Our team specializes in designing, installing, and servicing heating and air conditioning systems for clients in Frederick VA, Clarke VA, Berkeley WV, and Jefferson WV counties.
We provide a comprehensive range of services for homeowners, which includes retrofits, ductwork, boilers, heat pumps, and more. Our 24/7 emergency service guarantees that your HVAC requirements are met promptly, and maintenance agreement holders receive priority scheduling. You can rely on us to be your one-stop shop for all your HVAC needs.
At Small Solutions, LLC, we take pride in our well-rounded customer service, catering to residential customers and providing exceptional support.
Air Conditioning Services
Small Solutions LLC specializes in comprehensive air conditioning repair, maintenance, and installation services, ensuring optimal performance for your cooling systems. Our licensed technicians utilize fully equipped service vehicles to deliver expert solutions tailored to your needs. We also offer energy-efficient systems and thermostats, backed by EPA-certified practices and annual service agreements for long-term reliability.
Boilers, Hydronic & Steam Heating
Hydronic and steam heating systems provide consistent and energy-efficient warmth by circulating heated liquids through a network of tubing beneath floors, baseboards, and radiators. This method ensures even heat distribution without the need for air circulation, minimizing dust and allergens. Enjoy warm floors, quiet operation, and the ability to create personalized temperature zones for ultimate comfort.
HVAC Home services
Small Solutions LLC Heating and Air Conditioning Services offers the following residential heating services: Heating systems troubleshooting Diagnosis, repair and/or replacement of existing heating systems Far-ranging service area covers the Top of Virginia including Loudoun, Fauquier, Frederick and Clarke counties. Estimates, repair, and maintenance services Installations and change-outs of home heating systems Inspection, repair, replacement and installation of duct systems Thermostats installation and change-outs Home or Office Energy Audits
Duct Cleaning
Maintaining clean air ducts is essential for improving indoor air quality and ensuring the health of your household or employees. Air duct cleaning removes accumulated dust, allergens, and contaminants that can circulate throughout your home or business. At Small Solutions, we offer professional duct cleaning services designed to enhance air quality and maximize system efficiency, promoting a cleaner environment.
Jan 25, 2025
Small's are great! They are everything you would want in an HVAC company. Knowagable, honest, responsive, and a pleasure to deal with. They put 2 systems in our old house, mini-splits downstairs and conventional upstairs. Both work great.
Jan 21, 2025
Im so glad I chose Small Solutions for my HVAC issue! Initially, I called another company to service my unit after realizing my upstairs thermostat had no power. However, with a snowstorm, my husband at work, and two small children, I wasnt able to clear the driveway for the other company to access my home. Thats when I turned to Small Solutions, and thank goodness I did!
Their 4.9-star Google reviews didnt disappoint. Tyler and Brandon were incrediblethey provided 5-star service and accommodated the snowy conditions with ease. Not only did they fix the issue quickly, but they also alerted me to a few other items I hadnt been aware of. What really stood out was how genuine and professional they were. I never felt pressured or like they were trying to sell me unnecessary services. They left a lasting impression with their first-class, honest approach. I cant recommend Small Solutions enough! They truly go above and beyond for their customers.
Jan 18, 2025
Love this company! The service technicians are always on time, very knowledgeable, friendly, and focused on giving the customer the best possible outcome. I utilized them for my HVAC maintenance, but they have helped me with other issues I've had related to ducts and vents in my new house. Very reasonable costs (I would even say low cost), especially given the great service.
I love the proactive reminders that help me ensure I utilize my service contract to the fullest, and the wonderful support from their office staff that makes scheduling a breeze.
Jan 16, 2025
Small Solutions (SS) has installed two HVAC units at my home in Front Royal. We are in the process of getting another unit replaced at the end of the month using SS. I couldn't be happier with their sales, service and installation. Robert H. (their sales rep.) has alway been prompt in taking my calls and addressing our needs. He is an honest knowledgeable person that takes the time to answer questions.
The HVAC Technicians are pleasant, professional, hard working and knowledgeable about their trade. When my elderly mom had "issues" with her Mitsubishi mini split they were kind enough to explain how to use the unit properly despite knowing all along that it was "user error". Their prices are fair and reasonable. The whole process in working with SS is very easy and hassle free.
When our 4th unit finally gives up the ghost I will not hesitate to call Small Solutions to replace it. I would highly recommend SS for your next HVAC service or replacement. R. Hewitt Front Royal, VA
Jan 15, 2025
Great company. Tyler (tech) was especially diligent as we have one of the few electric boilers left in the area. He and Dillon diagnosed and got us back up and running quickly. Its working better than ever.
Jan 07, 2025
Small Solutions recently came to my rescue! My late night emergency call was returned promptly by the office staff, followed by the techs showing up first thing the next morning. Brandon was very thorough in searching for the problem and fixing it. After a few days the owner, Dylan called to confirm everything was still working without issues. Small Solutions is the crew you need for any heating/cooling issues.
Jan 06, 2025
I love Small Solutions. Small Solutions is the ONLY HVAC company that I deal with now and I'll deal with in the future. I've used Small Solutions multiple times and I've always been 100% satisfied. They always send professional, qualified, polite, courteous, and presentable HVAC mechanics to my home. I would recommend Small Solutions.
Jan 03, 2025
I called the Bunker Hill, WV location on 12/23 and Brittany was very pleasant to talk to. She initially told me that they didn't have any appts until January and then she said, "WAIT! We have an opening on December 26th, and I said I'll take it!" The team arrived on time and ready to evaluate the issue. They were able to check the dryer vent outlet way up on the 2nd floor.
It was determined that it was obstructed with bird nesting material and lint. Some of the debris was able to be removed by hand and then. the "nest cutter" was used to loosen and remove the remaining debris. There was also a bee's nest that was forming and that was removed as well. Once that was done, they used the soft brush to complete the final cleaning. Pictures were taken before and after the work was completed.
It looked brand new in the after picture. They test ran the dryer to make sure it was exhausting as it should, and it was. I feel like I have a brand-new dryer! I will definitely be using them again if the need arises and will highly recommend this company to any of my friends and neighbors. JOB WELL DONE! Thank you.
Dec 30, 2024
They installed a Mini split system in my Workshop a couple of years ago which have worked perfectly. So I had them replace the yuckie Carrier mini split system which had been installed by a different company at my house when I needed to expand to a larger system. The whole experience both times went smoothly and efficiently. I highly recommend them.
Dec 22, 2024
Small Solutions is timely in getting back to you once a request has been submitted. The technicians are always polite, timely, and willing to explain what is not working with your system. They also offer solutions to choose from when they can and are as transparent as possible about costs, options, and timelines to resolution.
