At Quality, we believe "Quality" isn't just our name—it’s our signature. Our team of highly skilled technicians is committed to delivering superior workmanship, reliable service, and honest solutions tailored to your needs. Whether it’s expert HVAC installations, repairs, routine maintenance, or full-service plumbing and electrical work, we guarantee customer satisfaction with every job.
Experience the Quality difference—where integrity, expertise, and exceptional service come standard. Contact us today for all your home and business comfort needs! 🚛💨🔧⚡
Quality Heating, Cooling, Plumbing & Electric
We are a dedicated team of friendly, reliable, and knowledgeable heating, cooling, and plumbing experts committed to serving homeowners across Southeastern Wisconsin. As a locally owned HVAC company, we understand that exceptional customer service is at the heart of every home. Our skilled technicians provide expert installation, repair, and maintenance for both residential and light commercial HVAC and plumbing systems. To keep your systems running at peak performance, we offer comprehensive preventative maintenance programs, taking the hassle out of scheduling and ensuring long-term efficiency, reliability, and peace of mind.
About Us
Founded in 1961, we are a proud family-owned and locally operated business dedicated to keeping homes and businesses comfortable year-round. We understand the importance of a high-performing comfort system for you and your family, which is why we are passionate about providing top-quality heating, cooling, plumbing, and electrical services. Our team of certified technicians specializes in both residential and commercial indoor comfort solutions, ensuring expert service and reliable results. As a Carrier Factory Authorized Dealer, we install and service industry-leading Carrier HVAC products to deliver the best in heating and air conditioning efficiency. At Quality Heating, Cooling, Plumbing & Electric, we take pride in being Milwaukee’s trusted choice for home comfort solutions. Whether you need installation, maintenance, or repairs, our commitment to excellence ensures your home stays comfortable in every season.
Services
We deliver fast, reliable HVAC services designed to provide long-lasting comfort solutions for your home or business. Our team of certified, highly trained professionals is committed to keeping you comfortable in every season. With years of experience, we take pride in offering expert residential and commercial HVAC installation, replacement, repair, and maintenance for all makes and models. Trust Quality Heating, Cooling, Plumbing & Electric for top-tier service in Milwaukee, WI, and the surrounding areas.
HVAC Maintenance
At Quality Heating, Cooling, Plumbing & Electric, we provide reliable residential and commercial heating and cooling maintenance services to keep your comfort systems running at peak efficiency year-round. Regular HVAC maintenance is one of the best ways to ensure your system operates at its best, keeping you warm in the winter and cool in the summer—while also helping to reduce energy costs. Our preventive maintenance agreements make it easy to keep your heating and cooling equipment in top condition, minimizing unexpected breakdowns and maximizing performance for long-term comfort and savings.
AC Repair & Installation
At Quality Heating, Cooling, Plumbing & Electric, we provide top-tier A/C repair and installation services to keep your home or business cool during the hottest summer months. Serving Milwaukee, WI, and the surrounding areas, we specialize in residential and commercial air conditioning repair, installation, and maintenance. Whether you need a dual-function heat pump for year-round efficiency or a high-performance central or packaged air conditioning system, our expert technicians are here to ensure you get the perfect cooling solution tailored to your needs.
Plumbing Service
At Quality Heating, Cooling, Plumbing & Electric, we know how frustrating plumbing issues can be, which is why we’re committed to delivering top-quality plumbing services in Milwaukee, WI. Whether it’s a minor repair or a major installation project, our skilled plumbers are always ready to help. We provide comprehensive plumbing solutions, including installation, repair, replacement, and maintenance, ensuring every job is completed with precision and professionalism. With our expert team on your side, you can enjoy reliable plumbing and peace of mind.
Heating Repair & Installation
No matter what type of heating system you rely on—whether it’s a heat pump, radiant heat boiler, or furnace—Quality Heating, Cooling, Plumbing & Electric provides expert repair and installation services to keep your indoor space warm and comfortable all winter long. Choosing the right heating system for your home or business requires careful planning, selection, and sizing—tasks best handled by experienced professionals. Our skilled contractors take the guesswork out of the process, helping you navigate your options and find the perfect heating solution tailored to your specific needs.
Plumbing Replacement
When it’s time to replace your plumbing system in Milwaukee, WI, trust the experts at Quality Heating, Cooling, Plumbing & Electric. Our skilled plumbing contractors have the experience to handle any plumbing replacement project, big or small. Whether you need a new water heater, upgraded fixtures, or a complete system overhaul, we’re here to help. Homeowners in Milwaukee frequently face plumbing issues like slow-draining sinks, clogged toilets, leaky pipes, and malfunctioning water heaters—whatever the problem, our team delivers reliable solutions to keep your plumbing running smoothly.
Heater Repair
Let our expert heating technicians restore your system to peak performance. With years of industry experience, Quality Heating, Cooling, Plumbing & Electric is the trusted heating contractor for homeowners and businesses in Milwaukee, WI, and surrounding areas. We take pride in delivering prompt, reliable service—done right, on time, and within budget. If your heater breaks down, don’t wait for the cold to pass—call our team, and we’ll respond quickly to get your system back up and running, ensuring your home stays warm and comfortable.
Heater Maintenance
To enjoy optimal heating and lower energy bills during the winter, regular system maintenance is essential. At Quality Heating, Cooling, Plumbing & Electric, our professional heater maintenance services ensure your system runs at peak performance and efficiency all season long. We offer comprehensive heating maintenance and preventive maintenance programs for homeowners in Milwaukee, WI, and surrounding areas. With over 62 years of experience, we are the trusted choice for keeping Milwaukee homes warm, efficient, and worry-free throughout the colder months.
