Dallas Custom Roofing is here for all of your residential roofing needs. From roof repair to roof replacement, our specialists handle it all. Our experience and our steadfast commitment to excellence is why so many choose and trust Dallas Custom Roofing. Dallas Custom Roofing specializes in flat and low sloping commercial roofs. From repairs, full replacements, and new builds, we have the experience and craftsmanship to meet and exceed regulation requirements. Call us today to find out what kind of roofing system works best for you!
Dallas custom roofing has great customer service! They are timely in responding and very patient to answering any questions I have. Will use them again for any other roof services!
I have used Dallas Custom Roofing for several of my rentals' roof replacement projects. Allan is very knowledgeable and professional. He is the most responsive, responsible, and reliable contractor I've ever worked with. He guided me through the whole claim process, talked to the insurance company, communicated with the tenants, and replaced the roofs with the best roofing material and the best warranty. The clean up was impeccable. After the installation, he even scheduled the city inspection for me without me lifting a finger! He and his brother Nathan would go the extra mile to make sure every little detail of the project is covered and done in perfection! Most companies talk to you because they want your business, but they disappear after they take your money. Not Allan! He still answered my questions by emails and texts, and took care of the minor repairs several years after the original replacement. I know I won't be left alone to deal with any issues with the roofs. I can always count on Allan and his crew.
I have never left a review for any company, but I think Dallas Custom Roofing deserves a shout out!! I can't say enough good things about this company.
We highly recommend Dallas Custom Roofing! Allan was a pleasure to work with. He is personable, highly responsive, and goes above and beyond to oversee every step of the process.
I send all of my customers to DCR . Allan is Incredibly professional and always reachable to discuss options.
Dallas Custom Roofing has replaced not only my roof but the roof on my parent's house and my brother's house. Don't trust the door-to-door salesmen that come after the storms. The guys at Dallas Custom Roofing took great care of my family and finished promptly and were there every step of the way. They have my repeat business as well as my referrals 100%!
I've worked with many contractors and Dallas Custom roofing is hands down the best!
They are extremely responsive, patient and courteous. After a significant hail damage we are in need of a new roof, Allan was there to point out all damages (including the minor ones that we don't see) to the insurance adjuster and ensure we get properly reimbursed for all the damages. and he patiently walked us through the whole process. we can not be happier with his service.
After the hail storm two weeks ago I feared my roof was compromised. A friend suggested giving these guys a call, so I did. Prompt, thorough, couldn't be more satisfied with my new roof.
I'll let you be the judge:
3/24 (Th): Contacted Dallas Custom Roofing, setup inspection appointment for 3/27 (Su) around noon to 1 pm. Promised to call before coming.
3/27 (Su): Did not come during the appointment time block, did not receive any phone call or text about a delay. Contacted them at 2:24 pm because I had to leave the house via text, received a call back within 2 minutes indicating they are running late. I gave them permission to inspect my roof without me at home and they promised will contact me for a report after the inspection.
3/28 (M): Nothing.
3/29 (Tu): Contacted them via text at 10:43 am to check if they have completed the inspection. Did not get back to me until 4:02 pm, I missed the call due to a meeting. Did not leave a message, did not reply to my text on the status.
3/30 (W): Nothing.
The only reason I am giving them two stars is because they got back to me very quickly when they missed the appointment time block.
I live in Denver and have to deal with my rental property in Dallas. Allan and his team are patient and honest. They have fixed my roof leaks in a very reasonable price. They are the best i have worked with.