What's the one thing people need when trying to choose the right HVAC contractor to help them with their heating and cooling needs? We get it, HVAC is not sexy, it's not high interest. The chances that you know the inner workings of a heat pump or coil are slim to none. Just like when you take your car to the mechanic, you hope that you get straight talk and don't walk away with a costly or unnecessary repair. We here at Elliott's Heating and Air Conditioning could talk all day about how trustworthy we are.