Heater Installation
Is your heater struggling to keep up? Harsh winter conditions can take a toll on your heating system, leading to unexpected breakdowns. If repairs are no longer an option, it may be time for a new heater installation. When that time comes, you need a trusted heating company with the expertise to properly install and optimize your system for maximum comfort and efficiency. At Quality Heating, Cooling, Plumbing & Electric, our experienced comfort consultants specialize in professional heater installations, addressing issues like cold spots, poor insulation, and inefficient heating to ensure your home stays warm and comfortable all winter long.
A/c Repair
At Quality Heating, Cooling, Plumbing & Electric, we know that A/C problems are the last thing you want to deal with. That’s why our expert A/C repair specialists in Milwaukee, WI, are fully equipped to handle air conditioning repairs of all sizes. Whether you're dealing with frozen evaporator coils, fan issues, leaking ducts, or other cooling system malfunctions, you can trust our team to provide fast, reliable solutions. Our experienced technicians don’t just fix the problem—they ensure your A/C system operates at peak performance, keeping your home cool and comfortable.
A/c Installation
We offer fast, reliable A/C installation services designed to provide long-lasting comfort for your home or business. Our team of certified and highly trained professionals ensures your new A/C system is installed correctly for optimal performance during the hottest summer days. If you're in Milwaukee, WI, or the surrounding areas, you can count on us for expert installation tailored to your cooling needs. Choosing, sizing, and installing a new system is a complex process best handled by professionals—let our experts help you find the perfect A/C solution for your residential or commercial space.
Electrical
At Quality Heating, Cooling, Plumbing & Electric, we provide expert electrical services to homes and businesses throughout Milwaukee, WI. Since 1961, our licensed and insured electricians have delivered safe, reliable, and high-quality electrical solutions, from installations and upgrades to troubleshooting and repairs. Whether you need wiring for a new construction project, panel upgrades, lighting installations, or emergency electrical repairs, our experienced team is here to ensure your system runs safely and efficiently. Trust Milwaukee’s premier electrical experts for all your residential and commercial electrical needs.
Mar 12, 2025
Michael and team do excellent work. They resolved my furnace issue quickly. They also installed a whole home humidifier that works great.
Mar 03, 2025
The service was timely. I was appropriately informed about when the technicians would be at my house. They were courteous, informative and performed repairs carefully until completed. There was additional time spent because a trainee under direct supervision of an expert was doing the job, but that is OK with me. I have also taught a number of trainees in my field over the years, and I know it is important to have hands on experience with expert backup. Upon leaving, they cleaned up the work area well. I would highly recommend Quality Heating for heating and air conditioning service.
Mar 01, 2025
They were super nice and very fast! Michael explained what happened to my new furnace installed by another local company and why it happened. I felt the installing company should have remedied this, but since they wouldnt, Michael did! Very happy with the service and price!
Mar 01, 2025
Michael called ahead and arrived on time troubleshot the issue got my furnace up and running in an hour. Update: After it was determined that my 24 year old furnace had a clogged and leaking heat exchanger I opted for a new furnace rather than a new heat exchanger. Two days later Simon and Aaron were at my house at 8AM with my new furnace. I could not be more happy with the quality of Simon's work, no tape, no leaks, no sloppy sheet metal work. I'm very pleased with the quality of the work Simon and Aaron did and will be requesting them in spring to install my new AC unit.
Feb 27, 2025
Could not be more pleased with the work of Jake S and our new water heater. Not only are they fast and efficient, the price was great and were able to fit me in extremely fast. I would highly recommend them for everything home related.
Feb 22, 2025
The whole experience of getting service to our house to replace 2 toilets was awesome. David provided accurate quotes and pricing in a timely manner. Jake was really professional and informed us of a problem he en countered. In under 2 hours he removed and installed 2 toilets. Thank you!
Feb 20, 2025
Quality Heating is not only my home but also my preferred HVAC contract for all of my maintenance. Working here is an amazing experience. I am so glad to see so many satisfied customers as well as amazing people everyday. I have had our service team at my house hold for a clean and check on my furnace and I couldn't be more satisfied with the job they did. Edit: Quality offers electric services as well now! Brett and Jake came to my house to install a media for my tv to hide the cords as well as all streaming device! They did an amazing job. They were punctual and clean and I couldnt be happier!
Feb 19, 2025
Fast, professional service within a few hours of our call. Figured out the problem right away and had the replacement part on the truck and installed in minutes. Thank you for keeping us warm!
Feb 18, 2025
Bryan L. was professional, friendly and efficient. He took the time to explain the issues we were having with our Heating system. He is a credit to the company. We have used Quality Heating for the last 9 years for all our needs and they continue to be a company I would recommend for HVAC needs. Fairly priced, honest, prompt, attentive and professional.
Feb 17, 2025
The service call for my air conditioner, was very responsive. Brian was friendly and professional. I had to follow up with the sales but they are coming out the next day which is great. We'll see how the rest of the interaction goes, need new AC and possibly furnace. Services HVAC system maintenance, A/C system maintenance
Feb 17, 2025
Michael was super helpful in diagnosing and explaining the issue as well as fixing the problem. Would definitely call them again
Feb 17, 2025
Jacob and the whole Quality Heating crew (HVAC, Electrical, and Plumbing) did an outstanding job installing our new furnace! They communicated well, worked very efficiently, and left the job site clean and orderly. Very professional!
Feb 16, 2025
Quality responded to my furnace repair request so promptly and they were able to fix my furnace quickly without a hassle. Thank you!
Feb 10, 2025
In early January, Quality Heating installed two furnaces and two A/C units in our condo while battling cold temperatures and very tight installation areas in which to work. Through all of that, the two (sometimes three) installers (Simon and Garrett) as well as the electrician (Brett) who came in after the installation was done.were amazing! Each person communicated well, were extremely neat, punctual, and great representatives for Quality Heating.
