Servpro

Things in your life can change in the blink of an eye. You never know how fast things can change. Whether you are dealing with a broken pipe, sewer back-up, death in home or car, kitchen or home fire, have mold or need a duct cleaning, we are here to help you. Our entire staff have IICRC certification in WTR, water, so whether you are talking with our office staff, technicians, crew chief or owners we understand what you are going through. Additional certifications in the company is the ASD, Applied Structural Drying.

SERVPRO of Rochester Professionalsroutinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

SERVPRO of Rochester responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Rochester home or business back to pre-storm condition. As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. We can access the resources and personnel of 1,700 Franchises to handle major storms and disasters.

When your Rochester home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you'll need a caring expert to guide you through this crisis. SERVPRO of Rochester has the specialized fire and water damage equipment and expertise to help you through this tough time. We'll treat your family with empathy and respect and your property with care.

Caring for your drapes and blinds is important after you have invested your money in them to helping your home be beautiful. At this time, SERVPRO of Rochester doesn't offer fine drapery cleaning. We do have a few local businesses that we can recommend. If you have had a home or business fire, we contract this service out. If you have a fine linen on furniture that has been damaged from being soiled, fire, smoke or soot we can work on cleaning this. SERVPRO has a system of five cleaning methods tailored and best suited for your specific fabric.

As experts in deodorization, SERVPRO of Rochester is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of Rochester is ready to respond immediately and work quickly to clean or restore your business. We understand that your property's appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Rochester has the training and expertise to help make it "Like it never even happened." We are available 24 hours a day to get your Rochester business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.

If your Rochester property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry. Please follow our tips outlined in the Water Damage Tips-Until Help Arrives Guide to protect yourself and your property. We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Rochester is close by and ready to respond to your flood or water damage emergency.

Stephanie Whitehorn is the Office Manager at SERVPRO of Rochester. She has certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Removal Technician. Stephanie also has ECTP certification from SERVPRO. She has several years experience in the office working with customers, adjusters and insurance companies. John Countryman is the Production Crew Chief at SERVPRO of Rochester. He has several years experience and has certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) Water Removal Technician.