Dec 20, 2024
I like that Small Solutions is a locally owned business and not one of the larger businesses from Fairfax or the other more populated areas. If an emergency occurs its much better to be with Small Solutions to get the service needed without the hassle from larger companies. When I call Small Solutions I always can get someone on the phone. I have Mitsubishi equipment and it has saved me money every month. Small Solutions is very knowledgeable installing the most innovative energy saving equipment like Mitsubishi.
Dec 19, 2024
I hired the company for hvac maintenance. It was easy to schedule, the person who came was super helpful and friendly. I ended up getting the membership because I know I will hire these guys again.
Dec 18, 2024
I have had work done on three new furnaces installed at two residences and the workers were very knowledgeable. Great job!
Dec 17, 2024
Excellent Company. I use them for my 8 properties and they have never let me down!
Dec 13, 2024
All of our interactions with Small Solutions to set up & carry out our furnace maintenance were very good. The technician, Mathew was helpful & happy to answer our questions regarding the system and maintenance plans. We feel comfortable & confident with Small Solutions providing us the peace of mind a plan provides, at a fair price.
Dec 11, 2024
Very pleased with Small Solutions quick response and very efficient service due to my HVAC stopped working in the bitter cold. I will definitely use them again.
Dec 04, 2024
No need to look anywhere else other than small solutions I have used them twice over the past year to replace my heating systems.and they are a fantastic group of people. very thorough and very professional, and down to earth people I will not go anywhere else Small Solutions.is the best.
Dec 04, 2024
Aaron arrived on time and was very polite and professional. He was very knowledgeable and helped me understand what was wrong with my HVAC unit and what we need to do to fix it. His quality of work was great and pricing was also very fair. Honest work from an honest guy and company. Highly recommended. Update edit: Aaron suspected a leak in the system so he added dye to help locate the leak, Aaron return a month later as planned to allow the dye to show up.
He found the leak in the evap core and got everything set up and ordered for the core replacement. Matthew came today to do the repair. Matthew was also on time and was very polite and professional. He was also very knowledgeable and able to answer any question I had. He did the repair quick and with high quality, again pricing was fair. Again, Highly recommended!
Dec 01, 2024
Dylan and his crew were courteous, knowledgeable, competent and efficient, and the pricing was competitive. Grade A experience from start to finish with my mini split consult and installation.
Nov 23, 2024
They are always fantastic. Very helpful, and quick. I have a some tenants and they always make the best effort to accommodate the tenants
Nov 21, 2024
Small solution is a family based and staffed business that is there to help with all hvac issues. They get in, find the problem and fix it. Grateful for their services
Nov 17, 2024
We lost our heat on a Sunday morning. The service person who responded, answered the phone immediately. He coached me on how to get things going again and the regular service call was made the next day. All is well with the small hole plugged that allowed a small creature to disrupt our heat. Smalls is the best!
Jul 08, 2024
Dylan Smallwood came to our house to see if we needed a new system. He didn't force a sale on me and was very honest. He reviewed our system with me and answered all of my questions. Their price was also cheaper than another estimate we got for a new unit. I'm glad I was referred to Small Solutions by a person I could trust.
Jun 17, 2024
Our Furnace/AC unit failed right before a heat wave. Small Solutions was recommended by a neighbor. Tyler came out the same morning we called, and took care of the problem. He was knowledgeable and polite and even took his boots off when he came inside. The entire problem was fixed within two hours. Tyler then walked through the house and made some suggestions on future replacements and upgrades, and then cleaned my AC compressor out with a hose before he left. Would highly recommend Small Solutions to anyone needing HVAC help with their home or business.
Jun 14, 2024
A/C broke around 10 at night. Aaron came and fixed it. Super awesome tech. Prices for emergency call was reasonable. Greatly appreciate him. Thank you, Aaron!
Jun 04, 2024
Quick same day weekday service, fixed issues and explained all findings and maintenance. Very professional
Apr 19, 2024
Brian and Duck were very knowledgeable, on time, and communicated well. Learned from them and they treated my house like it was their own. Ill definitely be calling these guys again in the future!
Apr 05, 2024
I lost heat in the house today. I called Small Solutions for help. The technician was at my house in 45 minutes. Brandon the technician was very knowledgeable and he identified and fixed the problem in a few minutes. I am very impressed by the prompt, friendly, professional and excellent service of Small solutions. They are available 24/7. Highly recommend them without hesitation for all HVAC matters. From now on, I shall be a loyal and happy customer of Small Solutions.
Apr 01, 2024
I highly recommend Small Solutions for any HVAC problems you may have. They are very professional and did a great job getting my unit back up and running. Tyler was pleasant to talk with and answered all my questions about the issue at hand. Small Solutions will 100% have my business for any future HVAC repairs.
Mar 08, 2024
Small Solutions is a wonderful, locally owned, HVAC company that I would recommend to anyone needing work done. I called to have annual maintenance performed on my heat pump. Their price was very reasonable! The job the technicians, Brian and Duck, did was very thorough and they took their time to inspect everything completely. They also answered all of my questions and took the time to help me understand how to keep my heating and cooling system in top condition.
Small Solutions also gives back to the local community by sponsoring various programs offered by Frederick County Parks and Rec. I completely recommend Small Solutions for any HVAC services. You wont be disappointed!
Feb 10, 2024
I cannot say enough about these guys and their products/service. I strongly recommend having a chat with these folks about your plans for your home. By determining how you intend to use the dwelling they can fine tune their products and services. This made a big different in what I chose to do in the end. These folks are very skilled and knowledgeable and fear nothing, no matter how old the house.
They maintain regular contact and utilize technology in their invoicing/billing. Job site is always clean, and they are very quick to respond to any query. Again, I give them my highest rating.
Jan 10, 2024
Great bunch of people who knows what they are doing. They completely remove my old system and installed new system in about 6.5 hours. Services Thermostat installation, AC installation
Jan 04, 2024
Great service and quick to respond. I've had two separate issues with my HVAC (AC and then heating) and theyve handled both perfectly. Pricing was great and they even took pictures to show me exactly what the issue was. Will use them in the future for the full replacement without a doubt!