We are very happy that we chose to go with Quality and look to utilize this company for our yearly maintenance program for years to come. P.S. A special shout out goes to Matt Riebe, the sales rep who handled all the zillion questions that I flooded him with and was extremely transparent with all of the costs with no surprises. Also, Sheri in the finance department who helped with the Wells Fargo financing. All in all, a great company to work with! Thank you, Tim & Patty Stark.
Feb 07, 2025
We have used Quality Heating for a few years and find them to be professional, responsive, and fair with pricing while providing excellent service. Services HVAC system maintenance, A/C system maintenance
Feb 02, 2025
Super qualified, knowledgeable and attention to service. Always my first go-to for help. Quality IS it.
Jan 31, 2025
I was very impressed with Jacob. Very professional and courteous from start to finish. He called me to let me know he was on his way and when he arrived. He informed me of my work options. The work was completed timely with clean-up after! The fee for service was affordable. I would highly recommend his services.
Jan 25, 2025
He was great! Very personable and thorough at explaining the issues and what my options were.
Jan 05, 2025
Ive had the same technician twice for two different matters and was very impressed with him. He was extremely prompt and professional, and he knew what he was doing. I will use no one else. Its a comfort to have quality heating on my team
Dec 29, 2024
Quality Heating of Brookfield A big thank you to Jake and Robert who worked hard on cleaning our home ductwork for our HVAC system! They were courteous, knowledgeable, efficient, caring, We commend them for the great job they did for us! We also thank Anthony for planning our cleaning process! We have been with Quality Heating since the late 1980s.
They are fantastic, trustworthy, experienced people! They handle and maintain all of our HVAC equipment. We also thank Michael (who recently did our furnace check-up), Robin (in the office), and Greg (who has done HVAC check-ups for us for years)! We highly recommend Quality Heating for HVAC need! "Rueck" George and Joy Ruecktenwald
Dec 27, 2024
Routine service call turned into a furnace replacement of a twenty-plus year old unit. Brian was helpful in letting me know what was going on with the old unit Chris installed my new unit and was very patient in showing me how the new unit and thermostat works. I appreciated that Thanks Quality Heating team
Dec 22, 2024
I participate in Quality Heatings AC and Heating maintenance program. The service technician Skye has serviced the AC and furnace several times and hes very thorough with his system check and what to watch for. Hes happy and listens to my comments and concerns regarding the AC and furnace. I highly recommend Quality Heating and their service technician Skye.
Dec 20, 2024
Skye is an expert at what he does. He always explains what he's doing and how to get the most efficiency out of our equipment. The office staff are very supportive as well. Have worked with Quality for years for a reason. :
Dec 13, 2024
Quality Heating continues to impress, even after 30 years! Yesterday, on the coldest day of the winter so far, our heat went out. I called and within a couple of hours Skye was at the house and got the heat working until we could get a new furnace. Tom got things arranged and luckily they had availability to install a new unit the next day. Justin spent the today with us and at 3:00 PM our thermostat reads 62* and rising! Thanks to all the dependable and capable staff at Quality!
Dec 03, 2024
The Quality team is always professional, courteous, and skilled to keep our furnaces and AC units running year round. Highly recommend!
Nov 29, 2024
We're always pleased when Brian does the work. He explains everything and does a great job.
Nov 21, 2024
No heat. 7:00 PM Forecast 5 degree's overnight. Called Quality and explained what codes the furnace was displaying. Brian arrived, did some diagnostics and confirmed the blower module was bad. Thankfully he had a new part on his truck. Heat's back on and Brian was headed home by 9:30. Terrific service, very friendly and explained everything. The furnace is a Carrier installed in 1999. Great product, no problems but age is the question. Will have Quality Heating replace furnace and AC in the near future.
Nov 20, 2024
We had a Carrier Infinity series furnace and A/C installed in the spring of 2021. The install went well and we have been very happy with this equipment. We have had an annual service agreement from the start. The Quality crew have made sure everything is running smoothly. The current Quality tech is Vaughn. He is excellent in his knowledge and has very good customer skills. Quality gives quality. If we ever do need trouble service we know they will be here for us. Thanks Quality. PS: No cute kids, loud voices or cartoons. Just Quality.
Nov 02, 2024
Everyone is kind, helpful, explains things, answers questions.great service.
Nov 01, 2024
Quality Heating has served me very well since I built my house in 1985. In 30 yrs I have not had even one single complaint. I still have the same service tech Dan, and I consider him a friend - great guy!
Oct 26, 2024
Friendly and knowledgeable technicians. Reliable service over the past five years.
Oct 24, 2024
Had Quality Heating service our 10 year old boiler system and I was more than impressed by the service I received. Anthony, the technician, was very knowledgable about our system and very professional. He pointed out what could be a potential issue in the future but did not pressure me to take action at this time. Quality Heating came recommended to me by another trade professional and was very happy I followed up with this recommendation.
Oct 21, 2024
Skye was our technician. Very friendly, knowledgeable and helped me to better understand where the issue with my furnace was occurring. Also, shared some helpful tips and advice as we look to replace our 20 year old furnace.
Oct 10, 2024
I am so happy that I switched to Quality Heating from Cliff Bergin. Everything about Quality Heating is outstanding. For the first time in the six years I have lived here, my system is working great! Kevin is just the BEST. He took the time to explain to me my Infinity thermostat and reset the settings so I am finally comfortable in all rooms. I feel like I am in good hands with Quality and with my membership, I have confidence that if anything should arise, you all will take care of it. Quality Heatings value is unmatched. THANK YOU
Sep 13, 2024
Quality Heating is like turning back the clock to the days when you trusted service professionals; and they took pride in their work. Truly I need not say more. You will not be disappointed with them. I cannot imagine using any other company for heating/ air conditioning.
