Drains and Sewers
At Hansen Family, we excel in providing unique and comprehensive drain solutions for residents throughout Greater Phoenix. From swiftly unclogging drains to handling complete sewer line replacements, our team is ready to diagnose and resolve any issue with efficiency. Recognized as the leading sewer and drain specialists in the area, Hansen Family is dedicated to offering superior service to both homeowners and small businesses. With a rich heritage of expertise passed down through generations, we deliver dependable and personalized services—ranging from routine maintenance to urgent repairs and cutting-edge upgrades—ensuring that your specific needs are always met.
Water Heater Services
With a dedicated team rich in industry experience, we are committed to providing outstanding water heater services that exceed expectations. Whether you need installation, repairs, maintenance, or replacement, our expert technicians are fully equipped with the knowledge and tools required to ensure your water heater performs at its best. Rely on Hansen Family for prompt, dependable, and high-quality water heater services to keep your home or business running smoothly.
General Plumbing Services
We pride ourselves on our swift response times, transparent pricing, and unwavering commitment to customer satisfaction, making us the top choice for all your plumbing needs. From fixing a leaky sink to installing a new toilet or addressing any other plumbing project, our skilled team handles it all with expertise and efficiency. Trust Hansen Family to exceed your expectations and ensure your plumbing runs smoothly.
HVAC Maintenance
Our complete maintenance package encompasses a detailed inspection, cleaning, and adjustment of different system components to guarantee peak performance and efficiency. From evaluating thermostat settings and changing air filters to examining electrical connections, lubricating moving parts, and cleaning condensate drains and coils, we cover it all. We also assess ductwork for leaks and blockages, fine-tune blower components, and verify safety controls. Regular maintenance not only prevents breakdowns but also boosts energy efficiency, prolongs the lifespan of equipment, and ensures a comfortable indoor environment.
HVAC Repair
Bid farewell to HVAC troubles and welcome reliable solutions with Hansen Family in Greater Phoenix. As summer approaches in the valley, ensuring your AC unit is in top shape becomes essential. When signs of damage appear, trust Hansen Family for repairs. We prioritize your comfort above all else, committed to exceeding expectations and ensuring your satisfaction with every service call.
HVAC Installation
As the leading HVAC provider in Greater Phoenix, Hansen Family sets the benchmark for exceptional HVAC installation services designed for homeowners and small commercial spaces. We specialize in installing RunTru and Trane HVAC units, giving residents of Greater Phoenix access to the most reliable systems on the market. With Arizona's constant summer-like weather, it's crucial to ensure your home is prepared to manage the heat. Choose a new HVAC system from Hansen Family to ensure comfort and peace of mind for you and your family all year long.
Sep 23, 2024
I have used Hansens for both plumbing and A/C services. Hansens is a family owned company that will treat you with respect and honesty. Their prices are very reasonable too.
Jun 11, 2024
So I have to say. Eric my plumber that came in as incredible. So Ii tried to fix the problem myself and didn't make me feel like an idiot. Said he thought it as cool that I at least tried to fix it. Then he was very courteous, knowledgeable, and didn't mind me sitting watching him and asking questions. I will definitely be using Hansen again. And I will ask for Eric again. That man deserves a raise. Nice young man.
Jun 04, 2024
Contacted Hansen regarding an issue with my AC in my rental unit. They were able to schedule me with the same-day appointment. The tech who came out, DJ, was very knowledgeable and was able to diagnose the issue very quickly. Would recommend!
May 07, 2024
I had a Frankenstein looking plumbing setup for my backyard hose. It was a dumpster fire and wasn't a good situation. In addition- when I had my pool auto-fill installed a few years ago- it was plumbed into a hot water line by some random company. Today I had the pleasure of meeting Mark from Hansen Family Plumbing. What a great guy. He saw the problem and offered a great solution at a very fair price.
In addition- Mark went out of his way to help secure some pipes to my wall- when that wasn't part of his problem today. He just saw it wasn't done (and I was clueless) and took care of it. I'm so excited to have an amazing plumbing referral in the event something goes bad. Run- do not walk, to get Hansen Family to your spot. The quality and craftsmanship is second to none.
In the fall I'm looking forward to Mark installing a new tankless water system. My water heater. Ow is running on thoughts and prayers- so soon it's time. I really appreciate having top notch professionals like Mark do such amazing work. It's not common today- and when you find it- you have to appreciate it. Thanks again Mark- you're the best!
Apr 13, 2024
We at The Opportunity Tree have used this company from small to large projects and have always been satisfied with their experience and professionalism, also we have called last minute and they have more than once fit us in to their busy schedule! Great company! Friendly staff, Jennifer is great to work with in the office
Apr 13, 2024
Great service, finish the job and cleaned up. They even put everything back under the sink for me! Would highly recommend
Apr 06, 2024
Chad did a great job installing our heat pump (hybrid) hot water heater. When our heater started leaking right before our scheduled replacement, the team was very quick to respond, even on a weekend, to move my appointment closer so that we could have hot water. I would definitely hire them again!
