We provide emergency water damage restoration services in Athens, East Gwinnett, and the surrounding areas of Georgia. Our team is licensed and insured, specializing in professional water extraction, damage repair, and mitigation.
In Athens & East Gwinnett, our specialists in mold damage restoration are skilled and experienced in preventing mold growth, removing mold damage, and restoring properties to their original condition. With the support of BELFOR, a global leader in property restoration, we offer the personalized service of a local business along with the resources of a nationally recognized company.
Expert sewage cleanup services provided by a local restoration company in Athens, Georgia. Proudly serving East Gwinnett and nearby areas. Safe, efficient, and budget-friendly.
Sep 30, 2024
I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company.
Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation. They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.
Aug 08, 2024
Loved the quality of the work. John, Kyle, and Gus did a fantastic job from the initial response to the rebuild.
Jun 30, 2024
The company I work for works directly with 1-800 WaterDamage and we have always referred our customers to them in their time of need. Chad and Holly are amazing! They do a fabulous job at communicating with the clients and us when needed. Here is a before and after picture of a recent restoration job they did for one of our customers! They were over the moon with the results and how everything was handled.
Jun 26, 2024
The owners, Scott and Chad were at our water damaged house in 20 minutes. A crew of uniformed, hard working, water mitigation team immediately began drying the house, even before insurance details were approved. Throughout the process I was kept up to date with calls, text, and photos. The subcontractors they used for repairs were very experienced, and timely. 1-800 Water Damage of Athens completed the complete job, on time, on budget, and.cleaned everything and removed all debris before final punch list sign off.
They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.
Feb 22, 2024
We were surprised one morning with a clogged main drain line that resulted in a sewage overflow of two toilets in our home. Waste water (sewage) seeped from an upstairs bathroom through the floors and ceiling, and dropped into the hardwood floors of our living room. The downstairs toilet overflowed through our hallway and through the drywall, under our cabinets and into our kitchen.
The water poured into our air vent, into our air ducts and into our crawl space. Within 30 minutes of the incident happening that morning, Scott was at our house with his entire crew shortly to follow. They were efficient in getting right to work to mitigate any further damage. Their team was professional and their process was top-notch. We were informed of the appropriate steps and given advice on how best to to navigate the process.
Because of Scott's explanations, we were confident in his team's expertise to properly sanitize and dry out our home. During the drying days when the air scrubbers, dehumidifiers, and fans were in the house, the crew leader, Armondo, was very communicative, always giving us sufficient notice on when he would be dropping by the house to check. He was very diligent as he probed areas for moisture, making sure that everything was getting dry and nothing was overlooked.
The biggest compliment that I can share about this crew is about their cleanliness. Not only did our insurance adjuster make a comment to us about their clean up, but several contractors did as well. They made clean, straight cuts on the drywall, making for easier repairs. They did a good job avoiding damage to any of the unaffected areas during the demo process, as well.
They did a very good job in cleaning up all construction debris, maintaining all our personal property and using plastic to create barriers for the areas of our house that were not affected. Our unaffected floors were protected with paper, and all the debris was carried away and discarded. Highly recommend!
Feb 20, 2024
Chad from 1-800 Water Damage of Athens came out immediately to access the damage and cause of our problem. They immediately started protecting my house from further damage. They covered furniture, etc. to protect everything, moved heavy pieces out of the rooms, set up protection in the doorways to try to eliminate dust and fumes to go through the house.
They put protection down on my hardwood floors while all the work was going on. They are professional and meticulous. I highly recommend 1-800 Water Damage. Casey was very thorough with letting us know the steps necessary to proceed and was hands on throughout the entire process. They are a full service company. They ripped the damaged area out and replaced everything with new material. The great thing about the whole process was that I didn't have multiple companies in and out of my house.
Feb 14, 2024
All representatives and contractors have been prompt, professional and reasonable. A hard situation made better with great work and personable professionals
Feb 06, 2024
I was impressed by the speed at which 1800 Water Damage addressed the issue. They wasted no time in deploying their team and equipment to mitigate further damage. The efficiency with which they carried out the restoration process exceeded my expectations, and they ensured that my home was back to its pre-damage condition in no time.
Jan 07, 2024
I called 1800 Water Damage when my basement flooded and they were on point by showing up fast with the equipment and the expertise to dry and sanitize our living space. Very professional and transparent with all of the options available to mitigate the mess caused by the flood. 5 stars!
Nov 14, 2023
1-800 Water Damage did a phenomenal job helping get my home repaired after suffering wind and hail damage that resulted in interior water damage as well. They got someone out right away to start mitigating the damage, communicated with me through the process, and made sure the work was done quickly and well. Throughout the entire process, they helped make sure o had the answers I needed and let me know the options I had.
They helped me navigate the entire process from start to finish. I could not have asked for a better group to work with in getting my home made whole again. I would highly recommend anyone needing help getting their repairs taken care of to reach out to the crew at 1-800 Water Damage
Sep 06, 2023
Chad was excellent to work with. Can't recommend him and this company enough! Positive Quality, Professionalism, Value. More
Aug 11, 2023
After working with multiple mitigation/ restoration companies, 1-800 water damage sets the scale for quality and service. All around good people, that truly care about the restoration of your home or business and its valuables. Don't look any further if you're in need of residential/ commercial restoration.
Aug 08, 2023
Basement flooded from overflowed toilet. The team came in and removed carpet. Removed toilets. Also removed any "sewer" water damaged floor base molding, along with any wall material that had damage as well. After meditation was completed, they (team) reinstalled laminate flooring, repaired walls, repainted walls. Also removed an old water fountain.
Also moved a glass security door for us. Replaced toilets. Honestly, there didn't seem to be anything that this team could not do. They were very timely, once we got insurance to pay! Everyone I dealt with were considerate and seemed to enjoy whatever task they were doing. I'd highly recommend 1-800 for any project like this. The two guys I dealt with mostly were Chad and Scott. Both seemed very concerned about our issues and really did get our repairs done quickly and everything looks great again. Thanks to the entire team!
Feb 11, 2023
These guys are a life saver! We had an issue where our basement was flooded from a plumbing issue and had no idea what to do. We called 1 800 water damage and they were able to get out to us within a few hours and start the process of getting our basement cleaned up and back to how it should be. They were very knowledge, took care of our belongings, and communicated throughout the entire process.
May 22, 2022
I've been a carpenter for over three decades. In that time I've worked with many different general contractors, some more memorable than others. I can say, without hesitation, that dealing with 1-800-WD has, and continues to be, an excellent experience. From start to finish I know what to expect, have the resources to do the job, and have been paid in full, on time, every time. My only regret is that we didn't connect earlier. Five massive well-earned stars.
Apr 14, 2022
Fantastic crew, prompt, knowledgeable, friendly, efficient, professional and affordable. Cannot ask for more. Our basement flooded during a bad rainstorm. Chad came out quickly to help us assess the best plan of course for preventing a recurrence and walked us through all possible options. He gave us a professional opinion not a sales pitch, and we definitely appreciated that. His entire crew was great and we would gladly use them in the future.