We value our relationship with our customers and treat each one with courtesy and respect. We understand that when you call with a problem, it is often of an urgent nature and our availability and response time reflect that. We make every effort to schedule urgent calls within 24-48 hours. All other visits are scheduled at our customer's convenience. Downes Pest is committed to participation in continuing education beyond the minimum state requirement. When choosing a pest control strategy for a property, we carefully consider many factors including the presence of children, pets, flowering plants, fruit & vegetable gardens, water sources, and honeybees.
Mike Downes holds several certifications through the National Wildlife Control Operators Association. He is a licensed Problem Animal Control Agent in Massachusetts and holds a trapping license through the Division of Fisheries and Wildlife. Wildlife management is a dynamic process that may require multiple strategies to achieve a satisfactory outcome. We provide a warranty for the treated areas that is superior to that of our competition.
Termites live in colonies in the environment, and not in your home. However, once the termites find a food source they will leave trails for the other members of the colony to follow. They ingest cellulose which is found in wood, books, drywall, the backs of picture frames, and many other building materials. Left untreated, they will cause a significant amount of damage. A pest professional will be able to identify the presence of termites. An experienced professional will identify if damage has been caused by termites or other wood-destroying insects.