You can rely on Precision Garage Door of Northern VA & Fredericksburg to provide the type of service you would expect from a locally owned company, while enjoying the security that doing business with a National Franchise company can bring. Each location is owned & operated as an individual franchise. Our slogan is "We Fix Garage Doors Right"™ and we spend a lot of time defining and redefining what that means to us as a company and what it means to you as a consumer. This singular focus has led us to pioneer the industry standard warranty for garage door repair and a training program for technicians that is second to none in the garage door industry.
Hello Mr. and Mrs. Scott - We are delighted to know you are pleased with the work performed on your garage door. Good afternoon Mr. Tinter, Thank you for taking the time to leave us a review on the services you received from your technician, Matthew. We truly appreciate the opportunity you gave us to help with your garage door needs. If there's ever a time you need us or have any questions, please don't hesitate to call. We will always be here to help! Matt arrived promptly, quickly got our door working again, and provided a thorough explanation of the outstanding issues with our door system.
I used Precision Door Service in the past when we lived in the state of Washington and most recently in northern Virginia, and the same high level of service was provided on both coasts. Every person at every touch point - from scheduling to service - was professional, courteous, and thorough. They give you the service you need, not the service they want to give you. Kevin T. was knowledgeable, professional, and personable. In addition to installing a keypad, he evaluated the entire garage door operating system.
Hello Mr. Castle- We certainly appreciate your loyalty and allowing Precision the opportunity to provide your garage door service over the years. So happy to know your pleased! We will definitely share this with Kevin. I called for an appointment late in the afternoon and was able to schedule a visit for the next day to diagnose and repair a problem I had with the door. At first we could not reproduce the random problem with the door but just after the technician left I was able to reproduce the random problem and a quick call to the technician brought him back in a few minutes to correct the problem once we had been able to confirm the diagnosis.
My husband saw your company and liked your website. He saw that all the reviews were good. Also, that you had many locations. We really liked Patrick. He was very knowledgeable, personable, and not pushy. He gave me the upshot for the repair, and additional suggestions to increase the lifespan of my doors. The pricing was very fair. Hello Ms. Pergolizzi- Thank you for leaving us such an awesome review! We're happy to know Patrick took great care of you, and you're so pleased with the service.
Precision Garage Door has professionally trained technicians with fully stocked trucks, which means we have all the parts to get it done right the first time. Don't waste days waiting for a repair or be put on a wait list. Your time is important. We have someone waiting to personally answer your call at all hours of the day or night and every day of the week. We install and service virtually every brand and manufacturer of garage doors and openers. In the years we've been servicing overhead garage doors and operators for homeowners in Northern Virginia & Fredericksburg, there isn't a single manufacturer or brand of residential garage doors that we have not been able to install or repair to our customer's satisfaction.
Hello Mr. Burgh & Ms. Cole- Thank you for taking the time to leave us this amazing review and the 5-Star rating! We're happy to hear you are pleased with Max and the service provided. Thank you for the recommendation. We suddenly had a broken garage door spring and so look through websites and found this company (trustworthy, legitimate, photos showing who they are, etc.). Called and spoke W/Suzanne and she sent a tech's name Max. He was great and outstanding at explaining how every thing works and all the upcoming info about garage door.
Two of their techs just left my house, and did an amazing job at getting my door back into operation. They were about two hours late for the appointment window, but given their attention to detail on the job, it was easily understandable that they couldn't leave the previous call with any loose ends. Both gentlemen were extremely knowledgable about how everything was supposed to work, and even pointed out all of the installers mistakes, which were the ultimate cause of my torsion spring failure. Everything with my door is now 100% as it should be, and operates ten times better by hand now than it did before with the opener. I would definitely use them again, at least the techs I had, but now that it's fixed I doubt I will ever have to again.
What Our Customers Have To Say. Max was great, very informative. I like the fact that the company sent his photo ahead of time, he called that he was running early and if it was ok to come early. He checked out our garage top to bottom and gave great recommendations, didn't try to sell things.
#fridayvibes Having garage door issues? Don't let it spoil your weekend. Call Precision. We Fix Garage Doors Right.right away! It's what we do.#PDSNorthernVirg inia
What Our Customers Say. Wanted to pass along to you and the powers that be.;- how incredibly professional and helpful Max was in repairing our garage door today. He did a great job and we couldn't have been happier. He will certainly be the reason we call your company again for any future.
#wednesdaywisdomSince 1993, all openers manufactured for the U.S. must include safety-reversin g features - including photoelectric eyes. (aka: safety eyes / safety sensors) These eyes should not be installed higher than 6" or lower than 4" above the garage floor. If the eyes are installed.
Do you know what kind of garage door springs you have? TORSION or EXTENSION? If your garage door spring is directly above your garage door, you have TORSION Springs. If you have a garage door spring running along each side of your garage, you have EXTENSION Springs. If you have a Broken.