We just moved into our house and it was pre-wired with Ranger American equipment. I contacted the main office to set up an appointment and a territory sales manager came to my house a couple of days later. He reviewed my options and was very professional, but we wanted to shop around and see what other security companies offered. The other representatives that came out were very pushy and we didn't feel like we could trust them. We decided to contact Ranger American again and the same territory sales manager came to visit with us.