Your Frontline staff customer service, your pick up/drop off staff and your in-house staff has done an excellent job on my rug. What a team. They truly represent your company well. Thank you for the excellent service. After having our wool area rug for six years, we finally had it picked up and cleaned by Hadeed Carpet Cleaning. The rug came back quickly and looks and smells great! Outstanding customer service from everyone I dealt with from the person that answered the phone, the guys that picked up and dropped off the carpet, to the Manager.
Did you know mopping and scrubbing does not actually improve the appearance of your tile and grout? With each scrub, dirt and grime gets pushed down deeper into the grout line. Just like rugs and carpets, tile & grout tends to be located in high traffic areas. These areas naturally see more abuse, such as spills and dirty shoes. Although sweeping and wet mopping may clean up the mess on the surface, it can force dirt and odors into tiny crevices, locking them into your grout permanently. Your experts here at Hadeed Carpet recommend you clean and seal your tile and grout annually to keep your home healthy and sanitized.
The same care and quality we bring to your cherished Oriental rugs applies to the service you'll receive when you we clean your wall-to-wall carpeting. Wall to wall rugs (at your location) - Our Wall to Wall Carpet Cleaning division offers a "State of the Art" truck mounted Steam Cleaning Machines that are fully self-sufficient with Fresh Water Tanks! Our technicians are certified annually by the IICRC. We use child and pet safe cleaners that leave no odors, vapors or residue. Hadeed's wall to wall carpet division is our best kept secret; for over fifty years offered to our existing customers, now expanded and offered to all customers new and old.
Was promised my rug within 7 to 10 days got call to arrange delivery after that time frame. Called back to make arrangements and was told could not.
My rugs were not delivered on time and one of my rugs is still dirty. I won't be using this company again.
I wrote a review for their website which I'm sure won't be posted because it wasn't a 5 star! Terrible customer service. I never comment negatively on.