Coral Pool Service

Terry B.

Aug 21, 2018

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Quite simply the best. Roger and Lei have given us the penultimate service...even stopped after work this week because we had a leak in the pump area. we have been customers for more than 20 years. use your local service providers and you will get great service. Thanks Coral

Olive D.

Jun 28, 2017

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Just had my pool redone.

My usual pool service wasn't up to the task. Coral was among those recommended by Adams Pool to assist with the (apparently critical) period that begins immediately post construction when you fill the pool.

They came out almost daily to sweep the sides and balance the chemicals etc. and make sure all is well. The technicians are very knowledgeable, answered all my questions and even schooled me on some key maintenance issues. Robert was even able to make recommendations on pool equipment.

The only down side is (due to high demand) they don't take on new regular service clients in the summer- a testament to the superior customer service.

Thanks to Robert and Lei for the excellent service.

Annette H.

Apr 07, 2016

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Coral Pools has given us dependable, professional service each and every time. They take the time to train ME, so that I can keep our pool functioning well with crystal-clear water. Just last week they installed a new pump that is so quiet I have to keep checking it! It's even synched with our tablet so that I can check water temp and various systems. It qualified for a PG&E rebate and will save us an insane amount of energy.

Their prices are reasonable, and without any surprises.

Coral Pools is a family-run, local business that has earned our trust and recommendations.

Roger N.

Aug 02, 2013

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We purchased a house with a pool last fall, and for years they used Coral Pool Service, so we decided to continue with them. On a weekly basis they were ok, as long as there were no issues.

But this summer I started noticing the presence of yellow algae, and I erroneously assumed CPS would see it too and address it early. Not! If I could clearly see the algae, why didn't they? On the weekends I had to get the water tested myself, buy chemicals to fix the problem and add them over days, brush the pool, get the water retested, and add more chemicals. These were all things that Coral should have been doing, but they seemed uninformed and uninterested. When I had the water tested I learned the phosphate level was extremely high, which is a great breeding ground for algae. But Coral's weekly service doesn't test the water for phosphates. Hello?

Communication within their office is bad (left hand, right hand), and they spend no time communicating with you, the customer, to explain anything. There's no hand-off of information from one person to the next, and no follow-through. It's like you're one of many customers getting lost in the weekly service shuffle.

If you end up having to do all these things yourself, why pay for a weekly pool service?

Bottom line is avoid Coral Pool Service, and shop for one that does the work for you and takes an active interest in keeping your pool clear and clean.