Sep 03, 2024
Had an issue with our AC and they came the next day. Quick service and they explained everything in laymans terms. Very satisfied.
Aug 06, 2024
Dan and Kevin were just here since our A/C went out last night. These two are awesome! They diagnosed the problem immediately and went to work fixing the issue. The company I previously used didn't have time for me, needless to say they have been fired and Quality Heating has now gained a new customer. I definitely recommend them.
Apr 21, 2024
Fast, reliable and very knowledgeable. I reached out to the company Monday morning at 8am after a horrible experience with West Allis heating and cooling. The calling service took my message about my heat not working for 4 days. I have an air handler and forced air, which most places seem to not be familiar with. Anyway, a technician called me back within an hour and was there within 30 minutes.
The technician was very knowledgeable about the equipment I had and got it up and running in 3 hours. He replaced parts, communicated cost for said parts and it was all within his truck. He even looked at my air conditioner and asked about servicing it and provided the cost. The service was under $800, when west allis heating and cooling wanted to charge me $4200 to service my boiler and didn't even go in the attack. 10/10 stars for quality heating and cooling. I will be using them for any of my heating and cooling needs, Thank you to them.
Apr 20, 2024
Very professional technicians. Very glad that we have the annual maintenance visits to assure system reliability, plus all of our questions are answered that the time of each visit.
Apr 20, 2024
Very Thorough, On Time, Did not rush, Had the latest and greatest testing and measurement equipment. Services HVAC system maintenance
Apr 12, 2024
Called for a furnace service and within 90 minutes Kevin and Cody were out to my home. They took the time needed to explain details of their work. They were courteous and friendly from start to finish. Will certainly call them in the future.
Mar 20, 2024
We appreciated that Quality Heating had no hesitation to take on the small job of repairing our chimney when no other company wanted to take on such a small job. On top of that, Quality Heating went over and above to locate a chimney cap that was hard to find for our type of chimney. (We had other companies tell us that it would be impossible to find.) Now that's dedication to satisfying your customer!
Our technician was right on time and very pleasant. Oh and they were very reasonably priced. We regret that we didn't contact them first! Quality Heating will definitely get our business if and when the need arises! Thank you for caring about your customers!
Feb 28, 2024
The technician was absolutely awesome. He quickly identified the problem and offered 2 resolutions. we went thru and had him do a complete maintenance cleaning and update on the furnace. He saved us from the artic temps on the way. I highly recommend him.
Feb 19, 2024
The Quality Heating service guy did a fall inspection, and check out and tune up of my boiler. The boiler is running better than ever now. Good work by a skilled technician.
Feb 13, 2024
I have used Quality Heating for years now. Everyone is very friendly and I have confidence in their quality. The technician that did a routine check up on my furnace today was very thorough and he explained to me what he did and what actions I should take.
Feb 07, 2024
AC went out this summer. I called in the morning and a Quality Service tech was able to come out the afternoon and fix it. He was very thorough, answered all my questions and explained everything clearly. Very happy with the service and work.
Feb 05, 2024
Dan was delayed a bit, but kept us informed by phone regarding arrival time. He was very professional, efficient, knowledgeable and friendly. We highly recommend the company and Dan. Services A/C system repair
Jan 30, 2024
They are awesome. Quick to answer the phones to take your call. Our guy that came to service our air conditioning system even admitted that he had to call one of the "more seasoned guys " to ask him a question. I very much appreciated his honesty in telling us that he didn't know the answer and had to call someone. Awesome
Jan 29, 2024
A/C died over the weekend, they were not only quick to respond, but they were professional and understood how dire I was. My experience with Brandon, Pat, Sherri and Nicole, every single employee has been a pleasure to work with! Highly recommend! Services AC installation
Jan 16, 2024
Kevin S. is the best of the best. He has the expertise and also happens to be a very nice person. He cleans up after himself. He knows our house and knows us. There was always a humidity problem in here because I cook so much. Kevin suggested a whole house dehumidifier instead of the noisy, heat-producing "hardware store" models that kept dying after just ta year or two of service.
When I finally took that advice and got one, wow, what a great a difference it made! They are all good. The salespeople and team in the office are also helpful and friendly. Most are good listeners. Kevin happens to be our favorite.
Jan 11, 2024
Brian, a frequent service technician for us both at home and my husband's work, was here today to replace our inducer motor assembly at no cost (under warranty). He also evaluated our air to air exchanger (about 24 years old) and is helping us secure replacement options from Tom at Quality. Excellent service, both in terms of diagnosing and actual installation. Brian is definitely one of the reasons why we renew our service contract every year with Quality and frequently recommend this company to others. Thank you, Quality, for great service and customer care!
Dec 03, 2023
Great company, awesome technicians; always knowledgeable, trustworthy and friendly. When I call in I get great customer service. I normally dont write reviews unless Im mad, but after they fixed my furnace after finding a bad compressor during my fall cleaning, thus, I wont go a day without heat, I was so impressed that I had to write a review. Great job Quality Heating! Thank you! Highly recommend!
Nov 27, 2023
Kevin is very professional and knowledgeable. He explains what's going on with your HVAC. I would highly recommend him to family and friends.
Oct 19, 2023
Had an issue with my boiler and was able to chat with a tech on the phone. He was willing to FaceTime me and give me some ideas that ended up working out. While it wasnt a formal scheduled appointment, it gave me confidence in them that they were willing to help even without getting any paymentyet. In the end they have earned my future business and theyll be the first place Ill call when the next issue arrises. Thank you.
