Jake is our General Manager and comes to us with many years experience in the restoration industry. He's been working hard to build the best possible team for our organization. He has previously served as a Partner and Chief Executive Officer, Chief Operating Officer, and a Senior Consultant a well known disaster and restoration companies and environmental companies. Jake holds Institute of Inspection Cleaning and Restoration Certifications as a Water Damage Restoration Technician, Fire and Smoke Restoration Technician, Carpet Cleaning Technician, Mold Remediator, Air Systems Cleaning Specialist from the National Air Duct Cleaners Association, and also previously within the American Indoor Air Quality Association, a licensed applicator in state pesticides.
Responding quickly to a restoration emergency is one of the primary values we have as a company. As an emergency fire and water damage restoration company we are the second line of response after emergency services. So after the fire trucks pull away from a property fire our SERVPRO teams are ready and positioned to come in and begin the hard work of putting things back together. Another value not captured in this motto is our value of excellence. Learn more about our employees and how we've worked to create a team of skilled technicians.
Servpro of Boston's team was fast, efficient, professional and polite! They take the time to explain everything you need to know: over and over, if needed, and never make you feel like you are wasting their time. They listen to your concerns, and act accordingly and always with a smile! The office assistance Jo Jo, always returned my calls promptly with requested info when the guys were not on site. I truly appreciate their help in clearing out my basement and garage after water damage and I would completely recommend them.