TRUST BUILDING SERVICES, INC. was established in 1997 by several individuals desiring to provide a higher level of personal customer service in an evolving janitorial industry. Having been involved with publicly held corporations, TRUST's new management team witnessed many janitorial contractors gaining larger and larger market shares by delivering less and less customer service at lower and lower rates. TRUST broke this dissenting trend by implementing a program of superior customer service and employing full-time highly trained cleaning professionals.