When your garage door breaks, you need it fixed right away. So why call one of those big-name franchise places? They'll fix it on their schedule, not yours. To those guys, you're just another customer number on an (overinflated) invoice. And when they do show up, what kind of service can you expect to receive? Will you get someone who knows what they're doing, or the guy who was just hired last week to replace the guy that was hired the week before? Unfortunately, you never know until it's too late.