Hep Is On The Way

HEP is on the way is a locally owned and operated home maintenance company. We officially opened our doors for business in 2002, and we've been serving in East Tennessee ever since. Over the years, our company has grown from strictly providing heating/cooling, electrical, and plumbing services to now providing roofing and septic services on top of that. We take pride in being able to fix everything under your roof - including your roof. When you call HEP Services, one call does it all! Locally owned and operated, our customers are also our neighbors, and we treat them that way.

HEP Services is heating and air specialists. Our technicians have years of experience in the heating and cooling business, and our customer service is second to none. When you have a heating and air emergency, HEP Services is here for you 24 hours a day, 7 days a week for all your heating and air conditioning repairs. We are your heating and air company. Our HVAC department offers the best customer service. When you need a heating repair or an air conditioning repair, it's not enough to get your unit repaired; you need to know that your repair is a permanent solution to the problem.

We'll schedule an expert roofing specialist to inspect your roof and give you a detailed assessment of the condition of your roof as well as a complete estimate for the work that needs to be completed. Some companies hire salespeople off the street to sell roof repairs and roof replacements. Most of the time, they have no experience in roofing, receive little or no training and just want you to spend a ton of money. At HEP, you don't get a salesperson - you get a genuine roofing specialist. Our roofing specialists have years of experience in the roofing industry, so they know exactly what to look for, saving your time and money.

Unfortunately, neglecting routine maintenance of your septic tank can really cost you in the long run. What's happening below your lawn today could be an expensive headache tomorrow, so make sure you don't forget about doing basic maintenance of your septic system. The EPA recommends that you have your tank pumped every 3 - 5 years. But depending on the size of your family and your water usage, you may need to have it pumped more regularly. Septic systems are common in rural and suburban areas; so if you've just moved into a new home in a rural location, you should have your septic system inspected to ensure that the previous owners have properly maintained the home's septic system.

When you flip on your light switch, you probably don't think about the complicated electrical system that your switch is wired into. It's easy to take your electrical system for granted. But when you flip the switch and your light doesn't come on or you have some other electrical problem, your electrical system is suddenly at the top of your priority list. HEP's here to help. From rewiring apartment complexes to installing a single electrical outlet in your home, HEP Services is fully staffed with experienced and trusted electrical technicians who will diagnose and fix your electrical problem safely.

When you have a problem and need a plumber, call HEP Services and get it fixed right the first time! HEP's plumbing department offers full-service repairs and installations. All commercial and residential work is 100% guaranteed, and our plumbing service experts are ready to help 24/7. After inspecting your specific problem, our technicians will give you an estimate before we begin any work, so you know exactly what we're going to do and how much it will cost. Our technicians do not work based on an hourly rate, so there are never any surprise costs Emergency Plumbing Services When you're having a plumbing emergency, you need a company that is dedicated to providing you with fast emergency service.

If you haven't flushed out your water heater lately, there's a good chance that sediment has started to build up in your unit. As water passes through your tanked water heater, the tank accumulates sediment build-up over time. This sediment makes your water heater work harder than it should, and it reduces the overall capacity of your water heater. So your water heater uses more energy and your electric bill goes up. If you could take a cross section of your tank water heater and look inside, you would see an accumulation of sediment at the bottom of your tank.