Nothing could be further from the truth. A quick online search will reveal listings and ads for over 600 Charlotte metro area companies who all want to clean your carpet, area rugs and upholstery. With so many choices that all seem the same, how can you possibly choose the right company? Not knowing who you can trust can be very confusing. You could begin with a call to the local Better Business Bureau. They can tell you about a company's service record regarding complaints filed through them. You can also check reviews on Angie's List.

Carpet Pros has over 2 decades of experience in cleaning the finest heirloom quality rugs from around the world. We employ "old world knowledge", as well as the newest technologically advanced cleaning systems to provide superior cleaning results for your fine rugs. We offer a pick-up and delivery service, or you can bring your rug to us. At our facility, your rug will receive a complete inspection, followed by our safe and thorough cleaning process, designed to achieve maximum results. Having your rugs cleaned at our facility allows your rug to receive multiple treatments, thus the most thorough cleaning possible in a safe and controlled environment.

Urine and carpet simply do not mix. When urine is deposited into carpeting, upon drying, it leaves behind a residue. Anytime moisture enters this environment, (from high humidity, rainy days, or having your carpet cleaned) this moisture reactivates the urine, thus causing bacteria to form. As long as moisture is present, bacteria will continue to grow, which is the base cause of the odor you may smell in your home. When the area dries, the bacteria then goes into a dormant state and the odor dissipates.

Your carpet should be vacuumed as often as possible, at least once or twice each week, and professional cleaning should take place on regular intervals before the carpet has visible soil. As soil builds up in the traffic areas, walking on the carpet causes damage to the yarns and fibers. For carpet that is not properly maintained, even with a professional restorative cleaning process, the damage to the fiber cannot be corrected. Proper, professional cleaning performed on a timely basis removes damaging soil and grit left behind after vacuuming, thus protects your investment.

No one is anxious to relive the terrible memories of scrubbing each tile and grout line for hours with a small brush and of using those irritating, harsh, and unsafe chemicals. Most of us would rather rearrange our sock drawer. The good news is Carpet Pros can make short work of this task, using only earth-safe products that won't harm your family, your pets, or this world we share. Carpet Pros skillfully accomplishes the proper cleaning of ceramic tile. Whether your tile is in your kitchen, bathroom, or some other area of your home, those stubborn stains, and soil don't stand a chance.

These services range from premium carpet cleaning and repair to fine area rug cleaning. We also offer upholstery cleaning, tile and grout cleaning, mattress cleaning, drapery cleaning, and we will even clean the floor mats of your car!

First, we will identify any conditions that may present cleaning challenges such as permanent stains, sunlight damage, etc. We will give you an evaluation of what kind of results we expect. Specially treated "sponges" will be used to remove soil. These sponges are treated with solvents, but do not have any liquid in them. These "dry" sponges are great for removing oil based soils that become airborne when cooking, etc. The Drapery Fresh product is a special solution made just for drapes that displaces additional soils and brightens the drapes at the same time.

Daniel from Carpet Pros came to clean our carpet. Once stain in our dining room that had been there quite a long time was removed and has not come back. He was professional and did a great job.

Great job Darrell and Santana. All the loose sections of my carpet are tightened! Feels so much better and secure. Very professional work and customer service. Keep up the great work!

Our dog tore up a section of our carpet and pad, and Joe was great with replacing that section to where you can't even tell where the seam is. Friendly customer service and great work!

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