As experts in deodorization, SERVPRO of West Monroe County is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of West Monroe County excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

In addition to our commercial fire, water and mold emergency response and mitigation we also provide general cleaning services. This can come in handy especially when you're not sure whether or not you have a mold problem, or you suspect a water leak. We offer great quality cleaning services, and while we're providing this service you can rest assured that if a problem is building up in the same area we're cleaning we'll identify it and handle it properly. It may even be a good idea to switch to SERVPRO for cleaning services on a regular basis to ensure that nothing it getting brushed under the rug (maybe literally).

When you call us for water, fire or mold remediation and mitigation you don't need to worry about hiring someone else for repairs. In addition to our many services, we also work on the reconstruction and re-building process. We'd love to help in any way possible and have many services available that you may not have known about! Please feel free to ask us any time about what we can do for you. Of course, many times it depends on the situation as each approach and incident is unique. But, there's more ways to make it "Like it never even happened."

SERVPRO of NW Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Air-ducts are something that often go without thought for quite some time. Even if you replace the air filters when they need to be replaced, over time, the air-ducts will build up some dust over time. When some of the dust and dirt builds in the air-ducts, the filter is no longer doing anything for your air quality. On top of the poor air quality, if your air-ducts are dirty, you'll also be spending more on heating and cooling throughout the year. There is also the potential of a fire hazard if your don't clean your air-ducts, especially if you've used air-ducts for wiring throughout the building.

The folks at Servpro NW & SW are the best: professional, courteous, responsive, and reassuring. They utilized a state-of-the-ar t method to restore our hardwood floors after extensive water damage, applied anti-microbials and professionally cleaned our area rugs. I highly recommend them!

Servpro saved the day for me! Came home, after being gone for a few weeks, to my dining room ceiling collapsed with pool of water on the hardwood floor. Gave Servpro a called at 8am and they responded by 9:30am (hour drive from their office). Justin and Josh were great! They were very professional, kind, explained everything in detail, and got all of the furniture out to start the drying process.

Our office flooded and they were awesome in every way. Can't say enough wonderful things about the team. Justin, manager, personally involved and was terrific. Made a difficult situation bearable. Thanks to all who helped us. Would highly recommend.

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