Oct 11, 2023
Our service technician John was very nice and professional! Arrived as scheduled and was very thorough explaining the service that was completed. Thank you! Services Heating system maintenance
Oct 11, 2023
Loud whining noises overnight from furnace. Quality was there the next morning and quickly replaced blower motor and gave us important advice. Technician Bryan was extremely friendly and knowledgeable. Would definitely call them again. Last summer they replaced our warn out AC in the same manner.
Oct 08, 2023
We were having problems with our furnace the week before Christmas. After getting a few bids I selected Quality Heating. Matt, our sales person was great, but the install team was even better. They came on the Friday before Christmas at 7:30 AM and went to work. Pat and Rick did a fantastic job installing the new Armstrong furnace and AC unit. All done by 3:30 PM and works really great! I cant say enough good about them! A really neat job! Thanks Quality!
Oct 05, 2023
Kevin Shultz was as professional as ever. His knowledge of Heating and AC are unparalleled. Would highly recommend Quality Heating. Services Heating system maintenance
Sep 14, 2023
I recently (03/2023) purchased a new Carrier furnace and air conditioner from Quality Heating and received exceptional high quality service. The installers (Mike, Ricky and Simon) went above and beyond showing sincerity and integrity, offered valuable advise and answered all my questions. Mike, Ricky and Simon are extremely professional, knowledgeable and went the extra mile at every stage of the installation process. I am extremely pleased and would recommend Quality Heating to everyone. Kathy LaValley Thank you.
Sep 05, 2023
Had them in for an A/C tune up. They gave me a relatively short window of time when they'd show up (not the 4-6 hour window we sometimes get from other service providers), they showed up at the start of that window & were in & out of our house relatively quickly. No pushy salespeople trying to upsell anything either, which is nice. They are more expensive (for tune ups) than other service providers in this space, but we use them since they installed our equipment & they know our equipment.
Sep 04, 2023
When they were going to be unavoidably delayed they called and we were able to reschedule. Sky was very efficient in resolving our A/C problems. Thank you! Services A/C system maintenance
Aug 18, 2023
My husband and I were experiencing stuffiness every morning when we woke up and had general air quality issues in our very old home. We had never had our air ducts cleaned before and quality heating came in this past week and completely changed the air quality in our home. It has only been a few days and an immediate difference has been noticed, in addition to the pet dander / stale odor has been removed.
I no longer wake up stuffy each morning! The team that came in was exactly on time, very professional with little to no disruption for me (who was working from home). Other companies did come in with "faster" time to completion (only 1-2 hours), however it was clear they took the time to do the job right and really spent the time ensuring each duct was fully cleaned.
They cleaned up everything at each vent and adjusted all furniture back to its original location once completed! I can't say enough about how much this has adjusted the quality of our air in our home. I would absolutely recommend them for performing this service at your home!
Aug 13, 2023
Quality has come through for me again, I called for a repair before the 100 days, Quality was on the job and told me they would be out today for our repair. Some of the others we called one laughed at us and the other said Thursday at the earliest. I said lets call my heating guy, and this wonderful company has come to cool some hot kids.
Aug 12, 2023
Vaughn came to my house for a service check-up and he was great. Quickly identified the problem and did not mind explaining his findings. Services A/C system maintenance
Jul 29, 2023
The gentleman that came was awesome. Inspected everything, told me what could be done next time in the fall (hose replacement) and was very professional. I would recommend using this service for your HVAC needs. Services A/C system maintenance
Jul 22, 2023
Quality Heating, Thank You! Our furnace decided to have a mind of its own during this cold weather. We put in one call and someone was out within that day. Our technician was AMAZING! He went over the importance of maintenance and even showed me things that can help in the future.
Mar 02, 2023
As always top notch service and answered any questions I had. I've been a customer since 1972 and never had a bad experience. being a tradesman myself I recognize quality when I see it. I recommend them to my new neighbor for a furnace replacement and he was very happy he chose them. Services Heating system maintenance
Feb 22, 2023
Everyone at Quality Heating and Air Conditioning that I have interacted with have been courteous and helpful. In particular I would like to mention Brian who has been the technician who usually does the excellent annual maintenance work on my equipment. I believe this company provides good service at a fair price. Services A/C system maintenance, Installation, Heating system installation, Heating system maintenance
Jan 14, 2023
Anthony Zenefski was an old high school acquaintance, so I figured I'd see if he could help me. He exceeded my expectations regarding professionalism, knowledge, and Quality of work. I was rather blown away. I'm sure if you were to use him or anybody under him, you will have no regrets. Services Heating system repair, HVAC duct and vent repair
Dec 28, 2022
I called because my furnace was working when it felt like it. I called Quality Heating because they have serviced my furnace in the past and I was very satisfied with their work. The technicians were very kind and personable and I knew that the work would be done well! I was informed that the motor in my furnace was going, but it will last me through this winter. I will call in the fall and have them install a new motor. I am very satisfied with Quality Heating and the very knowledgeable people that work for them. Thank you,
Dec 12, 2022
Review from Betsy Borowski. Thank you, Quality Heating, for sending out two very competent servicemen to repair my furnace. Both Danny and Pat were personable and informative in explaining things and answering my questions. Danny was here first to diagnose the problem and was resourceful in finding a temporary fix while parts were ordered. Pat came two days later to do the jobin a very efficient and timely manner. Both were very respectful of my property. The review written above is not from the service on March 8, 2023!.
