MasterDry 24HR Emergency Service

Our licensed, experienced staff knows how to remove the water and ruined items from the area and will immediately get to work on reconstructing any pieces of your home irreparably damaged by the chaos. We know just how devastating it can be to lose your home or irreplaceable personal items, and our first priority is to make certain we try to rescue as much of your living space as we possibly can. FIRE DAMAGE *Trained and Certified by IICRC & ICRA Restoring your surroundings from the ravages of fire and smoke takes a professionally trained staff and knowledge of the latest remediation techniques.

Family Owned and operated by Nick and Lisa Catalano based in Martinsburg WV. Master Dry, LLC is an owner operated restoration service company situated in the Eastern Panhandle of WV. Master Dry, LLC, provides water damage restoration services to the Eastern and Northern Panhandles in WV as well as serving the Maryland, Virginia and Pennsylvania, surrounding areas. We offer professional certified service backed by years of experience. Our expertise at flood damage restoration is unmatched. We are an Clean Trust Certified firm.

The secret to getting your carpet really clean lies in the hands of the skilled, certified cleaning technicians at MasterDry and the powerful, hi-tech truck mount system that we use. Combine that with our safe, non-toxic chemicals and we guarantee you will love the look and feel of your freshly cleaned carpets. The best method for cleaning a particular carpet is dependent on a range of factors. All carpet cleaning methods offer various advantages, but also have some limitations. No single method is superior to all others.

Upon discovering water damage, you should make sure you are safe; keep away from all saturated or wet areas, avoid standing in water and then phone MasterDry. An experienced IICRC qualified Water Damage Restoration Technician will answer your call and primarily assist you over the phone available 24 hours a day. YES! MasterDry specializes in restoring the property to as close as possible to its original condition. This includes perishable contents too such as books, documents, photographs, rugs, carpets, drapes and curtains, sofas, tables and chairs, and many more.

Storm damage can be devastating. When flooding occurs Immediate action is required, and you someone with storm damage experience. MasterDry has the experience and resources to handle a disaster of any size.

Restoring your surroundings from the ravages of fire and smoke takes a professionally trained staff and knowledge of the latest remediation techniques. Different surfaces require different treatments, and MasterDry's technicians are well-versed in what works best. We effectively eliminate all unwanted smoke, fire, and odor damage. Our odor-removal techniques include utilizing an Ozone Machine and HEPA (High Efficiency Particulate Air) air scrubbing treatments. MasterDry also removes hard to reach soot residue and lingering odors with All Surface Cleanser and other industry recommended solutions.

The professional staff at MasterDry can help a grieving family by dealing quickly and effectively with a trauma cleanup. Our employees are sensitive to a family's grief, and will thoroughly explain the process that may be required for their particular situation. In a time of loss the impact can be overwhelming and difficult. Those emotionally involved should not have to deal with the cleanup of such incidents. Our services help bring closure and peace of mind as soon as possible during a time when compassionate, respectful action must be taken.

Sewage and storm overflows are one of the most common forms of property damages that occur each year. A lot of the projects that we arrive at have some sort of unknown contaminant's present. If you have items contaminated by a sewage backup, proper cleaning and disinfecting procedures should be followed to prevent illness. Raw sewage contains biological agents such as bacteria, viruses, fungi and parasites that can cause serious illness and even death. EPA suggests that you do not attempt to remove contaminant's yourself.

Odors can come from a number of sources, including pet urine, unattended death, and animals just to name a few. Short cuts don't work when odor problem is serious or persistent. Identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace. Identifying and eliminating odors can be difficult. Our techs are trained and certified in Odor Control by the IICRC.