Dec 23, 2023
The technicians Brian and Duck both are hard working honest men. They did a fantastic job for my home. I would highly recommend Small Solutions five stars all the way! Services HVAC duct and vent cleaning
Dec 13, 2023
These guys were very prompt and I got a call when they were 15 minutes out just to ensure that I was ready. They were done really fast, showed me pictures of before and after, and even gave my daughter a little rubber ducky! They were nice and professional! Highly recommend! Services Service not listed
Dec 01, 2023
I strongly recommend Small Solutions. Unlike many of their competitors who seem happy to just check the minimum needed to justify their cost, the technicians at Small Solutions are genuinely interested in doing a quality job. They may charge a little more than is listed in promotional flyers from other companies, but you get the peace of mind of knowing that your expensive investment in a heat pump will not go south on you when you most need it.
Their technicians are knowledgeable, professional, and willing to go over the risks or benefits of having some maintenance work done sooner than later. And they are available at short notice and on time.
Nov 24, 2023
We had the AC unit for our second floor go out, of course during the huge heat wave. I called Small Solutions to see if they could come out and check out our unit and they came within 45 minutes! I appreciated how they explained in detail what the issue was. They came about a week later to replace the unit. Highly recommend them! Services A/C system repair
Nov 08, 2023
Of course, AC went out on Monday before 4th of July. Waited until Wednesday to call, as we had not had any previous problems. Scheduled for Thursday between 10 and 12. Our angel, Justin, arrived early, spotted problem immediately and fixed it quickly. On what promises to be one of the hottest days this year, Justin saved the day! Quick and easy process, AC working great and price very reasonable. Justin was very impressive as our technician, professional and courteous. Will definitely use Small Solutions again.if needed!
Nov 05, 2023
In 2015 I had Small Solutions (SS) repair a coolant leak in my 17 year old Carrier HVAC system and decided to replace the system in 2016. I chose a Frigidaire High performance recuperative furnace (95% efficient) with added features. The furnace and AC are both 2 stage design, adding efficiency. I added a programmable Honeywell thermostat with humidity and dehumidify control.
The installation was excellent and price was competitive and fair. In 7 years I've had 2 performance problems, both remedied. Recently (2023) I installed an 8 diameter boost fan to my longest duct run (35') to increase air flow in heat and AC modes (this was a 10 speed fan designed for grow rooms, quiet at low speeds). I wired the unit with direct control but wanted the booster to come on concurrent with the HVAC fan.
I had SS wire the boost fan into the HVAC to preclude any problem that may impact to the 10 year warranty. I've been very satisfied with Small Solutions over a Long period of time and give them a very favorable recommendation.
Oct 30, 2023
Our company LOVES Small Solutions! They do great work and the customer service is unparalleled. They installed a mini-split system and replaced our outdated thermostats, and were were blown away by their responsiveness and quality of work. Even when our commercial system was outside their range of services, they spent several hours diagnosing the issues, provided a very thorough report with pictures, and made several recommendations for other companies that can fix our problems, all for free. That's customer service. We strongly recommend Small Solutions for all your HVAC needs!
Oct 26, 2023
My a/c stopped working on a Saturday in 100 degree heat. Jason from Small Solutions arrived within an hour after I called. He was super nice, worked quickly, and had the necessary part on his truck. It could not have gone better. Love this company!
Oct 23, 2023
Murphys Law hat the AC only goes out on holidays and weekends! But Small Solutions always steps up! Seriously great company that doesnt even blame me for not paying attention to how much dust and dog hair from 2 Rough Collies can build up on a filter and crash my whole system (always on a weekend or a holiday)- no blame, their service team just comes to fix it, day or night. Highly recommend!
Oct 19, 2023
This company was great! They arrived on time, the technician was polite and knowledgeable, and the cost was reasonable. I have already referred this company to a family member. This company has earned my trust and business in the future.
Oct 18, 2023
Brian and Duck were on time, friendly, and ready to answer all questions and explain what they were doing. I would definitely recommend SS Duct Cleaning and will use them again. Five stars! Services HVAC duct and vent cleaning
Oct 05, 2023
I called on a Monday and had service on my AC unit that day. Since the day before had been such a muggy date I really wanted the AC fixed asap. The technician was on time and very polite. He fixed the problem very efficiently. I highly recommend Small Solutions. I have used them several times and have been very happy with their work each time. Millie
Aug 28, 2023
They were on time, very polite and friendly, careful not to damage anything, explained everything, and now our house is cool! They also installed our upstairs HVAC unit upgrade a year ago, and added a return that is making a big difference. We are quite comfortable now despite the record heat outside. Services Heating system installation, AC installation
Aug 27, 2023
Recently, Jason at Small Solutions helped us fix two small leaks we had in our A/C system and was super helpful throughout the process. Also, everyone in the office was super friendly and responsive. We HIGHLY recommend Small Solutions to anyone and everyone that needs them! Services A/C system repair
Aug 18, 2023
This is now my go to HVAC company. After consulting with big brand companies and realizing how expensive and how they try to upsell, I contacted Small Solutions. Here was my experience. 1. Looking for ductless system to heat and cool my garage: $17,000 from brand company. Small solutions almost 5x cheaper. Cause brand company try to say i needed a unit that would work for my entire house, instead of what I really needed, then tried to make me think they were giving me a deal by applying " discounts ".
Thank you Small Solutions for being honest and keeping it simple. 2. Heating repair and maintenance, very affordable and tells you what you need and what to look at, instead of doing the normal and saying that you need to replace the entire unit. 3. Brian and Duck: very professional and engaging. Not only will they explain the job, but they are also polite, fun to talk to, and won't rush when the job is complete.
You want to talk "everyday life" with them, they are happy to do that. Its the little things that matter today with the inflation on everything. And I am glad that they realize that and don't just treat you like another job, or try to squeeze every last dollar from you.
Aug 12, 2023
Came home after work and the house was hot! Not fun for someone who is 8.5 months pregnant (and for my 18-month-old)! Eric came out after hours and was quick to diagnose and repair our outdoor unit and gave advice for preventative maintenance. Will definitely be using Small Solutions for any future HVAC issues.
Jul 25, 2023
Technician arrived on time, worked efficiently, and went above and beyond the minimum when fixing a broken condensate pipe. He adjusted the pipe so it flowed better and was more out of the way. It looks way better than it did before! Services A/C system repair
Jul 20, 2023
I have used Small Solutions as my HVAC provider for years. Just replaced my furnace and heat pump. Brandon and crew were outstanding to work with, professional, informative, and cheerful. Always on time. Pricing was fair and the workmanship first rate. Highly recommend this company. Several years past, Tyler was called out to respond to a furnace that was not working.
In contrast to another company that made a big deal out of the needed repair and high cost, Tyler diagnosed the problem quickly, had the part on the truck, and fixed it for a fair price. Outstanding service.