Oct 23, 2022
I had a bad heat exchanger. They were able to get the entire heater replaced under warranty and only charged labor. They also do annual maintenance and offer a reasonably priced annual contract for maintenance of AC and Heater with a reduced price on repair visits. Services A/C system maintenance, Heating system repair, Installation, Heating system installation, Heating system maintenance
Oct 04, 2022
The team was helpful in setting up a timely appointment. They gave us a time window for the day of the appointment, texted the day before to confirm, and then called to let us know when they were about 20 min away. The individuals who serviced our furnace listened to our concerns and addressed them. They were diligent in testing to ensure everything was working properly.
Happy that we signed up for the service program with them. Now we already have our next appointment set up for summer so they can service our AC. Great program for people like us who sometimes forget to schedule the regular maintenance we should!
Sep 19, 2022
Dan is always professional and has been our service professional for many years. I fell comfortable having him there without me having to take off of work. Office staff is also very friendly. Services HVAC system maintenance
Sep 12, 2022
One of our units stopped working at our office. They came out to assess within a few hours of calling for service. Greatly appreciated on a 90 degree day! Our office team members thank you! Services A/C system maintenance
Aug 26, 2022
My AC went out on July 4th and I called first thing July 5th thinking that I wouldn't get an appointment for days! Fortunately, I got an appointment right away and the Team at Quality rallied to get a new part on order and installed ASAP! Thanks to Dan who was on sight with great customer service and coordinated everything so I didn't have too. My system is up and running great!
Jul 30, 2022
Jake did a great job! on time, professional. Will continue to use QHSM for my home and rentals. Services A/C system maintenance, Heating system maintenance
Mar 09, 2022
We have a preventative maintenance plan and it is reassuring to have the same tech come by and keep it all running smoothly. Services A/C system maintenance, Heating system maintenance
Feb 03, 2022
Replaced blower motor in our HVAC system. Very appreciative of them fitting us into their schedule on a Friday. Technician was professional and knowledgeable, and had us up and running in short order. Services Heating system repair
Jan 07, 2022
Quality Heating and A/C offers worry-free service. We are on the semi-annual plan that schedules a heating check in fall and an a/c check in summer. They arrive on time and provide full details of the work they did. They look for any problems and suggest solutions. Services A/C system maintenance
Jan 03, 2022
Brian, did a great job on installing a new humidifier. He was on time, freindly/ professional and the quality of his work was excellent. Services Service not listed
Dec 08, 2021
I have used this company in the past and they are most certainly my provider of choice. Clean, professional, knowledgeable and most importantly honest. Also very accommodating. I moved and they transferred my service plan to my new house no questions asked. Sky, my tech for today answered all of my questions and took extra steps to address other issues he didnt anticipate.
Oct 23, 2021
We had an Aprilaire installed on our furnace last week. The tech was on time, courteous (even loved our dog) and very efficient. I was told it could take up to 4 hours and he was done in 2.5 hours. Plus, it was fair price compared to others. Awesome experience. Services Service not listed
Sep 30, 2021
QH&SM has been our go to company for years - and we're always impressed with their service. Great pricing and excellent service are their trademark and we've been happy with them for close to 20 years! Services Cleaning, A/C system repair, HVAC repair, Heating system maintenance
Sep 18, 2021
Matt, Anthony and Kevin give a whole new meaning to what customer service is. Each of them demonstrated integrity, knowledge, service, honesty and passion. I am extremely appreciative and thankful that I had the opportunity to interact and meet such wonder people. Highly recommend. Services Heating system repair, Heating system maintenance
Sep 12, 2021
No need to call any other HVAC provider. They are thorough, on time and reasonably priced. Installled new furnace a year ago and provide excellent semi-annual maintenance for it and AC Services Heating system maintenance
Sep 08, 2021
I woke up with no heat t stat said 67 cold I called Quality Heating at 630 am spoke with emergency service ask for a call when office opened at 730am. I got a call from Christina at 725am I had a appointment for furnace inspection next week but needed service today. She said I would receive service between 10 am and noon. Nick called before 15 minutes arrival.
Problem was solved quickly upon arrival also inspection was completed new thermostat was installed also purchased service agreement for furnace and ac. My wife Sue was very happy with Nick how he quickly solved the no heat and how professinal he was. I felt the customer service was incredible from the first call to completion of the work. My dad has been a customer for many years. I am glad Quality Heating works in Mukwonago. I will refer them to everyone I can. Thank you for being a incredible outstanding service company!
Aug 23, 2021
Fixed my problem quickly. They were able to look into the warranty on my parts and did all the leg work, which I was so grateful for. I was able to get my parts covered and since I do maintenance I also received a discount on the labor. Super professional. Services A/C system maintenance, Cleaning, HVAC repair
Aug 16, 2021
Our school and childcare center has nothing but GOOD things to say about this business. Anothny came out more than once to make sure we were completely taken care of. Extremely knowledgable, professional and so great to talk/work with. We truly Highly recommend!
Jul 18, 2021
Purchased our furnace and air conditioner from Quality Heating in April 2000. They have maintained it for us ever since. liked it so well we have purchased a new more efficient system in 2018. Always timely, friendly and experienced. The service people are great, too bad the accounting people ruin the entire experiance. May have to go someplace else because of accounting non response and screw ups.
Jan 30, 2021
Great place. I needed a plenum and a filter frame made. It is perfect. Good fair price. Pat in the shop made it happen. Thank you
Jan 14, 2021
Kevin performed a meticulous and thorough inspection and cleaning of my furnace and humidifier. He explained the workings of my furnace and posters some helpful tips. I recommend Quality Heating and will continue to use them for my hvac maintenance. Services HVAC system maintenance
Jan 02, 2021
We have used Quality Htg. for many, many years and they have never let us down. They are punctual, cheerful, polite and just plain wonderful. We are never disappointed in any way, for any reason. The management should be proud!
