TRUST is the biggest concern most homeowners have when looking for a carpet cleaning company. This is because many clients have been scammed in the past. Knowing who is in your home, moving freely from room to room should be your biggest concern, not trying to save a dollar or two. YOU must take an active role in "vetting" the technicians you invite into your home and you must work with a company that has a very well established presence in a community. This helps guard against hiring companies that are out to steal your money and give you crappy service.