Jul 19, 2023
Highly recommend Small solutions! They were very professional and knowledgeable about my system. They did a great job on their services and cleaned up all along the way and made sure everything was just right when they finished! Definitely will be using them in the future for our HVAC needs and cleanings!
Jul 14, 2023
The technician immediately got my heating system working. He then diagnosed a big ongoing problem that has bothered me since I bought this house. He was very patient about explaining my heating system to me and even adjusted something that should help solve another problem. I'm very happy.
Jul 04, 2023
Eric was wonderful on a Saturday and very professional. He was honest and trustworthy. He also took his time but not in a way to charge us more per hour. He had many more calls before us, but always kept us updated and included in all decisions. I am very happy that I called the business. Thanks to Small Solutions and Eric! Excellent customer service!
Jun 02, 2023
They came when they said they would. They were professional and personable. They even changed the filters for us. We will definitely call them again! Services A/C system maintenance
Jan 17, 2023
Small Solutions installed a new HVAC system for us and also cleaned the ducts. They were on time, the techs were pleasant and knew details about what they were doing, took time to explain everything, the price was fair and the overall service was outstanding. On a 1-10 scale.with 10 being high. I would rank them a 10! They get my highest recommendation.
Jan 14, 2023
The guys were great! Communication was excellent. They found a small leak I was aware of and were able to get someone out right away to fix it. Would use again and recommend to others. Services HVAC duct and vent cleaning
Jan 12, 2023
Small solutions has been out a few times now. install a new HVAC unit, installed a new humidifier, and even had to track down a few ghosts in the machines. and so this past weekend, it was 90' and the A/C went down ( i have 2 units, the new one they installed was working great ) and Brandon came out the next day, and was on time, professional, positive and whenever i was close by, was happy to tell me what he was doing, and why. as it was a problem he had to chase down thru the various systems. which he did with great alacrity. once he found the issue, he had what he needed on the truck to fix it. great communication from the office on the timing of arrival of the tech ( Brandon ). he gave me the options and costs UP FRONT, and only gave me his thoughts on it after i asked.these are people, not HVAC sales reps.( but they can certainly sell you a HVAC unit.) and it makes all the difference to me- and Brandon is awesome.but even when Aaron and Garrett came out for the humidifier install. same same. nothing but service and solutions. 10 out of 5 stars.
Jan 09, 2023
I am so glad to have chosen Small Solutions as my HVAC installers. Everyone was so professional, answered every question and kept me informed of everything. The system has been put through 90 temps and has performed perfectly and efficiently! Thanks for the great work! Will be recommending you all to anyone who asks!
Dec 16, 2022
Needed a new HVAC system and in March 2022 after getting a couple estimates, I went with Small Solutions. They were very professional and courteous. They were on time and only took a few hours to install. They cleaned up afterwards to where you didn't even know I had work done. Then this morning (11/17/22) I woke up to a very warm house and found my thermostat not working. I called and they were out there within the hour of calling to fix the issue. They are definitely my go to for HVAC service. :) Karen Barrett
Dec 16, 2022
Installation was done in a timely and professional manner. The technicians were polite and explained every part of the process thoroughly. All parts of this process from home visit, sending the estimate, follow-up to confirm installation, and the actual installation was done in a punctual manner and happened exactly when promised. I am extremely pleased and would recommend this business to anyone.
Nov 19, 2022
Small Solutions installed a new Aprilaire 800 steam humidifier system to replace grossly undersized Aprilaire 550. Mark and Brian did an excellent, neat and professional job with the install. Both were very courteous and fully explained the mechanics of the new system. Price was reasonable. Highly recommend this company! Services Service not listed
Nov 17, 2022
I can't thank Small Solutions enough for there impeccable delivery of all my repairs, and there Tech's have been absolutely the best and very knowledgeable. I have had airflow redirection duct work done to HVAC system rebuild of new coils put in to a new internal to external water tray, and PVC pipes put in. All work looks professional and just looks good! There prices also have been fantastic in these tough times. Definitely recommend them for any future work you may need in your home. Johnny W - Berryville, VA
Nov 04, 2022
They have always come in a timely fashion and fixed or maintained everything that needed to be fixed. Today my furnace quit and I could not get the Off of the oil tank. I found it hard to believe that I could be out of oil because I dont use that much, however, the technician got the cap off with a pipe wrench and measured my oil tank. By golly I was out! And the best thing was that they didnt charge me for the visit.
Nov 02, 2022
Having just purchased this house last year, Mark was very attentive to the multiple questions about my system, its operational history and condition. He provided very helpful advice on its maintenance. I look forward to Small Solutions providing seasonal service. Services HVAC system maintenance
Oct 28, 2022
Recently had our duct system cleaned by S&S Duct Cleaning. I would recommend this company to anyone without hesitation. The service men were very polite and friendly, they used language that I could understand, they were very industrious and cleaned up when the service was complete. Great people to work with and the price was reasonable.
Oct 04, 2022
We used Small Solutions to replace a 20-year-old heat pump with a Bosch unit. Small Solutions is highly recommended for HVAC work - they have the necessary experience and crews to get in and get the job done quickly and professionally. Their knowledge of the Bosch system makes me confident it will provide years of efficient service. I will gladly consider them in the future for any other HVAC work.
Sep 14, 2022
I waited till the temps dropped to make this review. Small Solutions installed a whole new system into my home in July. They were quick, efficient and very knowledgeable. Any issues that came up were fixed quickly and efficiently! The new system is far more efficient than the old one, and shows in my electric bill! Small Solutions was a great company to work with and I am so glad I picked them to do the work! Thank you!
Aug 28, 2022
Mark came out to our house and checked out our system. While it wasnt a system that they work on, he was still very professional and kind through it all. If I had a system Small Solutions services, I would definitely have them again. Great people, good company.
Aug 15, 2022
I have been doing business with Small Solutions for several years and they always do a great job for a fair price. Dylans team is punctual, professional and do great quality work. Highly recommend this business to anyone and without reservation. There is a reason they have such a great overall review rating! Services HVAC system maintenance, Ductless heating and A/C services
Aug 01, 2022
I am very impressed with this business. My heating system (3 years old) shut down on the coldest night of the year and the worst possible weekend (Christmas). My regular repair business I have dealt with in the past wouldn't even return my phone calls. I got it touch with Mark Becker of Small Solutions and he put me in the order for repair. Less than 3 hours later, my system was back on and running like it should. A big shout out to Mark in his professionalism and quick repairs. I will be sending my repairs and service work to this business. Thank you. Gary
Jul 28, 2022
Small Solutions was excellent in multiple situations. One was for emergency repair of AC. Tech came out within an hour of calling and was able to complete the repair. Multiple folks at Small Solutions helped me identify issues with my current system and I was able to notify the builder who has been responsive. Highly recommend Small Solutions.
