, and worked quickly to resolve my issues. He was also kind enough to offer alternatives. Very courteous, and caring staff are rare in this day so it was greatly appreciated! I appreciated his recommendation on a new garage door opener door that meets my needs and look forward to the day I can actually make that happen. The prices were very reasonable as well, making this a win win situation! To be honest, I thought I was calling the "other" big company.
Very professional and timely response. Phone team is very cordial and friendly. Jason Daring, who I request to do my service, is exceptional--always thorough and goes above and beyond! Very pleased, I went with Precision! Our garage door spring broke on the day of trash disposal, ugh! My husband was at work and I had to go to work. When my husband got home he connected with Precision Overhead Garage Door service online and through a chat got an appointment for repairs the very next day. Shane (tech) was promptly on time and gave us multiple quotes, to include only the spring replacement, and options to replace bearings and rollers that were worn out.