Crystal Valley Comfort are the AC repair and AC installation service professionals in Elkhart IN! As trusted HVAC contractors in the field of heating and air conditioning, we have the tools, equipment, and experience to keep your equipment running smoothly all year long. We also service Three Rivers MI, South Bend IN, and Goshen IN for their furnace repair needs as well! To help reduce emergencies, we offer HVAC maintenance services to keep your comfort system running at peak performance. Our priority has always been our loyal and dedicated customers. Rest assured that Crystal Valley Comfort will bring you back to comfort, allowing you to stay cool during summer and cozy during the cold season.
The technician was on time and very professional. He explained the problem in terms I could understand. Fixed the problem in record time.
Sam came to check out our dehumidifier which didn't seem to be working. He was very polite and patiently answered all of our questions. He quickly found the problem and got it fixed. We are very satisfied with Crystal Valley Comfort!
Crystal Valley has sold & serviced our heating & cooling needs for MANY years. The office personnel & techs are tops! Integrity is very important to me & they have it. Also, always friendly.
Extremely responsive! Tech showed up early, was professional and fixed the issue in under an hour! Great service!
Great company to work with. They were open and honest about all my options that would be best for us. Their communication was extremely great and they didn't hesitate to answer any questions I may have had. The installers were super nice to work with and professional too. I would recommend them to anyone and everyone. As much as I didn't want to deal with replacing a furnace they made the process easy and affordable. They will continue to get my business.
We had a tech (Sam) come out for our tankless water heater. Great guy he didn't give up and we couldn't be happier
My last experience started out with miscommunication on both side which lead to frustration which turned into a poor review. Crystal Valley immediately contacted me and the situation has been rectified. I commend CV for caring enough to call and working through the miscommunication. At the end of they day they have earned my business.
We have worked with you for years. When we purchased this home it had a geo-thermal furnace/AC. They are fantastic. We had to replace the original in 2013. We didn't give a second thought on replacing with the same type furnace.. They are a little pricey to buy but you make it up very fast and then the saving is out of this world!! I would recommend this type furnace to everyone. It is really nice to only receive one utility bill a month and that bill tells the storey!.
Did a fantastic job on the furnace In my garage as well as running the duct work in my finished basement. Super knowledgeable and learned a lot.
Your company was great Terry called to let me know he had a tech on his way and he should be there in 30 minutes, Eugene was great took a look at everything and quickly found the problem and solution
Nate did an excellent job. He is very knowledgeable of the operation of our equipment. I don't think anyone has ever checked the capacitor or it has always been in range. Corrected the thermostat so it gives the correct reading.
Friendly, knowledgeable staff that get your answers and get the job done in a timely manner.
Found fan belt getting, reset limiting switch, now the fan is running for less than a minute, goes off and comes back on many times every hour. Someone is supposed to come replace the belt hopefully on Monday. They will need to adjust the limiting switch again.
What a company of Excellence! It starts with the owners and is also displayed in their employees. The manager Terry was in contact with me to make sure the appointment was made when we had trouble with our geothermal, and assured us of what time the technician, Sam, was coming. Sam is very professional, polite, and extremely knowledgeable! He took the time needed to not only assess the problem and fix it quickly, but he helped us understand the unit and how to be proactive and prepare for the seasons to come with using our geothermal to maximum efficiency. We are amazed at the excellence in this company! Thank you!!!
I have been using Crystal Valley Comfort nearly 15 years for all of my residential HVAC needs including installation, repair, and maintenance. In all that time they have never provided any reason for me to consider ever going elsewhere. Highly skilled, professional, and great peace of mind.
These guys are awesome. Respond quickly, really nice, good advice, amazingly clean! We even asked if they could move up our install, if a cancelation occurred. Sure enough, they called us and came early at our convenience. We also have a maintenance contract with them, which has worked well now for several years.
Everyone at Crystal Valley Comfort did a great job on the installation of my new air conditioning unit. The gentlemen who came to install the unit were so courteous and I was amazed at how quickly they got the job done. I appreciate the good service I received, it's very rare to get good service these days.