1st Lock & Security Technologies

First Lock & Security Technologies is a professional locksmith company providing exceptional service to homes and businesses in Los Altos, Palo Alto, Mountain View, and surrounding areas. Firmly established in the local community, First Lock & Security Technologies is a brick and mortar business with highly skilled, licensed technicians that are focused on getting every aspect of the job done right. First Lock is a Diamond Certified Company with a 5-star Yelp! rating, ensuring that your satisfaction will always be met.

Locally owned and operated with over 35 years experience, First Lock & Security provides a full range of exceptional locksmith services for both businesses and homes in Los Altos and surrounding areas. Owner Gary Lekan began his locksmith career in January of 1976 at a small lockshop in Mount Prospect Illinois. Working the first two weeks for free because, as the owner told him "he was learning skills that would give him a career for a lifetime", he began the journey that would bring him to California and gain experience in the trade.

Use this page to identify the most common type of locks found in homes today. Some variations of these locks have been produced; use this to familiarize yourself with the types and functions. You will find the manufacturer's name is imprinted on the latch face on the thin edge of the door, which is very helpful to know if discussing the details of your lock with our technicians. That is a question we can help you answer. We offer a variety of options for High Security Locks and Key Control. In many situations today it is not enough to use conventional locks, cylinders and keys to achieve true security.

First Lock & Security Technologies is a fully licensed and insured locksmith service provider throughout Los Altos, Palo Alto, Mountain View, and surrounding areas. We extend our high-quality services to commercial and residential applications. Our skilled experts have the training and experience as well as the skills to execute the services we offer with friendly and professional care. Using advanced equipment and superior products, we can ensure long-term efficiency for the services delivered.

Responsible for managing locksmith service activities in the shop, including daily opening and close. Organize and maintain shop inventory. Maintain tools and machinery. Provide general support to field service technicians. Provides locksmith services to walk-in customers, including diagnostic work, repair, rekey and product sales activity. Manage shop cash register; generate customer invoices; answer customer inquiries, both face-to-face and via telephone. Face-to-face customer interaction is extensive; this includes providing clients with advice on security product options, and recommendations that best meet their needs.

Since we are professional locksmiths, not 'lock replacers' we will troubleshoot the problem and objectively offer the best course of action to get you a working lock based on your needs, budget and situation. In our disposable society many people are inclined to just buy something new when it breaks. Additionally, some in the trade do not have the knowledge or patience to determine the problem and how to resolve it, thus replacing the lock is the only option they can offer you. When faced with a lock problem, replacement may not be a good idea or be simple to do for several reasons.

That is a question we can help you answer. We offer a variety of options for High Security Locks and Key Control. In many situations today it is not enough to use conventional locks, cylinders and keys to achieve true security. There is a saying that "locks keep honest people honest", and there is truth to that statement. But there are also times when you need to do more than keep the honest people out! That's where High Security comes in. High Security Locks are designed by engineers, patented by lawyers and manufactured to very high tolerances to prevent picking and physical attacks with tools and force - the types of attacks used by people determined to break into ordinary locks.