John Rich Jr., co-owner of Rich Home Building & Development, saw firsthand the rewards of owning his own business. Like his father and grandfather who also owned their own businesses, John's goal to become self-employed became a reality 20 years ago when he started Rich Home Building & Development. When building your dream home, small details can mean the difference between profit and loss on a project, or the difference between a delighted customer and an unfriendly lawsuit. Home builders across the state are constructing and marketing New York ENERGY STAR labeled homes that are 30 percent more efficient than.
John was born in Utica, NY, but grew up in California and Michigan. He returned to Utica to attend college and upon graduating in 1979, went to work for a wood products manufacturing company. John, with his partner and cousin, Paul Rich, started building traditionally styled colonial spec homes in the Utica area. Because most of his clients are referrals, John knows that they expect total satisfaction in the finished product. I've always put customer satisfaction first. It comes before the bottom line.
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