Jul 15, 2022
It's not rocket science, but apparently finding a reliable HVAC company for maintenance is. Small Solutions was one of the only businesses that returned my inquiry for a price estimate for duct cleaning and thermostat installation. They had the cheapest quote and the widest availability to fit my schedule. It was worth every penny as Brian and Duck did an extremely thorough job (over 4 hours!) for the duct cleaning.
My experience with another company (**cough cough Air Serve**) was not so great. With outstanding customer service representatives that are friendly, on time, and transparent I will be a repeat customer for years to come! Small Solutions will be my first call :) Thanks again!
Jul 14, 2022
"Small Solutions" arrived on the date scheduled and completed the job as was agreed. The Installers were all professional but also pleasant and friendly. If I should need this type of service in the future, "Small Solutions" will be the one I call. I would recommend "Small Solutions" without hesitation!
Jul 09, 2022
Amazing company polite and extremely effective they do great work recommending to anyone who needs ac/heat work at their home or office Services AC installation
Jun 27, 2022
Small Solutions Heating and Air Conditioning Services is a company that truly values its customers. It is a company comprised of dedicated, conscientious, and knowledgeable craftsmen who go above and beyond to insure that their customers receive the finest possible services. My air conditioning stopped working on a Saturday, and Small Solutions had a service representative at my house by noon on Sunday to fix my air conditioning. Small Solutions is a reliable and trustworthy company that is dependable and reliable.
Jun 22, 2022
After a year of not having AC because our landlord wouldn't fix it, we called Small Solutions. They were out to troubleshoot the unit within 2 days, came back to repair it in 3 days, ordered additional parts that weren't anticipated. Needless to say we now have AC all within 10 days. These people are totally amazing! The office staff, the service reps, the owners, there aren't words enough to express the kindness, empathy, generosity, etc that this company exudes.
Jun 18, 2022
The crew - Brian & Duck - were very polite and courteous. They were quick, efficient and very clean. They ensured that my cat was safe before starting any work. I would recommend to anyone Services HVAC duct and vent cleaning
Jun 16, 2022
I am a repeat customer for Small Solutions and they never disappoint. Dylan and his team installed a mini split system at my primary residence recently and did a great job! They all do very good work and care about their customers. You get quality A/C service / repair / install services from Small Solutions that you won't get at most other companies.
Jun 06, 2022
We called Small Solutions for after hours service on a Sunday morning to assist with a possible Thermostat or furnace issue. We received a call 15 minutes before arriving to let us know they were on the way, and they were on site within 3 hours of my first calling them. Jason was polite and knowledgeable. He cleaned and inspected the furnace, the thermostat, and the wiring to breaker box, shut offs, and thermostat.
He offered us options and advice without any upselling. Very reasonable prices for on-call service, and we are very pleased with the visit. We were provided a 30 day warranty on this service call. We'll definitely use them again should we have any issues.
Jun 03, 2022
Couldnt have ask for better service. Thank you Brandon for your knowledge and going the extra mile in the heat to getting our AC back working properly! Services A/C system repair
May 27, 2022
Our heater would not hold the temperature we set on the thermostat and then it stopped blowing out warm air through the vents. I called Small Solutions and they were able to fit me in their schedule asap! Within 30 minutes of diagnosing the issue, Aaron found that the flame sensor had gotten dirty. After cleaning it, the issue was resolved. Thank you Aaron for your outstanding work!
Jan 20, 2022
We were looking for a full house mini-split system. We had several estimates. When Small Solutions came out for their first visit, Robert performed an in-depth analysis of our HVAC requirements and provided an estimate the next day. Given their installation approach and cost (much lower than other estimates) we chose Small Solutions. Garrett, the head installer, came out the week prior to review the job and gave us his approach to the job.
We were very impressed with the installation. If any issues came up Garrett communicated his concerns and gave us his recommended approach all of which were superb. We recommend Small Solution for any HVAC installation job.
Dec 23, 2021
Emergency tech was knowledgable and professional, was at my place just an hour after I called. Diagnosed issues that needed fixed and let me know how much everything would cost upfront. I recommend Small Solutions.
Nov 07, 2021
We have been using Small Solutions for many years - they have taken great care of our HVAC systems and furnaces, including the ones we should have replaced years ago! They are professional and personable but more importantly, knowledgeable about these products. They have been great at keeping my equipment in proper shape. I am never hesitant to call them as I feel they are fair and businesslike. Highly recommend them.
Oct 21, 2021
Called because my ac stopped working on a 90 degree day. They traveled out at 7 pm and took no more than 30 minutes to diagnose and repair. They took the time to give me knowledge and insight of the different parts of the unit and what to look for when these problems arise. Glad I called them and had a great experience. It wasn't harsh on the wallet and the gentleman was professional and went above what most would to give me some knowledge and checked other parts of my system to make sure it was all fundtioning properly even though he found the problem on the outside unit. I would highly recommend this company and they will be my number one call when I need HVAC service.
Oct 17, 2021
Garrett was fantastic! Knowledgeable, courteous, and professional. The FAU was leaking condensate and tripping the float. Naturally, this happens on a weekend. I had the option to wait for a scheduled call with intermittent HVAC or have them come out with an after-hours fee. The quoted after-hours fee was very reasonable, so I opted for peace of mind and cooling. Two-hours later, on a Sunday, all is well. Highly recommend.
Sep 10, 2021
I had the pleasure of speaking with Robert who came out to give me a quote on AC replacement. He spoke with a great breadth of knowledge and experience that was genuinely impressive. He is clearly a man of principles and integrity and although I did not end up purchasing an AC system from them due to my very specific situation, I would highly recommend people proceed with their HVAC needs through Small Solutions. This company genuinely cares about its customers and potential clients like few do. I would give 10 stars if I could.
Sep 08, 2021
I've used SS before. Always good work, polite, and straightforward explanations. Services A/C system repair, HVAC repair
Aug 06, 2021
Prompt and quality work performed. Courteous and conscientious tech was knowledgeable and fixed problems missed by the previous HVAC company I'd hired. Small Solutions LLC is now my definite 'go-to' company for all heating and AC needs! John Lewandoski, VA
Jun 17, 2021
I first used Small Solutions to repair/replace ductwork that was damaged from a nasty raccoon infestation while I was the Executive Director at Long Branch Historic House & Farm. They did an amazing job on what was a pretty horrendous situation. So, when we were ready to install a central HVAC system at our home, Dylan was the first person I called.
