SERVPRO of Sevier, Jefferson & Cocke Counties excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

Fires are a hazardous situation and can be equally as threatening once the flames have gotten extinguished. Mitigating loss in these situations is critical and involves the fast and confident response of our well-trained SERVPRO fire recovery team. We proudly have two female technicians certified in Fire & Smoke Restoration (FSRT) with more than nine years of experience, which can help to illustrate the emphasis that we have on the diversity of our team and meeting the needs of our customer base.

As experts in deodorization, SERVPRO of Sevier, Jefferson & Cocke Counties is trained to identify and eliminate offensive odors. These odorscan come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditionswhere it contacts surfaces, the odorcan often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation. We have experienced Applied Microbial Remediation Technicians (AMRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) With nearly three decades of combined experience with mold remediation, we have the skills and hands-on expertise to handle almost all the facets of colony removal, deodorization, cleaning, and even build back following our controlled demolition techniques.

Our drying and recovery process is state-of-the-art, showcasing the advancements of the industry both in our techniques and the equipment used. In-place drying is faster and more efficient than other solutions and causes less disruption and upheaval for your home. To achieve this, we lean on the sophisticated drying tools at our disposals, such as our high-velocity air movers, desiccant dehumidifiers, and weighted extractors. We also have positive pressure systems that can address moisture and dampness trapped in structural cavities.

Much like our commercial services available from Newport to White Pine, one of the areas where our residential cleaners thrive is with post-construction cleaning. Because so many of the disasters that can affect your home are devastating to its structural integrity and appearance, often, the only resolution is a complete replacement. Dust, debris, and particulates can linger behind, but our SERVPRO team is ready to address these concerns with a prompt, experienced response. Whether you are working through the final stages of recovery for a formerly damaged residence or looking to put your property on the market, we have qualified technicians to help.

We have a growing team of air duct technicians, four with the experience to handle cleaning ducts and the system, and one certified for Refrigerant HVAC. The better prepared these professionals can be, the faster that cleaning gets done and the more minimal the impact on your daily life. We have sophisticated tools that can ensure rapid cleaning as well, including drill-powered bristled brushes, whips, HEPA vacuums, and negative air machines. It is essential to take the air quality in your home seriously, and you should have your HVAC system and air ducts inspected to find any potential hazards, contaminants, mold, or other concerns.

We had a water line bust in our home and Servpro was extremely quick to respond and take care of the issue. I highly recommend them!

We cannot even begin to describe how helpful ServPro was during our house fire. They were always punctual, dependable, and very professional. Highly.

Quick response they went over and beyond any expectations the technicians were professional and very knowledgeable in their job made our cleanup a lot.

What's new?

Rural Metro Fire Department stresses importance of fire safety, burn permits

Posted on Mar 09, 2021  •  Facebook

Our entire lives run on electricity, and if we’re being honest here, no one’s house has enough power outlets to keep everything running and charged. That’s why we rely so heavily on power strips. But, there are a few rules you’re probably breaking when it comes to power strip use. Here are 9 things...

Posted on Mar 05, 2021  •  Facebook

Gatlinburg SkyBridge becomes tunnel of green lights for St. Patrick’s Day events

Posted on Mar 04, 2021  •  Facebook

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