We take pride in our workmanship and stand behind all of our services with a satisfaction guarantee. Lastly, we understand the importance of transparency and communication in our business, and we strive to keep our clients informed every step of the way. Our clients trust us to deliver top-notch plumbing & HVAC services at fair and competitive prices, and we are committed to maintaining their trust and satisfaction for years to come.
Choosing New Era for your home’s heating needs is a decision you’ll be glad you made. Our skilled technicians excel in servicing heating systems, providing top-notch expertise and outstanding customer service. With our deep commitment to your satisfaction, we guarantee efficient and dependable heating, ensuring your home stays warm and comfortable year-round. Rely on New Era for exceptional quality and complete peace of mind for all your heating solutions.
New Era is the plumbing company Nashua calls for help. We send plumbers to your door in record time, who give professional advice and care for your home, no matter the case. From emergency plumbing to routine maintenance services, we deliver 5-star quality workmanship and durable solutions 24/7.
At New Era, we provide dependable and efficient solutions to keep you cool during the hottest days. Our skilled team is committed to delivering top-notch service with every visit. Let us help you stay comfortable and enjoy a refreshing, cool atmosphere all summer long. Discover the exceptional difference our cooling services can make today!
Are clogged drains causing you trouble? If you're in Dracut, MA, or nearby areas, we've got a fast and hassle-free solution for you! Contact New Era Plumbing & HVAC for exceptional drain cleaning services and all your plumbing needs.
Jun 10, 2024
Chharlie did an awesome job today. He went out of his way to patch a whole on my chimney. Will definitely give New Era Plumbing a call for any of my plumbings needs.
May 26, 2024
Kevin of New ERA has been here twice and each time did a phenomenal job! He has a great way with customers and I highly recommend him and will call him again if his services are needed. Steven did a great job finding a leak and would also recommend him! Billy did a great job! He replaced the defective toilet with another one, which is working well. I appreciate everything he did today!
May 22, 2024
The team at New Era HVAC went above and beyond to replace my AC coil, condenser and piping on my doomed to fail AC unit. They were very professional and respectful completing this difficult job in tight area in my finished attic - job is done, cleaned up and I can't even tell they were here. Special thanks to Joe, Momo, Sarin and Charlie.
May 17, 2024
This is 3rd time I have dealt with New Era everyone there is very accommodating and professional. This time I dealt with Steven. He was knowledgeable and very thorough thru the service he was providing.
May 12, 2024
Steve came to our house 5/9 to start our Rheem hot water heater. He found that the igniter was not working. He did not have the part in his truck. Since it was late in the afternoon, he said that he would return in the morning. As he was leaving, we discussed the need for a new toilet. He gave us a quote and we thought about it overnight and told him in the morning that we wanted the toilet.
He and MoMo showed up with the part for the water heater and the new flush. The part was not the correct one, so Steve contacted Rheem and they are sending the new part out. They installed the new toilet and temporarily lit the water heater. When the new part comes in they will come and install it. Steve and MoMo are very personable, knowledgeable and great guys to work with. Thank you Betty and Wally Bump
May 06, 2024
The HVAC team from New Era replaced our furnace in record time. Mike, Joe, and Modesto showed up to assess our issues and we had heat again within 2 days. When an additional issue presented, they were back to swap out a controller and we've had peace of mind ever since. A service and personable people.
May 03, 2024
Charlie and Billy were professional and very quick at replacing an ejection toilet in the basement. A lousy job they did with a smile and efficiency - and not even that much smell! Left everything very clean and even adjusted an adjacent faucet. Great guys - would hire again for the next project. Great guys - would hire again for the next project.
Apr 09, 2024
Steven and Aleks were fantastic. Replaced an under-sink disposal for us in about a half hour and at a few hundred dollars less than their competition. Very friendly and informative the entire time. Thanks guys! They also wore the N95 masks I asked them to wear to protect a family member that had just gotten out of the hospital. Didn't complain or hesitate for a second.meant a lot to us. Will do business again!
Mar 24, 2024
I had a great experience here! Steven was very friendly and answered all the questions I had with patience and a smile! He was knowledgeable on the plumping questions and fixtures I had and finished up the procedures quickly. He did an awesome job!
Mar 14, 2024
Another fantastic experience with New Era! A few months ago the team responded super quickly and replaced my parents' water heater. The quality of the work and the customer service were top notch! This week, my parents needed a completely new shower. Charlie and Momo came out right away to quote the job. They were on time, friendly and knowledgeable.
We accepted the quote that afternoon and they were able to start the job the NEXT day! A day and a half later, my parents have a completely new shower. Charlie and Joe did awesome work! Geniene in the office is also FANTASTIC - super friendly and patient! Thank you, New Era. You will definitely hear from us again!