I am so glad that I did! We have a 100 year old house without space for ductwork. Dylan proposed a Mitsubishi ductless split system. Well, the team led by Mark did an outstanding job - very tight and tidy work and completed in just 2.5 days. We could not be more pleased with the outcome! The system is quiet and provides very comfortable cooling. We plan to use the system for heating as well and expect to save money on oil next winter. If you are considering HVAC work, I wholeheartedly recommend Small Solutions!
Dec 11, 2020
Great service! Professional, quick with fair pricing. Our AC broke on a Saturday night and they were at our house first thing Sunday morning. Will definitely recommend and use them for future needs.
Dec 04, 2020
What a great company. They are so professional in their interactions and the service is fantastic. I will be telling all my friends and family about this amazing business I cant say enough how happy I am with their service. Services Heating system installation, AC installation
Nov 25, 2020
Thank you Dylan, Brandon, Garrett and Jess! Our experience working with Small Solutions was exactly what we were hoping for. Quality products, quality craftsmanship and professional service at a fair price. Our Mitsubishi Split System was installed within 7 days of our first call to Small Solutions, exceeding our expectations. Great job, start to finish. We'll reccomend you to friends and family and you'll be our first call for all our future HVAC needs.
Nov 22, 2020
He has been great helping doing odd jobs around my house and getting my yard in order. Prices are fair and they were quicker than I thought. Thanks!
Nov 18, 2020
When your AC goes out and it's a relief that you can call great help that comes out in the middle of the night.
Oct 23, 2020
It doesnt seem that there is ever a good time for your HVAC system to go out. I have a combination of AC & Gas Furnace and a little over a week ago the AC froze from the Evaporator Coil all the way to the outside unit. Given how hot its been, heat wave that seems to last forever, and a little bit of research, I found among other reasons, low refrigerant seems to be the common culprit.
Now comes trying to find someone, in the midst of this pandemic, to come in and look at. Most couldnt come in till the end of August and the few that did refused to look at it and were trying their hardest to sell me a replacement; citing the age of the unit and availability of R22, stopped making it back in March 2020, as the reason. I quickly succumbed to the fact that I am going to spend an arm and a leg to replace the system.
In comes Small Solutions. After talking with him a bit sharing the bad timing, I only needed the AC to last to the end of summer as I would use the Gas Furnace over the winter, and being quoted the best price on a Trane replacement by a large margin, he suggested to take a look at it. I was a bit perplexed but the sales guy also happened to be a technician, which you dont see often, and in about half an hour, he had the system up and running saving me thousands of dollars that his company couldve made had I went with them for a replacement.
I dont know about you but this level of honesty is rare these days especially in the HVAC industry. Now not only Small Solutions will be the go-to place for me for HVAC maintenance needs but they have won me over for the replacement of the system come this spring. Thank you Small Solutions
Sep 24, 2020
The staff at Small Solutions are amazing! Had a problem with our air conditioning on a crazy hot day. They responded promptly and resolved the issue quickly. Can't say enough good things about them!
Sep 20, 2020
5 Stars all around. I needed my very old AC unit fixed. They were out on a holiday weekend to get it running and keep me going for another 2 years! My 26 year old unit finally died and I had to bite the bullet and get a new one today. They were fast and professional. They walked me through each step of the process and answered all of my questions. The techs that came out were clean and courteous. The install was done in a few short hours and the house is now cool again. Big thanks to the crew at Small Solutions.
Sep 18, 2020
I called Small Solutions around 8:30 p.m. and the tech arrived less than an hour later. He identified the issue and had me up an running in short order. Between the quick response, the polite and knowledgeable technician and the extremely fair price for an after hours calls, I'd recommend these guys to anyone!
Jul 18, 2020
This place is totally amazing! I called 2 other HVAC companies and both did not do HALF of what small solutions did, and in HALF the time! I was previously told my unit was bone dry on refrigerant.turns out its actually full! Was also told prior that I needed a whole new system. Small Solutions checked my system and discovered its under warranty for 3 more years! Saving me TONS of money! I dont need a new system at all. I HIGHLY recommend!
Jul 05, 2020
I called Small Solutions after dealing with another company that stopped responding to my phone calls and messages they came out same day and found my problem in less than 30 minutes turned out I needed a new A/C system they came back out later that day explained all my options we went with a whole new heating and A/C system they ordered parts came out exactly when they said and installed it quickly and efficiently they are very knowledgeable and professional and I highly recommend them
Jun 23, 2020
We are very pleased with the work done by Small Solutions. We used Small Solutions to install a Mitsubishi ducted system on our 2nd floor. The whole process from the installation quote with Dylan through the install led by Jeff was top notch, and we would recommend to anyone with an older home looking for a cooling/heating solution. Dylan provided options that would fit within our limited attic space and would still meet our needs and the quote was well price compared to others in the area.
When work started, the 3-man crew led by Jeff was professional and efficient. The quality of their work was superb, and when they left the job site it was very clean and clear of dust, debris, and dirt. We cannot overstate our satisfaction with the process and equipment. Thank you Small Solutions!
Jan 18, 2020
The last two days I've been having some problems with my air conditioning and I made the call to Small Solutions luckily they were able to come out within hours of the phone call and helped me find my problems and fixed them for me. The technician was extremely knowledgeable and I cant thank him enough for coming to my rescue and fixing problem! Ive used them in the past and will continue to do so!
Dec 26, 2019
The owner of the company came out Sunday morning at 7 AM to fix our air condition when the capacitor went bad the night before. Great service and affordable prices. This is the best HVAC company around.
Dec 19, 2019
I'm very pleased with the service I received from Small Solutions! I called in and the owner actually answered, he was super helpful and even told me how I could (most likely) fix the issue I was having. I ended up scheduling an appointment and Tyler came out to get my issue resolved. Tyler was very professional and knowledgeable, he got me fixed up in about 30min. I highly recommend Small Solutions for all your HVAC needs.
Oct 16, 2019
Our furnace stopped working suddenly and we got so lucky finding this company! Not only was the technician here within an hour but he is knowledgeable, friendly and honest. Looking to use them when our units finally go out and for service in the future!
Oct 15, 2019
I really wish more companies operated like Small Solutions, LLC. From being able to reach to a real, live person 24/7 (nothing like finding water leaking in your basement at 9pm) to prompt arrivals for diagnosis and repair, to very fair pricing. I really can't say enough to express how loyal I feel to this company. Last summer, they replaced our attic unit and were honest, fair, and professional through the entire process.
