Environmental Pest Control

Claudia Cox

Sep 01, 2019

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My pest control representative, Lynn, was very pleasant and informative. He gave me options and told me the possible results. A good example of what San Joaquin Pest is.

John Bracha

Aug 29, 2019

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Dave that comes out to are house from your company is very very good and always answers my questions I would rate him a ten for his work

Jane Stanley

Aug 29, 2019

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They are at my home when they say they will be. They are responsive to any extra requests.

Gina Gilio Blodgett

Jul 12, 2019

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Poor customer service! After realizing they hadn't been out to spray in a couple months I contacted the office. I was told they had a new system and our address had been been incorrectly assigned to a different route. No apology or offer to send anyone out quickly to spray. I also mentioned that for the first time ever, our tech had come during the winter months. Not a big deal, but was curious because we did have a different tech the last 9 months or so. I was told we need to call in to "hold" our service. We had been customers for 4 years and never had to do that before. I also mentioned that our new tech had been leaving our bills in the back yard, usually on the BBQ. a few times it had blown off and been shredded by our dog. It used to be left under the door mat. Luckily, were on auto pay. I was told that some techs liked to leave them there so that there was no question why they were in the yard. This made no sense to me since the tech arrives in a marked vehicle, wearing a uniform shirt, and carries a spray canister. I hung up and was disappointed in the whole conversation. I had to ask if it was possible to be notified of when the tech comes. She then informed me of their online account system that I could sign up for. I wish I had known prior, then maybe we would have known sooner that our address had been overlooked in their system.
The young lady I spoke with had ZERO customer service. Not once was an apology given for overlooking our service, and she was less that helpful answering my questions. After talking with my husband, he called the next week to cancel our service completely. Again, no apology, sorry to see you go, or inquiry of how to make things right. It seems that the office staff could benefit from customer service and or customer retention training.

Kim McIntyre

Jul 03, 2019

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Great service staring with the office to the exterminator! Would definitely recommend them to everyone! They are very knowledgeable and efficient! Thank you San Joaquin Pest!

Irma Hudson

Jun 07, 2019

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Dave does a good job and if I have concerns he addresses them. Have been with your company for 30 years.

Keri Janae

May 31, 2019

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We love SJPC! They are quick to respond to calls & always professional. The employees are always polite & friendly. Highly recommend SJPC.

Cindy Moreland

Mar 06, 2019

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Russ is THE BEST! I have used San Joaquin for years & would highly recommend them to keep your home pest free!

Stacy Schaal

Mar 05, 2019

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We have used San Joaquin Pest Control for many years, they are always very friendly whenever I call in to pay my bill or just to ask some questions. They have a technician named Ray, he is wonderful and very outgoing he calls each month to say that he is coming the next day which is always at a certain time of the month, he’s very friendly and is willing to help you fix any type of pest problem be it bugs or rats. When you say that you’re having a big issue with let’s say ants he will spray even more and says that I can call back mid month and he will come back a spray again at no cost. Plus he goes around the whole house and sweeps down any spiderwebs. I really would recommend this company to anyone that needs any type of pest control help and the prices are very good

Caitlyn Morgan

Mar 21, 2018

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Wonderful family owned business, with great customer service.