Dec 29, 2020
Had a problem on a Saturday evening and called for service. Within 30 minutes a tech called me back and talked me through how to fix it myself; saved a LOT of money and time. Decided to have them come out and look at the furnace later in the week "just in case". Kevin called the evening before to confirm and again 20 minutes before his on-time arrival. Turned out there was a problem with the secondary heat exchanger that apparently Carrier was aware of.
I was offered a new secondary heat exchanger, installed, for the minimal amount of $134 complete with a ten year warranty on the replacement part. In less than 3.5 hours the furnace was dismantled, the new part installed, and heat restored. Timely, friendly, professional, and honest, what more could anyone ask for? I've been a customer for almost 20 years and have always been pleased with the service received from Quality Heating.
Dec 03, 2020
Quality Heating gives quality service. I love having the same technician each time I need assistance or maintenance. Bryan Linskins is a very pleasant, knowledgeable and efficient service technician. Thank you for keeping him on my route. I was so disappointed and saddened when I heard he was going to be transferred to another route. Today I was delighted to see he was still coming to check my A/C.
I trust Bryan and know that he cares about all his customers. I can't say enough positive things about someone of his caliber and his value to your company. You are fortunate to have him and so are we, his customers.
Nov 27, 2020
The service performed by Quality Heating was very good. They have been servicing my heating and air conditioning for about 20 years. They have always been prompt in attending to my problems. Today's service was no exception. The service man was prompt, friendly and professional.
Nov 22, 2020
Skye fixed a lot of issues in a very timely fashion. very knowledgeable. I appreciated that a lot. Nice guy too.
Oct 27, 2020
Great experience with all technicians and office staff. We are part of their service program for our furnaces and A/C units. The annual check-ups are worthwhile and any issues we have are resolved promptly.
Sep 26, 2020
In "The Art of Motorcycle Maintenance" Robert Pirsig indicates that Quality is the most undefinable yet important qualities that exists. Basically, the author asserted that it was something that you could not fully describe, but you knew it when you have it. I was sitting in the upstairs of my home and saw a red Quality Heating truck drive by. I proceeded to call them and have a wonderful - quality - experience.
From my interactions with the call support staff to Nick to the General Manager (forgot his name) to the technician, Nicholas, I could not have asked for a better interaction with a contractor. Very appropriate name for a company! Thank you!
Sep 14, 2020
Greggs heating was very professional, they went above and beyond. They were the best value and the best quality. We will continue to use their services in the future. Make sure you call them for your heating and cooling needs Services Heating system installation, Thermostat installation, AC installation
Aug 24, 2020
Bryan did an excellent job. In addition to the required maintenance on my furnace and AC he answered all of my questions, and made necessary adjustments for more consistent temperatures and better comfort throughout our house. Services A/C system maintenance, Heating system maintenance
Feb 26, 2020
You folks walk the talk! Consistent high "Quality" service, preformed by very knowledgeable and accommodating technicians. Kevin did an outstanding job, as usual. I always recommend Quality Heating and Sheet Metal to my friends and neighbors. Thanks for all your support over the years! Brad Howell
Feb 13, 2020
They came out to my house at 11pm to fix my furnace. After a quick review, they were able to get me back up and running. Very friendly and took care to keep my house clean.
Jan 04, 2020
Always satisfied when Nick comes. He's been here the last 7 Yrs. & is very experienced & does quality work. Hope to see him the next time! Larry
Oct 07, 2019
We have been using Quality Heating from the first day we built our home. What has been fantastic is having the same technician Kevin from day one come every year to inspect our HVAC. Kevin is fantastic and extremely knowledgeable. We just installed 2 wireless thermostats and Kevin stayed with us for several hours until we got the system up and running. I highly recommend Quality.
Sep 30, 2019
Happy with the service they're providing for my furnaces and air conditioners. They always do a thorough job and really appreciate the way they communicate the different options for short term, long term, and replacement on each unit. Plan to keep working with them for a long time.
Aug 23, 2019
My service today was a 5 staar for sure. Dan and his partner were great. Nice People, nice job, very satisfied.
Feb 19, 2019
Dan is always very polite, courteous, and explains everything to us. We always request him for all of our services.
Feb 15, 2019
My company has worked with Quality for years on large multifamily developments. They will always make you a priority and stand behind their products and work. Always top notch service, Highly recommend
Jan 18, 2019
I requested service on my residential boiler in late May when Quality Heating service is dedicated to HVAC service. Still, they were nice enough to schedule a repair man for the same day I called. The service man showed up promptly during the time specified, did (requested) routine maintenance and repaired our boiler within just a few hours. We have had this same serviceman from Quality before and he is excellent.
He diagosed the problem promptly, worked efficiently, and was extremely friendly and courteous. Another reason I called Quality Heating back to work on my boiler is that it failed overnight last January during the coldest winter time. Quality is the only service company that would come out overnight to fix the problem. I found that a lot of service companies advertise 24 hour service, but Quality was the only one I called that would actually send a serviceman out.
Jan 16, 2019
I highly recommend Quality Heating and technician, Sky, for their responsive and excellent service. We have had a maintenance contract for several years to make sure our HVAC is always in tip top condition. Thank you from a happy customer!
Jan 10, 2019
Had a new furnace and air cond. installed in Nov. ran AC for first time didn't seem to be cooling right Dan came over and adjusted everything running great now, Dan has been doing my tune-ups for probably twenty years now he is amazing.
Oct 22, 2018
Prompt, professional and courteous experience from service call to installation of new system. Provided options and explained thoroughly and understandably to avoid sticker shock (old system was 25+ years old). Installation was seamless and crew was professional and attentive to leaving my home spotless. Impressive!
Oct 14, 2018
Great guys. Very honest in an industry that is not always the case! Pleasant to work with and professional.