I appreciate the no-nonsense, down-to-earth approach they take to their work. Now, for anything else HVAC related in my home, I immediately give them a call. It's nice to have peace of mind with a company. Rare to find these days.
Oct 03, 2019
I highly recommend Small Solutions LLC. Our blower motor went out on a Sunday morning and since we have small children it was a necessity that this be fixed ASAP. We called many local companies and nobody answered. We called Small solutions and they were here within 2 hours. They told us a time and had actually arrived 20 min before the scheduled time.
They had it fixed within an hour time frame and our heat is blowing stronger than ever before. They were super friendly, knowledgeable, and extremely efficient. We will definitely be using them again if anything else were to happen. Thank you so much Small Solutions LLC.
Sep 20, 2019
I had Small Solutions out to clean out the ducts. They were wonderful and did a fantastic job! Brandon and Kyle were very respectful and nice, explaining what they were going to do every step of the way. Being in my home for 16 years I've had different people out for working on electrical, plumbing, etc. and these two were by far the best I've ever welcomed into my home.
Aug 26, 2019
We had an awesome experience from the time we first called, to our consultation with Dylan and then the installation process! The installation guys were amazing and they got our install done in a day in spite of me asking for a change! Dylan suggested we heat our cape cod with a Mitsubishi mini split system and I really appreciate that my electric bill was only $100 for the month when our heat was set at 73 degrees the wole time. Definitely worth it. Thanks, Small Solutions!
Aug 19, 2019
Just had this company out today to replace my AC unit and air handler. Everyone from Dylan, who came out and did the estimate, to the guys who were on site today to install and hook up (Levie, Scott, Kyle, & Jason) were excellent! They were courteous, professional, friendly, and worked hard all day in the awfully hot attic and in the heat outside! If you need heat or AC work, dont hesitate to contact this company, you wont be disappointed! Thanks guys!
Jul 14, 2019
During the last heatwave in July, we had our AC stop working at 11:00pm on a Saturday night. I was trying to figure out who to call and when I Googled companies to contact, Small Solutions was the name at the top and for good reason! Brandon answered the call on his way to another stop and said he could be there about 1am on Sunday morning. He had found the issue and had the unit up and running in 20 minutes. I highly recommend them and thanks again Brandon! Worth every cent!
Jul 06, 2019
Small solutions is a quality company. I have now had 2 great experiences with them. Their response time is quick, their employees are extremely polite (over the phone and in person), their labor rates are more than reasonable, and most importantly to me, they are honest! I have been impressed with both technicians that have come out. This will be our HVAC company moving forward, they have earned our business!
Jul 04, 2019
My outside HVAC unit stopped working last evening. After cycling the power and doing some do-it-yourself research online, I decided to give my HVAC serviceman a call. Come to find out he retired after 40 years of service so I was left searching for a new HVAC company to help me out. I found Small Solutions, LLC online and after reading their stellar reviews, gave their emergency hotline a call.
My call was immediately answered by a technician who then arrived at my home within 30 minutes (on an early SUNDAY MORNING!). Within 35 minutes he diagnosed the problem (a bad capacitor), replaced it, and had everything up and running. He was very friendly, professional, and the price was more than fair especially for providing immediate emergency service on a weekend morning. Small Solutions, LLC is now my go-to company for HVAC service! I highly recommend them.
Jun 29, 2019
After my warranty company sent out a contractor of their choosing, I decided to trust the Small Solutions reviews and get a second opinion on my aging furnace. Because I just bought the house, I wasn't financially in a position to buy an entirely new furnace. Dillon, the owner, came out himself and inspected the furnace to help me find a few solutions to keep my furnace running until I'm able to buy a new one.
When that time comes, I am undoubtedly buying through Small Solutions. Their professionalism is unmatched and their customer service sets them apart. Thank you Dillon and Small Solutions.
Jun 05, 2019
Look no further! After we called the company that had installed our units 8 years ago mid day Thursday and it was Friday afternoon and our upstairs was unlivable at 90+ degrees and they said they had no idea when they could get someone out we called Small Solutions at just before 4 pm on Friday. The weather in Winchester was to be mid 90s for the next week.
The office at Smalls said if we needed someone that day (keep in mind it was 4pm) it would be overtime. We said fine. Jason came by a few minutes after 5 which was just about an hour after we called on a Friday with the first heat wave hitting the area. He identified the problem and replaced the part. He waited and checked that everything was working in all the upstairs rooms and was gone around 6! We had a very comfortable weekend and wont use anyone else for HVAC from now on,
Jan 11, 2019
I called to request AC repair at 0800 and a very pleasant lady took my information and said a tech would be out between 1100 and 1300 that day. She called back later and said that the tech finished the other job quickly and would be at my home in about twenty minutes. Levi arrived and found the problem and had the replacement part on his truck. Levi was very pleasant took time to explain and answer my questions.
I will definitely be calling them again if I have a problem. Fast response time and fair price. As many other have stated on here, you will not be disappointed with their service. Parts on the other hand are very pricey. Expect a markup of four or five times the value.
Dec 20, 2018
When your ac goes out at 6 pm on a holiday weekend, who should you call? Small Solutions. The tech was here within the hour had it fixed in another hour. Cool air flowing again! Fast friendly service the tech was a life saver! Highly recommend for your air conditioning needs. Very pleased with their service.
Dec 18, 2018
Great service on a Saturday! Tyler was amazing he came out and fixed our ac fast and was knowledgeable knew exactly what the problem was! Definitely recommend and we will be using small solutions from now on!
Nov 08, 2018
We can't say enough good things about Dylan and his team. Not only was the job done professionally, everyone had great respect for our home and furnishings. My neighbors and even the county inspector all think, as do we, that Small Solutions did a great job. Thank you to everyone who worked on our split duct system.
Oct 21, 2018
Awesome, quick, professional service today! We woke up to no heat with a newborn here and the technician (Tyler) responded right away and was super friendly! He even changed over our thermostat to a new one we purchased! We will definitely use them again and recommend to others!
Oct 19, 2018
Called these folks out of desperation on New Year's Weekend. Mr. Smallwood said he'd be to my house within an hour. He was! He was so very nice and professional, and waived his overtime fee! I had regular HVAC folks that I had called and they couldn't be here until Tuesday after New Year's, but Mr. Smallwood made it almost immediately. Im switching my HVAC go-to folks, Small Solutions, LLC will be my go-to HVAC folks from now on!
Thank you Mr. Smallwood for your prompt and excellent service! Update: July 2018: Contracted with them to replace Zone 2 HVAC. What an awesome job they did! They were professional, unobtrusive in my home when they had to be in there, and did a wonderful job. They even cleaned up after themselves! These guys are fantastic. If anyone EVER needs HVAC, these are the folks to call! Who ya' gonna call? Not Ghostbusters! Gonna call Small Solutions!
