The cleaning products we use on the job site are at no charge to the customer, including the vacuum we bring along to use. Of course, if the client would like us to use their cleaning products (due to allergies, environmental concerns, they believe their products perform better, etc.), we will be happy to use them. We err on the green or EARTH-FRIENDLY side of life's equation in that we RECYCLE our cleaning towels and do not use disposable paper towels. All towels are washed and sanitized. We are a house cleaning service.