High Point, NC is one of our favorite cities we service. From the small, college town feel to the people, it's hard to beat High Point. The Carolina Quality Heating & Air Conditioning team has been providing expert HVAC services to Guilford County for over 20 years. We continue to strive for excellence and to bring maximum comfort to our customers. Routine maintenance is often overlooked by many homeowners. However, it is one the most important things you can do to keep your system running healthy all year long.
The Carolina Quality Heating & Air Conditioning team is proud to bring comfort to Greensboro, NC - the largest city in Guilford County. We have been bringing our professional HVAC services to the people of Greensboro, NC for over 20 years. Our experience and commitment to excellence make us stand out against the competitors. If you are looking for a heating and cooling company you can rely on, look no further. Carolina Quality is here for you. Our team has said it before and will say it again, maintenance check-ups matter.
Overall, they did a very good job. They responded promptly and had diagnosed the issue within a day and were out to replace the compressor and furnace within a couple more days.
Very well. Mike went the extra mile to discover the part was under warranty (two other companies thought the warranty had expired). He also fixed a few other items that the company that did the routine maintenance had missed.
I called Carolina Quality this morning because my upstairs heat would not kick on if it got below freezing outside. I spoke with Christy (spelling?) who was very polite. She quoted the fees just to have them come out, reasonable rates for before 5:00pm and reasonable rates for after 5:00pm. She said the appointment could be at any time today. I gave her my cell phone number. Within a couple of hours I received a call from Cory, they were 15 minutes away. Cory and another gentleman arrived promptly, and went straight to work. They were professional, pleasant and knowledgeable. They had my furnace fixed in a very short amount of time. It was a pleasure doing business with this company, and I will use them again.
I purchased on 8/12/2013 the BIG DEAL $49 A/C Tune Up, Cleaning and Inspection. It was never used. Twice (8-20-13 and 5-12-15) I asked to have Carolina Quality Htg and Air to come to my house to check on an air conditioner not performing well. I was told that the Big Deal coupon I purchased was for a Tune-Up, Cleaning, and Inspection of the AC and they would not come out unless I paid an $89 service call! I understand parts, Freon, etc, will be extra, but I don't understand how "servicing" the unit differs from Inspecting and tuning it up??? I offered to pay the $40 difference between their "service" call and their "BIG DEAL Cleaning-Inspection-Tune Up" and they said NO, it will be an additional $89. I just called Angie's list to refund me the $49 Big Deal which is worthless and I'm leaving this warning for those of you looking at purchasing from Carolina Quality Heating and Air in the future.
I received a call Thursday, and the technician got to the house and was quick and efficient with his diagnostic. He called me with details as he went through his process. This poor guy worked through severe thunderstorms to help get the AC unit working. It turned a bug shorted out a contactor! The crispy bug was removed, and the contactor was replaced. I found the price very reasonable, the technician very knowledgeable, and the service very professional. I would definitely recommend this company!
Mr. Greene arrived at the stated time he said he would come. He then had to search for the part because the parts store was closed. He completed the work in a very timely fashion. My nephew is in the same business in Texas and told me what a fair price was. What impressed me the most is that I had to have the work done on Saturday because of a family situation and he was able to make time and showed such compassion. I will be buying a service plan from this company in the very near future. Thank You Mr. Greene for being so honest and willing to go the extra mile.
It's going to get very cold this week. Don't get left out in the cold, call us a 336-621-5669 for all of your furnace needs. #triad