Mar 05, 2024
New Era recently serviced my water heater and did a great job. Fixed the issue perfectly and explained all steps and options. I used New Era 2 other times on bath remodels and they always do exceptional work. I highly recommend!
Mar 04, 2024
Steven was my technician today and he did a great job. He came out to fix a clogged drain that I had in my kitchen sink. He answered any and all questions I had regarding the plumbing. He was friendly and professional. He even offered to take a look at the plumbing in my bathroom sink to see if there were any issues and found a loose pipe that he tightened up as a quick fix. New Era is prompt and professional!
Feb 12, 2024
Needed help fast with a toilet in our office building. Spoke with the Janine at their office and she sent Steven and Aleks out. They were friendly, helpful and got the job done right away. They will be who we call next time we need a plumber.
Feb 09, 2024
Recently replaced my entire HVAC systems (2) and added a dual heat system with Heat Pump including a new Tankless water heater. Danny was very thorough with the explanation of the job and the cost, going above and beyond to provide us with useful information to help us pick the right system for our home. His team did a great job from the technicians all the way to their office who assisted us with the MassSave rebate process which can be a pain. Overall very happy with process and the job done. Thank you
Feb 05, 2024
I am very impressed with the New Era Plumbing & HVAC company; they leave their core value. I can highly recommend it with good conches. Very honest, responsible, know their profession, and carry culture throughout the employee. Adriano was leading the project and was great with his team. Due to living in an older house with no access to gas pipes and the use of oil being not environmentally friendly, not to mention the cost during the winter month, I decided to install mini-split Fujitsu heating/cooling systems.
I also changed my old water tank to an environment-friendly hybrid that uses less electricity change from oil to an electricity cooling and heating system made sense since I already have a solar system installed on my roof. New Era perfected the installation in a speedy, professional way. The system, installation time, and cost were all discussed upfront with no pressure.
I was educated about government reimbursement, and they did not hesitate when I needed more help with the paperwork when the installation was finished. I was told daily what the work day would look like and let me know about the progress. The accountability of being at work when they promised and keeping the timeline amazed me. The culture of positivity, care, and respect the workers showed for each other while working at my house pleased me.
The system has worked as a cooling system without problems throughout the summer, and the switch to heating is going well; it just needs to be put on a higher temperature mode if it is more than below freezing. The service is excellent. I had some issues at the very beginning, and after a phone call, they were on-site at no time at no extra cost. I am happy to be a customers of them.
Jan 15, 2024
Steve arrived, did a thorough check of the water pressure and ultimately determined the cause. He fixed the issue with no mess and rechecked every bathroom to ensure the pressure was normal again. Jeanine ensured I knew when Steve had been dispatched and was cordial and professional on the phone. We are happy with the service!
Nov 17, 2023
Great experience, professional and on time have to add with a coffee for me on hand the quality of the work great no complaints. I had a massive leak. And a damage sink the price was very reasonable. They gave me several options. I set the appointment they came in right away. I definitely recommend. Services: Plumbing leak detection, Plumbing pipe repair
Nov 03, 2023
My old furnace was from 1965 and we couldn't get parts anymore. They gave us a reasonable offer on a new one and offered to give us some space heaters til it was installed. They were on time, very courteous and professional. My carbon monoxide detector went off the first night before they were finished installing and they came out within 30 minutes and fixed the problem. It was all done in less than 48 hours and they double checked every detail. I would definitely recommend this company.
Oct 14, 2022
I've given 5 out 5 stars to this company before. I've now hired them for both HVAC and plumbing services. They've been to my new home a few times since I've moved in. The ladies who handle the calls are friendly and professional. Adriano has been here more than once to help fix plumbing issues. Troy inspected and cleaned my AC in the spring. Recently, I had Patrick and Patrick do maintenance on the furnace to give me peace of mind before winter sets in. Today, I had Steve help with a stubbornly clogged toilet. They all show up with advance notice (with an accurate ETA) and put on booties. They explain the options clearly and report exactly what they've done. The emailed receipt includes photos/video of their work. Who else provides that? New Era has helped with both emergency and non-emergency situations, and I'll keep their phone number in my Contacts on my phone.
Jun 25, 2022
I can't thank the team enough for helping make our home livable again! It has been a long time since we've been this comfortable. The job was done clean and workmanlike and the team professional, patient, and friendly. We are so grateful for all you have done! New Era took the time to explain in detail what was wrong with our previous system and walked us through the installation of the new system so that we fully understood and felt confident that the job was done correctly. You guys went above and beyond and were truly amazing.