Sep 24, 2018
I would recommend them to anyone. They are always professional and do a good job. They have helped to correct many issues that the previous homeowners had created that we never would have known. We have used their annual maintenance program for our furnace and A/C for the past 3 years now and gives me peace of mind everything will work fine
Sep 10, 2018
We had 2 furnaces installed. Two servicemen spent 7 hours installing new furnaces and removing old ones. Excellent job and clean up. They arrived right on time and worked tirelessly until the job was done.
Feb 17, 2018
Outstanding service! My furnace quit after normal business hours. I called in and was surprised to speak to a real person. Tech contacted me a few minutes later, accessed the issue, and was at my house within an hour to affect the repair. Anthony was quick, courteous, professional, and knowledgeable. I am truly impressed and could not be happier with the results. I recommended this business to anyone looking for fast, reliable, professional service.
Jan 11, 2018
Anthony is the BEST. He's courteous, kind, thorough and just a terrific representative of Quality Heating.
Jan 05, 2018
I had a great experience with Quality Heating. I recently purchased a house and needed to have my air conditioning system serviced. They were fast, courteous, knowledgeable and fairly priced. I'd recommend them to anyone looking for service on their heating or cooling systems.
Dec 29, 2017
I've used them twice so far and both times have gotten excellent customer service
Dec 12, 2017
Dan annually has ensured our heating and AC is working properly. Very knowledgeable and could not be more friendly. They have been very responsive at fixing an issue with our AC last year. Pricing is reasonable. Thanks guys!
Nov 27, 2017
Heater died on a cold day right before Christmas, they came out and gave us a quote on Sunday for a new unit since they couldn't save the old one and had it installed on Monday. Reasonable price, great service would recommend.
Nov 19, 2017
Absolutely great service! Our tech Brian has been working on our system for the past couple of years and he keeps it all running perfectly! He spots trouble before it happens, and I trust him enough to know he's not trying to pull a fast one! I recommend Quality Heating to everyone!
Sep 27, 2017
Quality Heating has been repairing and maintaining our HVAC system for many years. They came highly recommended and I feel confident recommending them to others. They always do a great job!
Sep 04, 2017
I called Quality Heating based on the recommendation of a friend. The dispatcher was polite and down to business. She set an appointment and told me that the appointment would be confirmed 24 hours beforehand and that the technician would call me 20 minutes before arrival. Lo and behold- they kept their promise! The technician (Nick) should up right at the beginning of their 3 hour window.
He was polite and down to business. He solved my problem efficiently. I know for a fact that he could have sold me more work and product if he was a snake like some of the contractors I have rubbed shoulders with, but he didn't. Nick took care of my minor issue as if I were his father. Thank you, Nick and Quality Heating, for restoring my faith in contractors!
Feb 23, 2017
We've been on Quality Heating's Bi-Annual service plan for many years. They always do an outstanding job on the fall and spring services and we have not had a problem with our system since going on the program. Their service technicians are professional, courteous and knowledgeable of all brands. We would highly recommend their maintenance program services.
Feb 22, 2017
When my wife and I bought out 1st home we knew we wanted someone to maintain our HVAC systems. Quality Heating & Sheet Metal were already familiar with the home as they put in a radon mitigation system. We have been pleased with them every since. What we like most is that we have the same technician come out to the house twice a year to check out units.
To have that consistency creates a sense of trust between the technician and the customer. Our technician is great! Always has a smile and is willing to take time to explain what he will be doing. Our technician always communicates his time of arrival and it is usually spot on!
Dec 01, 2016
Dan came out to troubleshoot our air conditioning system. He was very friendly, thorough, and informative. He found the problem and recognized that the parts are still under warranty which was a great relief.
Jan 24, 2016
I have been dealing with Quality Heating for a number of years and I have always been more than satisfied with their services. I lost heating in the dead of winter and they were very quick to replace my furnace. I request Dan every time because he knows the equipment and is always very friendly. They get a thumbs up from me.
Jan 07, 2016
Dan is a true professional. Greets the customer with a smile from the time you meet him at the door, to saying goodbye. He explained the service and what they were going to do. Offers additional information in making my home more efficient from controlling the temperature throughout the levels of the home to improving air quality as well. They found and replaced a bad capacitor, explained what it did and how important it is in the overall functionality of the furnace. Answered all my questions on what I should do for upgrading in the future. This is the second time he came to my home. Its nice to see a familiar face, builds trust.
Nov 25, 2015
We have been doing business with Quality for over 25 years. We have always found Quality to provide a high level of service that is honest and fair. Bryan has been our service tech for several years. He has always been very professional and helpful.
Nov 17, 2015
Kevin always does a great job and always cleans up afterward. i would buy another furnace from quality just because of the service we have recieved in the past.
Sep 25, 2015
We do buy the maintenance program for spring air and fall furnace tune ups. Dan our technician is outstanding! Love his personality and his work. We have been with your company for several years now and we plan to stay with you. This was the first time we didn't get a call earlier in the year for the air conditioner service. But you did call later this year and we did get our service. I Highly recommend this company. Thank you,
Aug 30, 2015
AC wasn't working during the weekend, called and left a message. Asking that we be contacted Monday morning to schedule an appointment. Was surprised to receive a call before 8:30 AM Monday morning, asking if a noon to 3:00 PM CST time was convenient for us. If so the tech would call within 20 minutes of actual arrival. We accepted. At about 1:30 Dan called, saying he was about 30 minutes away. He arrived as expected. He quickly diagnosed and repaired the issue. Thanks!
Aug 19, 2015
Our technician was punctual, professional and really knew his subject matter well! Explained things in a way that I could understand. He worked efficiently and was very friendly. Thanks!