Apr 05, 2024
Arrived on time. Fixed my problem and inspected an issue I was concerned about. Friendly, Quick, fair and reasonable. Couldn't ask for more!
Apr 01, 2024
We had a fantastic experience getting plumbing examined and a toilet replaced from Hansen. Chad was excellent, and we will be requesting him for anything needed in the future.
Mar 28, 2024
Everything about Hansen was awesome! We got excellent service immediately and our issues resolved very fast! Dillon came and did all our work and provided referral and coordination as well. We couldn't be happier with all aspects of Hansen family plumbing!
Mar 23, 2024
We have used Hansen on two occasions now and find them to be extremely direct, honest, timely, efficient, and professional. My husband and I discussed we will never go with any other plumbing company other than Hansen going forward. Highly recommend them on all levels for any type of job.
Mar 06, 2024
Hansen Family Plumbing provides great customer service. My entire experience from booking appointment to paying the invoice was a very pleasant experience. Arrived on time, diagnosed issue and repaired problem quickly. Couldn't be happier with my experience.
Mar 03, 2024
Appointment was scheduled between 8-10AM, Keith texted me enroute at 8:15 and arrived by 8:30. He quickly assessed the issue, provided a fair estimate and then quickly made the repairs/install. This was my second service call using Hansens, they're polite, efficient and reasonably priced.
Mar 03, 2024
I had Hansen come out and install a new built-in bidet toilet. Their customer service and timely response out the gate were much appreciated when I was getting quotes for the service, and they were also the lowest price in the area relative to the other quotes I received. They had a tech come out, review my supply line and the new toilet, then they wrote a quote to install the bidet toilet.
The install process was a bit bumpy, the technician that arrived was not aware that it was a bidet toilet due to a miscommunication in their scheduling system it appears, and he was not very familiar with that style of toilet. The install was left somewhat incomplete, however once I brought up my concerns to the office, the project manager at Hansen contacted me, made things right for the inconvenience, and also got a tech to come out quickly to finish the job. Good recovery.
Feb 08, 2024
Hansen Family Plumbing & Air, through their honesty and integrity, just saved me $6000 in a necessary repairs. Another plumbing company came out and had told me that my water heater was completely shot and needed to be changed ASAP. He also convinced me to switch to a tankless system. The quote I was given was $6100, and this other technician told me that my tank could go any day now.
The next day I called Hansen Family Plumbing & Air for a second opinion. The Hansen technician, Mark, came in And diagnosed the problem. He charged me $350 for a simple fix on the system that now should last another 3 to 4 years. He could've easily made something up and charged me more. Instead, he was completely honest, and now has earned my business for life. I highly recommend this company for any plumbing needs
Feb 06, 2024
1/31/24 UPDATED REVIEW -- Almost 2 years later from my last review and I needed plumbing assistance with my guest room toilet this time. Robert came out again from Hansen Family Plumbing and again I am totally pleased with service, pricing and speed in getting a brand new toilet. My bathroom counter configuration was difficult and Robert was skillful and efficient in finding, ordering and installing the toilet under the counter -- all with a friendly smile!
I will definitely call Hansen again if & when I need plumbing help again! Robert was friendly, informative, trustworthy and efficient. Garbage disposal fixed and working beautifully-- also appreciated tips on how to clean and keep it working! Highly recommend both Robert and this company!
Feb 04, 2024
We have had three guys from Hansen's out to our house since we closed just over a week ago. They have been so kind and helpful with all of the problems we keep running into. For the sump pump problem, we thought we would have to use a different company due to our home warranty but when they proved to be a joke, we got to go back and have Hansen's come back instead.
These guys always remained professional and courteous. They were honest, fair, and completed the jobs in a timely manner. Hopefully we don't have anymore plumbing issues for quite some time, but if we do, I can guarantee you that we will be calling Hansen's. Update as of January 24, 2024: we have since had someone out at least 2 more times for different issues.
They are always quick and courteous. When explaining the problems, they are great about first explaining it in technical terms and then they explain it again using language I can understand. This company will take care of their customers always. Never thought we would be so loyal to a plumbing company but we won't be using anyone else as long as we live here.
Just for some extra info, they have replaced the faucets for the washing machine, replaced our water softener, fixed the sump pump, repaired a part on the toilet, looked at the water softener when we thought it was acting up again, and now had to fix someone else's work on the a/c unit sealing. Truly a well rounded company that employees extremely knowledgeable people.
Feb 03, 2024
We had a great experience from start to finish with Hansen Family Plumbing. Robert was patient and friendly. He provided an estimate for us and answered all of my questions. As soon as I accepted the estimate, I received a call to schedule service. Robert came back to do the work, showed up on time, and was very thorough. He even noticed something else that needed to be fixed while he was here under our sink. Thank you, we'll be calling you again!
