GRmetro Heating and Cooling Inc is here to offer you a customer service experience that is second-to-none. Whether you need a quick repair for your air conditioner, a brand-new heating system such as a furnace, or services for your indoor air quality or water heater, our Grand Rapids HVAC contractors want to make sure your home is comfortable year-round. Above all else, we value our customers. We treat your home and your HVAC system as if they were our own. From the friendliness of our technicians to our competence and our excellent warranties, we make sure you have a positive experience from beginning to end.

Dwight Engelsma, founder of GRmetro Heating and Cooling Inc, has been in the home services industry for 30 years. After working in HVAC for several years, he set out to open a company that focused on providing unbeatable customer service from industry experts. We are proud of the success we've seen from our company in a short time, and we are excited to show residents of Western Michigan what a difference it makes to get home services from a company that cares. Our motto is "Prompt, Personal, Professional Service."

Your water heater's tank is tough and durable, which is why any equipment failures may come as a surprise. You turn on the hot water and wait for the steam to start rising, but it never arrives. What can you do to get hot water back, and fast? Contact the comfort specialists at GRmetro Heating and Cooling Inc. Our tank water heater installations come from some of the top brands in the industry, and we make sure that your system is running as smoothly as possible before we leave your home. We always look for a way to repair a system before recommending a tank water heater replacement, because we believe honest customer service is the most important part of a successful business.

We are a full-service HVAC company committed to providing you with a customer service experience that is second-to-none. We know how stressful it can be when you find out that your heating and air conditioning equipment may need repair or replacement, but our comfort specialists want to make it easier on you. Contact our team for repair, installation, or routine maintenance services, and trust that the job will be done by professionals. We're licensed, insured, and one of the top rated HVAC contractors in Rockford, MI.

Feeling stressed about calling a heating technician in to service your furnace? No need to fear; our comfort professionals are here! Our customers love that we go above and beyond to make sure they are always as comfortable as possible. Just check out our reviews to see what we mean! We employ NATE-certified technicians experienced with gas furnaces and electric furnaces in Grand Rapids, MI and we make sure they offer customer service that is second-to-none. Call GRmetro Heating and Cooling Inc for your furnace needs in Western Michigan, and we'll make sure you feel comfortable all season long.

Need quality reliable service for your home's central heat pump? Your heat pump is something that gets use all year long, so you need to be sure that it gets the best possible service from professionals who know how to make it run smoothly for longer. We're the right team for the job. We are NATE-certified, EPA-certified, and ready to provide the service you need 24 hours a day if necessary. GRmetro Heating and Cooling Inc installs and services heat pumps from the top brands in the industry. We go the extra mile for our customers, so make us your first choice when you need heating and air conditioning service for your heat pump in the Grand Rapids area and throughout Western Michigan.

There's nothing quite like central air conditioning. While some homeowners rely on window units or portable systems to stay cool, these are not the best options for homes that really need long-lasting comfort and efficiency. Looking to upgrade to a new central air conditioner? Having problems with your thermostat? Need service quickly on a hot summer day? We can make sure your central AC always performs as needed. We offer 24-hour emergency service, top-of-the-line products, and a no-hassle maintenance plan to keep your air conditioner in the best possible shape.

Are you searching for a licensed, insured, and trusted AC contractor in Grand Rapids, MI? At GRmetro Heating and Cooling Inc, you will find highly trained technicians who are fully commited to your complete satisfaction. Whether you need routine AC system maintenance or you're in need of fast AC repair, we've got you covered. GRmetro Heating and Cooling Inc is also your source for air conditioning installation in Grand Rapids. We install a wide range of central air conditioners, including ductless mini splits and heat pumps, and we can service any make or model.

At GRmetro Heating and Cooling Inc, we would like to read your ideas. With a rate of one skilled tradesman entering the workforce for every five that retire, it is essential that something be done to attract more talent. Let us know what you think can be done by answering the essay question below for a chance to earn $250! Topic: With a shrinking workforce in the trades, what can colleges do to encourage this type of work? Eligibility: Must be a College student attending an accredited 2-year College or 4-year University in the United States during the Fall Semester of 2019.

The chill of winter is no match for the services and systems we have to offer. With a 100% satisfaction guarantee on everything we do, you can count on us for all of your home comfort needs during the coldest months. We can install a new furnace, heat pump, or hybrid system, or provide you with the service you need to gain peace of mind over the operation of your heater. GRmetro Heating and Cooling Inc provides some of the best in customer service the area has to offer. We treat your home and your system as if it were ours, making sure you get your money's worth and your heating system works reliably for a long time to come.

Taking care of your heating and air conditioning equipment increases the expected service life of your system. Regular maintenance helps your most important home systems to run at peak performance, efficiency, and safety levels, and the easiest way to ensure your systems get the maintenance they need is to join our Service Club. Get peace of mind from your HVAC system and help to prevent unexpected system failures by scheduling maintenance for your heating and air conditioning equipment once or twice a year.

A water heater is only as good as the team that installed it or provided your last service. Make sure your system gets the service it needs by calling the experienced comfort specialists at GRmetro Heating and Cooling Inc. Our experts have been in the business of comfort for a long time, and your water heater is an important part of how comfortable you feel at home. It's the one heating system you need year-round, which means you need to have a team on call who can help you quickly whenever your system stops working.

