At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing. Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened." Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies.

Production Manager - He has been with us since 2011. Rich is IICRC certified in Water Damage Restoration, and ASD, Applied Structural Drying. His strong experience with Water, Fire, and Mold jobs sets the tone for all our technicians. Rich is responsible for the scheduling of many jobs and always focuses on customer satisfaction. Repair Manager - He has over 18 years experience in our industry and has been with us since 2013. Tommy is a Licensed Adjuster, the liaison with the many insurance companies we deal with for cleanup and repairs.

What's new?

NOW HIRING: Several companies to participate in virtual job fair

Posted on Mar 12, 2021  •  Facebook

Household Hacks That Will Restore Items Like New Again

Posted on Mar 10, 2021  •  Facebook

Certified: SERVPRO Cleaned https://t.co/pbUxyHUGrv

Posted on Feb 09, 2021  •  Twitter

John H. Shaw's Funeral Home taking proactive measures to keep their customers and employees healthy and safe! Cert… https://t.co/J0uCVsfadI

Posted on Oct 15, 2020  •  Twitter

The Bridgade Boys and Girls CLub of Wilmington is proactively protecting their children and employees. Stay health… https://t.co/7vBfII4ghT

Posted on Oct 14, 2020  •  Twitter

With Fashion Week approaching, we took a look at our threads over the last several decades. What year was your favo… https://t.co/WEzPXnWZur

Posted on Sep 05, 2020  •  Twitter

September is National Preparedness Month and we've learned a lot from our disaster recovery work over the years. Vi… https://t.co/f3FXzWtudw

Posted on Sep 01, 2020  •  Twitter

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