Jan 21, 2024
Hansen family Plumbing did an amazing job. They were on time, kept us updated and did a wonderful job. Husband and I were extremely impressed They also were very thorns with Arizona summer looming, am not worried about the air conditioner. Recommend them wholeheartedly.
Jan 12, 2024
Preston was friendly, fast and efficient. He came at the beginning of the window of time I was provided which was a great help to avoid a busy time of day for our business. He was able to ascertain quickly what needed to be done and did so effectively.
Dec 26, 2023
The technician, Mark, was very personable. He worked efficiently and was very neat. There was no clean up after he finished the work. I have used Hansen Family Plumbing and Air several times in the past and have been completely satisfied with their work. I will certainly recommend them to anyone who needs the service and will use them again if the occasion arises.
Dec 25, 2023
We have used their services twice and have been very happy with our technician Mark. The communication is great, with reminders and messages when the Tech is on their way. Found this company via referral from a friend that was also very satisfied with their service. Thank you
Nov 05, 2023
Great company to partner with. We had a leaky water heater and Jerry was out to investigate within minutes of our initial contact. He was professional, friendly, and well qualified. Jerry replaced our water heater the next day and stayed until 8 pm on a Friday night to make sure it was installed and working properly. He is by far the best plumber I've ever used and I would have no hesitation calling him back for more work. Hansen gets five stars in my book. Thanks!
Oct 28, 2023
Wonderful experience! Jerry from Hansen Family Plumbing was a Godsend! One of my toilets has not been flushing well and he explained in detail his opinion. Very professional, HONEST and helpful human being. Thank you so much. I would absolutely recommend this company to others. Thank you so very much. Jennifer Curry
Oct 24, 2023
5/5 without a doubt! They had their tech Jerry to my house in an hour. Jerry was super knowledgeable and took the time to do additional research for our specialized toilet issues. Really appreciate his effort to get the work done as quickly as possible for us while yet still taking the time to make sure it would be done right for us. Definitely would recommend services and use again!
Oct 10, 2023
I had JERRY come out to evaluate our hot water & recirculating pump system. His competence and experience really served us well. He found a small amount of water in the heater pan, felt it was a lower tank failure and called Rudd and got authorization for a warranty water heater replacement which he completed. We also needed to replace 3 faucets in 2 bathrooms and the kitchen which he and Dillon did a couple days later.
During the bathroom install he determined the drain provided by the manufacturer was unacceptable and went and got new parts to ensure our glass sink would be secured and properly drain (something I do not think the average plumber would do). Jerry saved us a lot of money by handing the water heater replacement and showed his personal pride in doing the job right by installing new faucets correctly and going the extra mile with the drains using quality parts at a very reasonable price.
Sep 03, 2023
5 out of 5 compliments! Yesterday I had a 1995 shower faucet where the handle just kept spinning. Upon discovery I read through the Yelp reviews of Hansons Family Plumbing and was impressed with their ad and great comments of praise. I called and was immediately greeted with "what can we can help you with?" I was impressed that someone picked up the phone!
I made arrangements for an estimate for the shower repair and a dripping faucet. She had an opening for the NEXT morning. The very pleasant young man reviewed the concern and said I can repair all now if you'd like. He had to go to the supply house and would be right back. 30 min or so later he did, repaired all and we couldn't be more impressed. I will use Hanson again and We strongly recommend this company!
Aug 05, 2023
Very pleased with Hansen's family service. Professional and got the job done in a timely matter! I would recommend this service to friends and family. They were pleasant to work with starting with the first initial phone call up to the day of repair. Thank you so much!
Jul 29, 2023
Tate was our technician and he did a fantastic job on our broken water heater. The area that it was in was hard to maneuver, but he did it with a smile and get it done attitude. We were impressed with how quick he came out and was able to replace it. It is a slower season for them, but literally he was here within 30 minutes of my initial call. I would highly recommend Tate. He was worth every penny.
Jun 23, 2023
We called Hansen Family Plumbing and Air at 4:45, just before they closed. Brittany answered the phone and was incredibly friendly helping us get an appointment set up for a new water heater. Robert F was our technician and showed up right at the beginning of the time window. Showed us our options without making us feel pressured. We had them install the new water heater and they were able to do it immediately.
When Robert was on his way they send you a picture along with a quick description of who is coming to your house. Customer service was through the roof. Pricing was also right in line with what we expected. Definitely worth the phone call for any plumbing issues. Highly recommend!
Apr 07, 2023
We needed our clean outs plugged as they were missing caps and bugs were getting in as well as our AC run off pipe extended into the rocks. Receptionist was friendly and I was able to get a quick appointment. Anthony, our technician, arrived on time, was professional, friendly, and knowledgeable. He educated us on how to properly maintain our drains and answered our water softener questions regarding a future install. Service was timely and the price was great. Very pleased with the service from Erik and his team! Would definitely recommend to others for all their plumbing needs!