Servpro

Terry Lenstra is our lead Mitigation Project Manager, and has been with the SERVPRO since April 2005. Terry is certified for the following: Water Damage Restoration, and Successful Subrogation 2. Terry is also trained and certified for Xactimate, DryBook, Lead Safe Renovator, SERVPRO's employee training, and Workplace Safety. In his free time Terry enjoys hanging out with his wife Julie, riding bikes, exercising, Farmers Markets, and small town Iowa attractions. Terry is also a member of Hope Church Dubuque IA., and participates in the churches music department.

After the fire trucks are gone, your Dubuque home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Dubuque has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis.

SERVPRO of Dubuque excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

Vandalism and graffiti damage to your commercial building may be frustrating and annoying. Vandalism damage caused can be minor from a prank, or very significant if the damage results in resulting water damage or mold growth. Something as simple as a broken window can escalate into a very expensive loss from intrusion of the elements or even vermin. Graffiti can be more troublesome than the simple defacing of property. The process of removing the graffiti can cause significant damage to the exterior of a building or structure.

SERVPRO of Dubuque Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Water damage to your business or commercial building can become a much more serious problem if it is not quickly mitigated and becomes a mold issue. Mold contamination can present a serious health risk to you, your employees and your customers. Unnoticed minor water leaks, such as a slow roof leak or a loose plumbing fitting, can result in mold growth and spore contamination. Business interruption is the most likely cause of a business failing after a disaster, every hour spend dealing with a mold issue is an hour of lost revenue and productivity.

SERVPRO of Dubuque understands the disruption that a fire or water damage to your home or business can cause in your life. Our goal is to utilize our knowledge, experience and cutting edge equipment to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Dubuque specializes in the cleanup and restoration of residential or commercial properties after a fire, smoke, water damage, bio-hazard/trauma or mold related issue. SERVPRO of Dubuque makes training one of our highest priorities.

As experts in deodorization, SERVPRO of Dubuque is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.