Aug 22, 2018
Lightning fast response and super courteous staff, the folks at Small Solutions have been really great to work with, both for routine maintenance as well as emergency calls. Definitely highly recommend!
Aug 21, 2018
We've had to call on Small Solutions for our A/C unit and furnace, and of course our issues seem to happen after hours. A technician always answers our call right away, and is very helpful and prompt in responding to our home. Each time they have come to our home, the technicians take the time to assess the problem, and are happy to show you how to prevent any further issues. We highly recommend Dylan and his crew at Small Solutions!
Aug 06, 2018
Small Solutions came out and gave me a quote on installing central air on a house I was considering purchasing. They educated me THOROUGHLY about what installation would entail which led me to look elsewhere for a house. The house was not worth the trouble and Small Solutions saved me time, money, and buyers remorse! I definitely recommend them!
Jul 22, 2018
These guys are amazing! They handle our business and residential home. Jeff just installed a whole home air purifier in our home. He did an awesome job and our family feels better knowing our air handler is not growing mildew. These guys are clean, fast, respectful, and professional. I would recommend them to family and friends.
Jul 19, 2018
We are new homeowners and decided to attempt to install our new Nest Thermostat on a snow day. Bad idea. We ended up without heat as the sun was going down and the ice was still coming from the sky. Small Solutions showed up within 30 minutes and got our heat back on in less than an hours time from my initial call. I will be recommending and using them for all of my future HVAC needs.
Jul 14, 2018
Our AC unit went out at 8:45 pm on a Saturday night, Dylan (owner) was there in 20 min repaired the unit in a 1/2 hour! Their rates are very reasonable! I cant believe a company does what they advertise! GREAT SERVICE at ANYTIME! Unlike all the others out there. Definitely would HIGHLY RECOMMEND! You wont be disappointed.
Jul 12, 2018
After attempting to call several A/C outfits for an emergency, Small Solutions not only answered the phone but dispatched a tech to come ASAP. They not only came before we expected but Dylan was courteous, helpful and explained everything perfectly. The problem was corrected and suggestions of future considerations were more than helpful. Thanks for saving us from the summer heat. They have become our new A/C go to! Thanks!
Jul 05, 2018
I will forever recommend Small Solutions to anyone and everyone I can. I called Small Solutions on a Sunday morning after being left without a furnace through a chilly night. Dylan, the owner came out to look at my furnace and after looking proceeded to go above and beyond what was needed to help me get heat back to my home. This included running all the way back to his shop to get a part that was needed for my repair.
If anyone out there wants good customer service, good manners, a friendly person this is the business I recommend. Dylan was patient and kind and offered me further advice on how to fix some other additional problems that he saw. I am grateful to have found such a wonderful business to help me. From this point forward they will be my go to for all my furnace needs. THANK YOU SMALL SOLUTIONS for all the help in my time of need you guys are the best. Sincerely, Stephanie R.
Jun 30, 2018
Once again, Small Solutions, has come through with fixing our A.C. unit today prior to the impending 90+ degree heat surge! Previously they fixed our heating unit a few months back. Each visit, Tyler has showed up prompt and ready to tackle the issues from the get go. He is extremely informative and walks you through the process without making you feel inferior, which is a plus, because no one wants to feel like an idiot!
We have had our fair share with a company which we won't name. Also, prior to Tyler's visit, we received a call letting us know he would be here in 30 minutes. I believe I spoke with the owner yesterday, because he gave me a courtesy call to go over in detail what HVAC problems we were having. They were extremely busy but listened carefully and didn't rush me off of the phone. :0 I usually don't write reviews but thought it over and wanted to recognize such a fabulous company. We will definitely do more in the fall because they also do other services besides heat&air. Thanks Tyler for seeing us again! The whole family is less grumpy now with A.C.
Jun 30, 2018
Called their after hours number and spoke with a very friendly lady who sent a message to the tech. Dylan shows up at 9:30 the night before a holiday. Identified the problem (me) and helped get my system back up and running. Absolutely wonderful customer service. Polite and professional. Will be using Small Solutions from here on out. Wonderful company.
Nov 23, 2017
I own a rental property and used Small Solutions to repair AC unit after hours. A new family was moving in and AC went out on one of the hottest days. Small Solutions was fast and had all the parts in order to get AC running again quickly. They are always available, friendly and do great work. I just called on my own home to have AC repaired and new thermostat replaced. Highly recommend the company for knowledgeable and honest technicians at good cost.
Nov 10, 2017
We called Small Solultions to have our duct system cleaned. Cordell and Adrian arrived right on time. They were amazing. They were efficient and hard working. We are so grateful for the work they did. They are truly an asset to the company. Besides doing excellent work, they both were very personable and enjoyable to have in our home. Thank you to Small Solutions and these fine young men for the wonderful job they did. We are extremely pleased and would highly recommend your company.
Sep 18, 2017
Fantastic service! This is a perfect example of why a locally owned business is best. The owner answered my call personally, on a Sunday, when it was cold and came as promised. No hidden fees. Honest and affordable. Highly recommend!
Aug 28, 2017
They were awesome! We trusted them from the start! They were very professional and efficient while installing our new air conditioner. We plan on using them again for all heating and air conditioning needs! Highly recommend!
Jun 15, 2017
A/C shut down on one of the hottest days so I called Small Solutions and got a top notch response! It was after hours when I called, the service on the phone was excellent, listened to my issue, told me the technician would call within 5 minutes, which he did and then he was at my house in 15-20 minutes! He understood exactly what was needed, his professionalism and knowledge was refreshing and spot on! Had the parts to fix our unit in his truck and gave great tips on things we could do to improve functionality and performance for our A/C.
Then we learned he was the owner of the Company who was "on call"! Excellent experience, we definitely know who to call in the future and will have all our HVAC servicing done by Small Solutions. Highly recommend Dylan and his team!
Aug 04, 2016
I have used their service twice this year. Once for our A/C unit and once for our furnace. In both cases the techs arrived promptly and were able to diagnose and fix our issues. They arrived within 30 minutes on a weekend and both times had the part on their truck that could fix our issue. Thank you Dylan Smallwood for your assistance.
Jun 13, 2016
Good experience. Arrived on time and called ahead to verify arrival. Service tech (Jake) was knowledgeable and professional. Work was done well and quickly. No issues, no complaints. Cost was. well, HVAC is never cheap, but our charges were fair. I'll use them again.