You've likely heard of the energy-efficiency of a tankless water heater, and now you can get a new tankless installation or service from the friendly folks at GRmetro Heating and Cooling Inc. We install tankless water heaters from some of the top brands in the industry. We make sure you have the right fit for your home and budget, and we work closely with you to ensure you are satisfied with your service. We can provide repairs for your tankless water heater or routine maintenance to help reduce sediment buildup.

On 5/12/2022 I had GRmetro Heating and Cooling out to my house for an estimate for a installation of an central air conditioning. They told us that we also needed a new furnace and went over some quotes with us with price ranges from $16,000 to $10,000. None of these quotes showed models of the furnaces or air conditioning units. We selected the middle of the line unit
with a 10 year warranty, a verbal selection. I then had to get a loan they recommended through MI Saves for the $11,503 as I wasn't planning pay that much. But at this point I was under the impression that I was getting very expensive units and they would increase my home value. The sales person began telling me that I would get a discount if I acted quickly and signed up for installation on 5/13/22 to "beat the rush". I agreed and pushed the finance company to make it happen quickly so I could get my loan for cheaper. GRmetro showed first thing in the morning the following day and installed the units. I never signed a contract or received a break down for the furnace, A/C, labor, etc. NOTHING. It wasn't until I inspected the units and noticed that the company is part of a private label program that I realized that there was something wrong. Where the label of the original manufacturer's label is, GRmetro placed their label. I had to Google the serial numbers to find out what we actually had: Goodman furnace (GM9C960403) ~$1400-$1500 retail Goodman air conditioner (GSX140241) ~$1340 retail On 5/13/2022 I requested an invoice from Dwight as I never had received a copy of what I was ACTUALLY receiving. He sent a copy that reads "4 Star furnace and AC 2430" price per unit $10,352.70 (club price) $11,503 (non-member price) quote accepted manually 5/13/22. I then tried to reach out to Dwight the remainder of 5/13/22, on 5/14/22, on 5/16/22 and finally reached him on 5/17/22. I told him I was unsatisfied with the ~$2800 worth of
units I received and would like a refund or for them to be uninstalled and for him to take them back as his website states it has a "100% satisfaction money back guarantee". I explained that at no time did I approve of $2800 GOODMAN units to be install in my house with 400% markup. I was honestly expected Trane or Lennox units to be installed in my house for that price. I paid for a Porsche and he gave me a Kia. He told me they all work the same so it doesn't matter, to get lost, and it's my fault for not looking at the serial numbers the day they were installed. I 1000% DO NOT RECOMMEND!

I had GRmetro Heating and Cooling out to my house for an estimate for a installation of A/C. They told us that we also needed a new furnace and went over some quotes with us with price ranges from $16K to $10K. None of these quotes showed models of the furnaces or A/C units. We selected the middle of the line unit with a 10 year warranty, a verbal selection. I then had to get a loan they recommended through MI Saves for the $11,503 as I wasn't planning pay that much. But at this point I was under the impression that I was getting very expensive units and they would increase my home value. The sales person began telling me that I would get a discount if I acted quickly and signed up for installation on the next day to "beat the rush". I agreed and pushed the finance company to make it happen quickly so I could get my loan for cheaper. GRmetro showed first thing in the morning and installed the units. I never signed a contract or received a break down for the furnace, A/C, labor, etc. NOTHING. It wasn't until I inspected the units and noticed that the company is part of a private label program that I realized that there was something wrong. I had to Google the serial numbers to find out what we actually had: Goodman furnace (GM9C960403) ~$1400-$1500 retail & Goodman A/C (GSX140241) ~$1340 retail. I requested an invoice from Dwight, the owner. He sent a copy that reads "4 Star furnace and AC 2430" price per unit $11,503 (non-member price) quote accepted manually 5/13/22. I then tried to reach out to Dwight for 3 days until he finally pick up. I let him know I was unsatisfied with the ~$2800 worth of units I received and would like a refund or for them to be uninstalled and for him to take them back as his website states it has a "100% satisfaction money back guarantee". I explained that didn't approve of $2800 units to be install in my house with 400% markup. He told me they all work the same so it doesn't matter, to get lost, and it's my fault for not looking sooner

Very professional! They did a wonderful job installing our new hot water heater and were able to service us same day. Thank you Adam!

Dwight and his team are amazing. They installed a new furnace, air conditioner and water heating in my house last year and everything went smoothly. Dwight is also always there when I text or call him when I have some issues that I don’t understand. He even will troubleshoot with me on the phone at 9 o’clock at night. I’d recommend this company to anybody that ask.

Adam was thorough and explained everything he did. All the work was nice and neat. He made sure i didn't have any questions.

Dwight is the best! I had an emergency issue with my hot water heat. Water was pouring out of a fitting. He arrived ASAP and took care of the leak right away. Dwight is a straight talking, honest repair man, who I not only trust in my home, but depend on for my furnace's maintenance and keeping my house warm in our cold winter months. I would highly recommend Grmetro Heating and Cooling LLC to anyone in need of repairs or installation. You will not be disappointed if you call Dwight!

Our furnace was not functioning having no heat during a difficult time. I found Grmetro Heating & Cooling to be sensitive to our needs. They were efficient & I now have heat. I also appreciated the calls before arriving with appointments. I would highly recommend them with your htg. needs.

What's new?

Wow! It is another hot day. Here are some tips to keep you cool.https:// www.grmetroheati ngandcooling.co m/blog/ air-conditioning -service/ too-hot-comfort- heres-what-to-d o/

Posted on Jul 03, 2020  •  Facebook

Thank you for your great review. We appreciate your kind words.

Posted on Apr 21, 2020  •  Facebook

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